Melchiah
Member
Both of my DS3s work flawlessly, so there's really no need to buy new. The only sign of wear and tear is in the left stick's shaft, as it's been grinding on the edges when I've been playing ME3 MP.
DS4 thumb sticks might have a problem?
- Thread starter EightBitNate
- Start date
Both of my DS3s work flawlessly, so there's really no need to buy new. The only sign of wear and tear is in the left stick's shaft, as it's been grinding on the edges when I've been playing ME3 MP.
FrankWza
Member
I have. It's not a great process for a known issue.
This is why I haven't done it. It's not really a great system they have in place and the turn around time is ridiculous. They could have gotten out in front of this but didnt. Glad you did your part though. I wish other sites would get on board. Thank you for writing that article.
http://www.thesixthaxis.com//2014/0...rubber-fatigue-is-a-big-issue/comment-page-2/
Bungie
Member
I have this aswell, let's hope both my controlers left sticks can hold for a while with them.
edit: Nice, just got promoted to member
Congrats! ^_^
FritoBandito
Banned
Not true. They're all like that. You're just used to it being smooth since you've worn out the finish from use.
man, i guess this is random, i have 2 DS4 and play fifa 14 pretty much every day, use both controller since battery does suck and constantly use one while i charge the other, also my friends and cousin comer over to play and both my controllers are fine, i only had a problem with the left bumper that was getting stuck so i removed it and clean that white residue and its been great since, sucks for those having problems tho, got my ps4 and extra controller day one
Scaramanger
Member
Damn! Only had my PS4 a week and the left left thumbstick is flaking rubber already. What's Sonys return policy like (UK) if this gets worse?
MightyHedgehog
Member
So, what's the deal with Amazon and tearing on a stock PS4 controller? Anyone have a postive experience with and a suggestion of how to go about getting a replacement? Mine finally started to very slightly tear along the edge where the material meets the edge of the stick.
Super Stardust
Member
Just wanted to let everyone know that I spoke with sony customer service and the controller is covered under warranty. So if you're having problems with your sticks don't just cover them up with grips, return them. I got my new controller yesterday so hopefully won't have this problem again.
I contacted Amazon (UK) about mine, they refunded me 20% of the total console cost (£78!) and I didn't have to send my controller in or anything. Fantastic service.
bananafactory
Banned
So something to note:
I just purchased 2 new black controllers from Walmart, and imported a blue one off of ebay. After opening them all, the texture is noticeably different on the Walmart ones, it appears a bit rougher and grippier. The brand new blue one looks very similar to my launch controllers, which have started to flake. I suspect this may be from an old batch. The pictures don't quite illustrate the difference as well as seeing them in person, but there's definitely a change (sorry for the dust and dog hair, it picked up really well in the photo....):
New black controller:
Blue controller (imported):
I just purchased 2 new black controllers from Walmart, and imported a blue one off of ebay. After opening them all, the texture is noticeably different on the Walmart ones, it appears a bit rougher and grippier. The brand new blue one looks very similar to my launch controllers, which have started to flake. I suspect this may be from an old batch. The pictures don't quite illustrate the difference as well as seeing them in person, but there's definitely a change (sorry for the dust and dog hair, it picked up really well in the photo....):
New black controller:
Blue controller (imported):
B_Spooky13
Member
honestly haven't had a problem with mine... From the pics that I have seen it seems like the placement of the thumb... more of to the side than straight on top with the thumb.. But that should have been one of the thought processes of making the DS4
So something to note:
I just purchased 2 new black controllers from Walmart, and imported a blue one off of ebay. After opening them all, the texture is noticeably different on the Walmart ones, it appears a bit rougher and grippier. The brand new blue one looks very similar to my launch controllers, which have started to flake. I suspect this may be from an old batch. The pictures don't quite illustrate the difference as well as seeing them in person, but there's definitely a change (sorry for the dust and dog hair, it picked up really well in the photo....):
New black controller:
Blue controller (imported):
this is interesting! I am starting to a wear on my left analog (1 of my 2 controller) and I'm glad they're listening because I don't want to buy another controller that will have same issue.
I just got my replacement in and can second his observations. The texture on the DS4 they sent back is clearly different. "... not as gummy" is a really good way to describe it.
Now the only question is if i send back my second one that is also tearing on the left stick... 4 weeks is a long turn-around time.
As a side note, I thought it was really telling when I first called and said "I'm having problems with my PS4 controller." To which the tech support lady replies, "Yeah is it the left stick or the trigger?"
Not for me. Love the sticky ds4 pads. Very few owners have a problem with them. Out of all my friends and all their ds4's there's been no complaints.
ChrisMahoney
Banned
Sony really should have an optional recall. I have a PS4 controller I very sparingly use on my PC. If the sticks ever fall apart, it'll surely be after the warranty is up.
Stealth_Cobra
Member
I wanted to add a little to the discussion at hand, because I feel some new things have come up recently AKA NEW DEFECTS that even Sony's tech support didn't seem familiar about when I talked to them about this . Basically, I wanted to share more defects and bad designs of the DS4 controllers, so you guys know what's going to happen. Honestly, if you can send your PS4 controllers back before your 1 year manufacturer warranty expires, do it !!! You'll understand why by reading more.
So far my Playstation 4 controller has developped a whopping 7 defects over the last 6 months. Granted , I played my PS4 alot, about 350 ish hours, which is probably more than most gamers will play the PS4 for one or two years, but the issues are all pretty serious and deserve a dissection, especially the newest ones. I'll try to provide descriptions of the issues , and when possible, solutions. I've been gaming for the last 25 years, so I owned numerous controllers, always too great care of them, and asides from the old NES controllers and their cheaply made pads under the A and B buttons, I never had issues with any of them, even as I gamed extensively. My DS1, DS2 and DS3s have last for all of their respective console life cycles, for example. Now, here's the list of the problems, their cause and their potential solutions.
--------------------------------------------------------------------------------------------------------------------
Issue 1 : The peeling joysticks - I was one of the first people to get these, since I played more than most people and I played alot of Warframe, a game where you're constantly pressing the L3 button, thus putting alot of pressure on the joystick. After less than two months of use, the rubber started to break apart, and about one month later, it was almost gone. Like many people, I ended up ordering cheap Joystick covers from Ebay to replace the missing rubber, but it left a bitter taste.
Some people claim it's because the rubber was of bad quality , that it's because of air bubbles in manufacturing, but I disagree. You see, to put the cheap joystick covers , I had to remove what little was left of the rubber coating, which made me realize why it breaks apart : Bad design. Yup, the layer of rubber is way too thin, and it's put over some somewhat sharp plastic edges, which with pressure tend to break apart. Basically, they need to redesign the joysticks if they want this problem to go away, it's not about the rubber (although a higher quality rubber could help). Sadly, the only solution for this issue is to order new joysticks or joystick covers, or use your Sony warranty. Some people say new controllers already fixed the issue, hopefully that's true, but I have my doubts.
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Issue 2 : The sticky R1 and L1 triggers - This one started about the same time when my DS4 joystick started to peel too. Basically, at that point, those two buttons started to often get stuck in the corners, leading to my characters being stuck crawling of doing melee attacks or other actions, forcing me to waggle the button till it popped back out. This problem is caused, once again , by bad design. If you pop the R1 and L1 buttons out with a knife (relatively easy to do, you don't even have to dismantle the controller), you can see the underside of the button is comprised of two plastic pegs that go in two plastic hole and that keep the button in place.
First of all, it's relatively cheaply made, but the design is once again stupid, because it's designed in a way that grime and dust accumulates in that part, eventually hindering the up and down motion of the button. Sony could probably have fixed the issue by going for a better design, or by putting springs under the button, that way, even if grime started to build up, the spring would push the button up anyway. Thankfully, this is one of the easiest problem to fix on your own: You use a flat tool or knife to pop out both buttons, being careful not to damage the rubber pad underneath, then once you have access to the button and the peg, you use an air duster and a Q-tip to clean up the shaft and peg, then you add a drop of WD40 to oil the shaft, cause otherwise, the problem is recurrent.
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Issue 3 : The R2 and L2 trigger defects (NEW) - This one is new, and it's by far one of the worse. It took me 6 months for this issue to start to appear, and it basically rendered Ground Zeroes nearly unplayable on my controller . To explain the issue in in-game terms, basically, it's not an issue that's obvious in all games, at least not immediately, since it's mostly about having to press harder and harder on the trigger for the action to trigger. Games that have very loose trigger detection will not cause an issue, but games like Ground Zeroes, where you have almost analogue control over your bullet rate of fire will screw you over. I can still play Warframe on that controller, just like I can play Assasin's Creed 4, but for ground Zeroes I basically have to press the triggers extremely hard and often Snake will not even shoot at all.
The issue stems once again from, you guessed it ,bad design. I opened my controller once again to check where the issue came from, and it was immediately apparent. If you already opened any controller in the past 25 years, you know what the rubber pads for button look like. Here's a picture of the PS3 ones for reference's sake.
http://www.aliexpress.com/store/pro...3-controller-300PCS-lot/704942_737337880.html
The one you should be looking at is the small one with two buttons on it on the upper right, as it's almost identical to the one in the PS4. See that hollow pad thingy, that's part of the problem, but not all of it. The real problem comes with the R2 and L2 triggers themselves, or more specifically, how the contact point is shaped. You see, under the button is a line-shaped contact point... Said contact point then pushed at the center of the rubber pad over and over with each press. Since the rubber is a circle, this gives it very little actual contact point, and since the line is somewhat sharp, basically, with every press of your R1 and R2 button, you slightly dig into the rubber. When I opened up my PS4 and check the pads, the R2 button has about a small indentation of about 2 millimeters at that contact point. This lead to the problem I was describing earlier. Basically, the more you press your triggers, the bigger the cut gets and the harder you need to press for the button to register. This problem is pretty uncommon so far, but you can be sure it will continue to show up more and more in upcoming months, as people game more and dig into the rather small circle shaped button.
For solutions, this one is a little tricky. I actually managed to fix the issue in a rather inelegant way. Basically, I own a product called "shoe-goo". It's a rubber based thingy you put into holes in your shoe soles to fix potential leaks and torn parts of them, allowing you not to throw away a good pair of shoes. I used a toothpick to put some of that stuff over both of the rubber pads with dug up holes in them, in effect creating a higher contact point similar to what was the default height for contact. This fixed the issue, as the line contact point now pushes the shoe-gooed pad down like it used to instead of digging into the hole. I can't stress this enough , this will technically void your warranty, and it's probably not a long term solution, more of a hotfix for those suffering for the issue and unable or unwilling to exchange it. A Fix would be either getting a better pad for the button altogether, but I'm not sure one is manufactured by third party yet, or perhaps doing stuff like adding a protector on the pad (a metal circle glued over the pad would make it impossible for the line contact point to dig into the center part , or perhaps changing the shape of the contact point to some flat contact point that doesn't pierce the middle of the circle... Overall , Sony needs to go back on the drawing board on how that button works if they want to fix this issue, for for now, know that for each button press, especially hard button presses (like strangling people in Ground Zeroes), you're killing your R2 and L2 buttons.
---------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
Issue 4 - R1 and L1 pad wearing out - This one is more straightforward, one again probably because of the low quality of rubber used overall on the controller. I did alot of melee in Warframe, and since heavy melee require heavy R1 presses, I think that partially explains the damage. Keep in mind my R1 trigger still works even though it's damaged, but for how long ? Not much to say... Basically the rubber at the junction of the button pad is half pierced. This makes the button slightly harder to press, but I suppose as I keep pressing it, the problem will only get worse. The pad still is over the contact point, it still does it's purpose, but it's still broken and will continue to degrade over time. This is the problem that happened with my old NES controllers way back, so I eventually had to changed said pads.
---------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
Issue 5 - The decal behind the PS4 controller - This is a pretty minor defect, one that's negligeable , but still shows how Sony probably didn't stress test the controller enough. The decal with the product number is partially erased at the contact point where my indexes hold the controller. It's such a trivial issue for most people , myself include, as it's only a visual issue and does not influence it's function (although it does make you look like you intentionally tried to obscure the serial number), or that you didn't care about your controller properly. I play with clean hands, I gnaw my fingernails, so it's not because of abnormal substances peeling up the decal or my own hands being very sharp or friction-heavy. The decal started degrading very soon, probably even before the other too issues, in less than two months, what was once a black lable had a huge patch of white replacing the logo. Basically, it's like they printed a very thin coating of black color over a white plastic stripe, and any pressure or friction is enough to remove that painted substance.
Is is not something entirely unheard of for PS controllers. My PS3 controller's backside is washed out too, and the text is much harder to read. That said, I owned that controller for 10 years , not two months, so it's understandable and acceptable for it to have decayed to a point where I can't read the text as much as before...
So that's about it for my PS4 issues. Wish I took the time to take pictures, but I feel it's important to share these with the community.
------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
A small parenthesis about Sony tech support. My Amazon warranty has expired, so I had to contact them. They were very nice, and offered an exchange for a new controller, since I have a one year manufacturer warranty and I'm only six months in. The issue I have is not one with their service, rather with the actual policy. You see, controllers are not covered in the "free shipping" policy (only defective consoles are) , basically when it comes to defective controllers, you have to open a service ticket and pay for shipping them your controller. Then, they will ship you back a new controller for free. The procedure apparently can take about 10 days, perhaps more depending of how long your controller takes to get to them. That's basically two weeks unable to use your PS4 console, something I wasn't too fan about.
This is what pisses me off. First of all, I feel like they should reimburse the shipping costs for their crappy controller. I should not have to pay ten bucks to send back their badly designed piece of crap of a controller. Second, I feel arguably bad about losing access to my console for a couple of weeks due to the exchange policy. I asked if they could send me a new controller as a "good faith" gesture, basically ensuring I had a working controller during the interval, they declined. I then complained about two of my PS2s dying of "Disk Read Error", about my PS3 dying of YLOD, and now my Controller dying in less than 6 months, but I could not guilt them into giving me free shipping and a good faith exchange.
I ended up declining the exchange for now simply because I'm confident it will be a recurrent issue anyway. Might as well fix that broken piece of crap on my own that get a brand spanking new one that will self destruct while playing regularly. Can't buy a second controller either for the transition period, as paying 70 bucks for one of these defective babies is out of the question.
Thus, I think the only reasonable solution left is to buy a new controller in a store that offers full returns on defective merchandise, do put the defective controller in the package , get a sealed controller back from the exchange and sell it off Ebay or something. That way Sony gets to sort their crap without you having to pay shipping costs to get it back to them.
So far my Playstation 4 controller has developped a whopping 7 defects over the last 6 months. Granted , I played my PS4 alot, about 350 ish hours, which is probably more than most gamers will play the PS4 for one or two years, but the issues are all pretty serious and deserve a dissection, especially the newest ones. I'll try to provide descriptions of the issues , and when possible, solutions. I've been gaming for the last 25 years, so I owned numerous controllers, always too great care of them, and asides from the old NES controllers and their cheaply made pads under the A and B buttons, I never had issues with any of them, even as I gamed extensively. My DS1, DS2 and DS3s have last for all of their respective console life cycles, for example. Now, here's the list of the problems, their cause and their potential solutions.
--------------------------------------------------------------------------------------------------------------------
Issue 1 : The peeling joysticks - I was one of the first people to get these, since I played more than most people and I played alot of Warframe, a game where you're constantly pressing the L3 button, thus putting alot of pressure on the joystick. After less than two months of use, the rubber started to break apart, and about one month later, it was almost gone. Like many people, I ended up ordering cheap Joystick covers from Ebay to replace the missing rubber, but it left a bitter taste.
Some people claim it's because the rubber was of bad quality , that it's because of air bubbles in manufacturing, but I disagree. You see, to put the cheap joystick covers , I had to remove what little was left of the rubber coating, which made me realize why it breaks apart : Bad design. Yup, the layer of rubber is way too thin, and it's put over some somewhat sharp plastic edges, which with pressure tend to break apart. Basically, they need to redesign the joysticks if they want this problem to go away, it's not about the rubber (although a higher quality rubber could help). Sadly, the only solution for this issue is to order new joysticks or joystick covers, or use your Sony warranty. Some people say new controllers already fixed the issue, hopefully that's true, but I have my doubts.
---------------------------------------------------------------------------------------------------------------------
Issue 2 : The sticky R1 and L1 triggers - This one started about the same time when my DS4 joystick started to peel too. Basically, at that point, those two buttons started to often get stuck in the corners, leading to my characters being stuck crawling of doing melee attacks or other actions, forcing me to waggle the button till it popped back out. This problem is caused, once again , by bad design. If you pop the R1 and L1 buttons out with a knife (relatively easy to do, you don't even have to dismantle the controller), you can see the underside of the button is comprised of two plastic pegs that go in two plastic hole and that keep the button in place.
First of all, it's relatively cheaply made, but the design is once again stupid, because it's designed in a way that grime and dust accumulates in that part, eventually hindering the up and down motion of the button. Sony could probably have fixed the issue by going for a better design, or by putting springs under the button, that way, even if grime started to build up, the spring would push the button up anyway. Thankfully, this is one of the easiest problem to fix on your own: You use a flat tool or knife to pop out both buttons, being careful not to damage the rubber pad underneath, then once you have access to the button and the peg, you use an air duster and a Q-tip to clean up the shaft and peg, then you add a drop of WD40 to oil the shaft, cause otherwise, the problem is recurrent.
---------------------------------------------------------------------------------------------------------------------
Issue 3 : The R2 and L2 trigger defects (NEW) - This one is new, and it's by far one of the worse. It took me 6 months for this issue to start to appear, and it basically rendered Ground Zeroes nearly unplayable on my controller . To explain the issue in in-game terms, basically, it's not an issue that's obvious in all games, at least not immediately, since it's mostly about having to press harder and harder on the trigger for the action to trigger. Games that have very loose trigger detection will not cause an issue, but games like Ground Zeroes, where you have almost analogue control over your bullet rate of fire will screw you over. I can still play Warframe on that controller, just like I can play Assasin's Creed 4, but for ground Zeroes I basically have to press the triggers extremely hard and often Snake will not even shoot at all.
The issue stems once again from, you guessed it ,bad design. I opened my controller once again to check where the issue came from, and it was immediately apparent. If you already opened any controller in the past 25 years, you know what the rubber pads for button look like. Here's a picture of the PS3 ones for reference's sake.
http://www.aliexpress.com/store/pro...3-controller-300PCS-lot/704942_737337880.html
The one you should be looking at is the small one with two buttons on it on the upper right, as it's almost identical to the one in the PS4. See that hollow pad thingy, that's part of the problem, but not all of it. The real problem comes with the R2 and L2 triggers themselves, or more specifically, how the contact point is shaped. You see, under the button is a line-shaped contact point... Said contact point then pushed at the center of the rubber pad over and over with each press. Since the rubber is a circle, this gives it very little actual contact point, and since the line is somewhat sharp, basically, with every press of your R1 and R2 button, you slightly dig into the rubber. When I opened up my PS4 and check the pads, the R2 button has about a small indentation of about 2 millimeters at that contact point. This lead to the problem I was describing earlier. Basically, the more you press your triggers, the bigger the cut gets and the harder you need to press for the button to register. This problem is pretty uncommon so far, but you can be sure it will continue to show up more and more in upcoming months, as people game more and dig into the rather small circle shaped button.
For solutions, this one is a little tricky. I actually managed to fix the issue in a rather inelegant way. Basically, I own a product called "shoe-goo". It's a rubber based thingy you put into holes in your shoe soles to fix potential leaks and torn parts of them, allowing you not to throw away a good pair of shoes. I used a toothpick to put some of that stuff over both of the rubber pads with dug up holes in them, in effect creating a higher contact point similar to what was the default height for contact. This fixed the issue, as the line contact point now pushes the shoe-gooed pad down like it used to instead of digging into the hole. I can't stress this enough , this will technically void your warranty, and it's probably not a long term solution, more of a hotfix for those suffering for the issue and unable or unwilling to exchange it. A Fix would be either getting a better pad for the button altogether, but I'm not sure one is manufactured by third party yet, or perhaps doing stuff like adding a protector on the pad (a metal circle glued over the pad would make it impossible for the line contact point to dig into the center part , or perhaps changing the shape of the contact point to some flat contact point that doesn't pierce the middle of the circle... Overall , Sony needs to go back on the drawing board on how that button works if they want to fix this issue, for for now, know that for each button press, especially hard button presses (like strangling people in Ground Zeroes), you're killing your R2 and L2 buttons.
---------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
Issue 4 - R1 and L1 pad wearing out - This one is more straightforward, one again probably because of the low quality of rubber used overall on the controller. I did alot of melee in Warframe, and since heavy melee require heavy R1 presses, I think that partially explains the damage. Keep in mind my R1 trigger still works even though it's damaged, but for how long ? Not much to say... Basically the rubber at the junction of the button pad is half pierced. This makes the button slightly harder to press, but I suppose as I keep pressing it, the problem will only get worse. The pad still is over the contact point, it still does it's purpose, but it's still broken and will continue to degrade over time. This is the problem that happened with my old NES controllers way back, so I eventually had to changed said pads.
---------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
Issue 5 - The decal behind the PS4 controller - This is a pretty minor defect, one that's negligeable , but still shows how Sony probably didn't stress test the controller enough. The decal with the product number is partially erased at the contact point where my indexes hold the controller. It's such a trivial issue for most people , myself include, as it's only a visual issue and does not influence it's function (although it does make you look like you intentionally tried to obscure the serial number), or that you didn't care about your controller properly. I play with clean hands, I gnaw my fingernails, so it's not because of abnormal substances peeling up the decal or my own hands being very sharp or friction-heavy. The decal started degrading very soon, probably even before the other too issues, in less than two months, what was once a black lable had a huge patch of white replacing the logo. Basically, it's like they printed a very thin coating of black color over a white plastic stripe, and any pressure or friction is enough to remove that painted substance.
Is is not something entirely unheard of for PS controllers. My PS3 controller's backside is washed out too, and the text is much harder to read. That said, I owned that controller for 10 years , not two months, so it's understandable and acceptable for it to have decayed to a point where I can't read the text as much as before...
So that's about it for my PS4 issues. Wish I took the time to take pictures, but I feel it's important to share these with the community.
------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
A small parenthesis about Sony tech support. My Amazon warranty has expired, so I had to contact them. They were very nice, and offered an exchange for a new controller, since I have a one year manufacturer warranty and I'm only six months in. The issue I have is not one with their service, rather with the actual policy. You see, controllers are not covered in the "free shipping" policy (only defective consoles are) , basically when it comes to defective controllers, you have to open a service ticket and pay for shipping them your controller. Then, they will ship you back a new controller for free. The procedure apparently can take about 10 days, perhaps more depending of how long your controller takes to get to them. That's basically two weeks unable to use your PS4 console, something I wasn't too fan about.
This is what pisses me off. First of all, I feel like they should reimburse the shipping costs for their crappy controller. I should not have to pay ten bucks to send back their badly designed piece of crap of a controller. Second, I feel arguably bad about losing access to my console for a couple of weeks due to the exchange policy. I asked if they could send me a new controller as a "good faith" gesture, basically ensuring I had a working controller during the interval, they declined. I then complained about two of my PS2s dying of "Disk Read Error", about my PS3 dying of YLOD, and now my Controller dying in less than 6 months, but I could not guilt them into giving me free shipping and a good faith exchange.
I ended up declining the exchange for now simply because I'm confident it will be a recurrent issue anyway. Might as well fix that broken piece of crap on my own that get a brand spanking new one that will self destruct while playing regularly. Can't buy a second controller either for the transition period, as paying 70 bucks for one of these defective babies is out of the question.
Thus, I think the only reasonable solution left is to buy a new controller in a store that offers full returns on defective merchandise, do put the defective controller in the package , get a sealed controller back from the exchange and sell it off Ebay or something. That way Sony gets to sort their crap without you having to pay shipping costs to get it back to them.
VanCityGamer
Member
That was a very interesting post. I've had two of the same issues: peeling joysticks (on 2 controllers) and a sticky R1 button. It's a shame because I LOVE the DS4, but these problems are leaving a bitter taste.
I also have a new, small issue with my newest controller. The left handle clicks/moves a bit when being handled. You can see when looking at the controller that there's a different material at the very bottom of the handles; where the two materials meet is beginning to click and slide. It's not a major issue, but it can be kind of distracting and a nuisance. I expect my new controller to function perfectly and without any annoyances. The build quality of these controllers is very disappointing.
I was hoping this wouldn't happen to me, but recently I started having problems too.
The sticks aren't ripping, but rather the center of the sticks are wearing away and they're super slippery. I kept wiping them because I thought my hands were oily, but after looking closer I don't think that's the case.
Just ordered those stick grips and hoping for the best.
The sticks aren't ripping, but rather the center of the sticks are wearing away and they're super slippery. I kept wiping them because I thought my hands were oily, but after looking closer I don't think that's the case.
Just ordered those stick grips and hoping for the best.
NYR
Member
For those looking for replacements, hit up Sony Support Online Chat.
https://support.us.playstation.com/app/contact_options/
Got sick of it and finally sent in for a replacement, the rubber all peeled off. They are replacing it with a new one. This was a controller I bought on Nov 14, not the one that came with the PS4.
https://support.us.playstation.com/app/contact_options/
Got sick of it and finally sent in for a replacement, the rubber all peeled off. They are replacing it with a new one. This was a controller I bought on Nov 14, not the one that came with the PS4.
I was really scared to apply too much pressure while using the controller the first week I bought it. Just playing very delicately in fear that it will fall apart in in my hand or the sticks will start to deteriorate. The scare stories basically worked but fortunately after 3 weeks Im just using the DS4 without worry as none of the issues have cropped up and it feels great, in fact its such an improvement Ive fell in love with the DS all over again, hasn't been the case since 2001. Don't really have any complaints except batterly life and as far as the lightshow goes, I feel its effects on the TV are quite exaggerated.
Melchiah
Member
Same here. I very rarily even notice it when I'm playing. Like the flickering light when you're in the caves in Tomb Raider. I only noticed it when I put the game on pause and looked at the controller, and thought the battery was down.
EDIT: And still no wear & tear on the DS4, after playing all these:
Caayn
Member
You're free to feel how you want but I'll disagree with that. For me it's strange how people can defend Sony for not giving us the option to turn it off and simply waving it off as us complaining about nothing.
These two shots show how it reflects on my 50" TV, you can easily spot the DS4 LED reflection. The DS4 was placed on a position from where I normally game. It looks worse in real life. Sadly I only own my mobilephone which I can use as a camera, so excuse the quality.
Blue LED
White LED
No I do think Sony should give people the option to turn the light off, never a bad thing to have options. For me its not that big of a deal, the reflection is far lower on my tv so I don't notice it at all.
Do you game standing up by any chance?
Caayn
Member
Sorry, my apologies.No I do think Sony should give people the option to turn the light off, never a bad thing to have options. For me its not that big of a deal, the reflection is far lower on my tv so I don't notice it at all.
Do you game standing up by any chance?
No I don't my TV is only 50~52cm from the ground and the DS4 was maybe 10cm higher than it would be when it's on my lap. My TV is low I know but even if I were to put it higher(if I could) it'd still be visible on the screen.
Melchiah
Member
I wasn't defending that. Options are always good. I just think the thing has been blown out of proportion. Like I said, I rarily notice the light on the screen, while I'm playing, and I usually play in the dark.
Syphon Filter
Member
Does shut know about this? This needs to be fixed asap.
sciencerob
Member
I think it depends on your TV placement. I have my TV elevated above my sitting location so that I never get any glare. I think that this holds true for most people, which is why you don't get a lot of complaints.
Melchiah
Member
It's visible, when you're watching the screen passively. I could take a similar pic of my TV, like Caayn did. The thing is, I don't really notice it when I'm playing a game, lost in the heat of the action.
I've got my TV pretty low, but the light hasn't bothered me at all.
Goodacre0081
Member
http://www.amazon.com/dp/B00H56ADXQ/?tag=neogaf0e-20
pack of 20 DS4 replacement sticks.
http://www.amazon.com/dp/B00IZSW27S/?tag=neogaf0e-20
pack of 10 Xbone replacement sticks. they fit the DS4!
pack of 20 DS4 replacement sticks.
http://www.amazon.com/dp/B00IZSW27S/?tag=neogaf0e-20
pack of 10 Xbone replacement sticks. they fit the DS4!
VanCityGamer
Member
Wow, that reflection is actually pretty distracting. Weird - there's none whatsoever on my TV. Wonder if the angle I hold my controller factors in as well.
Any word on if it's safe to buy a new controller? I want to get one for PS3 and PC use but if they're still defective I'm not going to bother. I'm happy to import if that makes any difference (in fact I prefer to for the blue/red).
Other question, I assume imported controllers will have no complications in working with any PS3/PS4/PC/Mac?
Other question, I assume imported controllers will have no complications in working with any PS3/PS4/PC/Mac?
Super Stardust
Member
How did you install the xbox sticks on the ds4?
Baldwin_the_First
Member
Same is happening to me. I'm starting to see tears on my left stick and my L1 button is sticking. Though the L1 has a easy fix to it, the stick is another thing. I'm bummed out.
All these problems with the PS4 controller is actually making me hold off on buying a PS4.
Seems they really skimped on the quality of the controller this time.
I still have my very first sixaxis ps3 controller from 2008 and it works perfectly to this day ,and the PS3 is my main console so it's seen a lot of use over the years.
If only more game sites could create a bit of a uproar about this and make sony actually do something about it.
Seems they really skimped on the quality of the controller this time.
I still have my very first sixaxis ps3 controller from 2008 and it works perfectly to this day ,and the PS3 is my main console so it's seen a lot of use over the years.
If only more game sites could create a bit of a uproar about this and make sony actually do something about it.
Holy shit I am totally doing this.
Say what you want about the Xbox but the sticks are godly compared to the PS4's.
Any guides on the replacement?
hey_it's_that_dog
benevolent sexism
It's probably a very low frequency occurrence which is why there is no uproar. It's not a good reason, at all, to avoid buying a PS4 if you want one. It's not guaranteed to happen to you and if it does happen, just get it replaced.
Remember that there are over 6 million of these controllers out there. If the problem was widespread, there would be a lot more noise about it, don't you think?
GameAddict411
Member
So something to note:
I just purchased 2 new black controllers from Walmart, and imported a blue one off of ebay. After opening them all, the texture is noticeably different on the Walmart ones, it appears a bit rougher and grippier. The brand new blue one looks very similar to my launch controllers, which have started to flake. I suspect this may be from an old batch. The pictures don't quite illustrate the difference as well as seeing them in person, but there's definitely a change (sorry for the dust and dog hair, it picked up really well in the photo....):
New black controller:
Blue controller (imported):
mine are similar to the black one, it seems that i was lucky.
DrGonzo615
Banned
after playing Trials Fusion for a few hours last night mine is starting to flake. Im thinking about just taking it back to Target and getting a replacement rather than go through the BS with Sony.
Although I cant find my receipt for it....
Although I cant find my receipt for it....
Sorry if its not exactly the same problem as OP, but I just got a PS4 and noticed a somewhat cracking sound and feel with the d-pad, especiallly with changing directions (pressing left then right, for example).
I wonder if thats normal or if atleast it will get better with time. Pad works fine but it kinds of bothers me.
I wonder if thats normal or if atleast it will get better with time. Pad works fine but it kinds of bothers me.
Hell yes. i already did this once, but having a stock of them will be perfect. thank you!
Noticing some problems after playing Trials Fusion. The friction of continuous play had made some of the rubber become sticky, and thus my left thumb sticky. Now the d-pad and the left side of the touch pad also has this slightly rubbery texture on it. I tried water to wipe it off, but that didn't work.
They really didn't stress test this thing enough.
They really didn't stress test this thing enough.
Goodacre0081
Member
i forgot to mention, that isn't my DS4, it's from reddit. this is the second time i have seen someone do this so it must work.
the only thing that might be a problem is if the neck of the XB1 sticks are thicker than the DS4s. if that's the case then you wont be getting the full range of movement. im going to go and find the post and link it so we can follow up on his/her impressions.
EDIT: http://www.reddit.com/r/PS4/comments/230suo/i_did_the_upgrade_and_i_love_it/
RedAssedApe
Banned
this is what turns me off about the xbone stick mod
http://www.reddit.com/r/PS4/comments/230suo/i_did_the_upgrade_and_i_love_it/cgsfxcz
although i feel like opening up the ds4 just to swap out the battery.
Hidden One
Member
My DS4 is still perfect 5 months later.