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First Xbox 360 casualty

TomStrong said:
Got my Xbox 360 from Pepsi/Mountain Dew today, but of course they shipped a game I didn't ask for, but the game I did ask for with my win will come in 14 days....

Ah, I play Kameo (interesting game) for about 30 minutes and the 360 crashes!!! Ugh.... Power adaptor goes from solid green to a flashing orange.... What next? Well, shoot off an email to MS, get one back not too long ago, find out that the flashing orange means that xbox has overheated!

Overheated??? Come on! Well, the quick fix was to cool down the system and then play it... Since then, I've been able to play, actually watching Stealth right now, but the catch? My window has to be open and it is 40 degrees out!!!!!

Either MS has to come up with a fix to this or I'm going to be pissed!

So far, the graphics are great and everything is awesome, just don't like this overheating crap!!!!!!

You can buy this thing...

802176b.jpg

Xbox 360 Fan Stand
Publisher: Pelican Accessories
Developer: Pelican Accessories
Platform: Xbox 360
Category: Accessories
 
Must be related with where you did put your machine. Give it AIR, give it space.

I'm using a 360 at work since MONTHS and i've never seen any overheating. Never.
 
blackadde said:
I'm fairly certain it's just a passive heatpipe -> heatsink & fan circuit.
It is...

Maybe you should check whether all fans are rotating. I guess that the failure of one of them could result in overheating.
 
Razoric said:
:lol

360 needs more vents Allard.

That would be wildly ironic and halarious. A lot of these cases will be user error imo just like I believe most PS2/PSX cases were user error. You simply cannot drop your dirty socks and underwear around your $400 console that you like to leave on the floor to get stepped on when you're not paying attention.

Just because its to play games on doesn't mean its a tonka truck, move your pokemon idol god to the floor and put your console up and out of the way.
 
Wyzdom said:
Must be related with where you did put your machine. Give it AIR, give it space.

I'm using a 360 at work since MONTHS and i've never seen any overheating. Never.




For the record the in a box surrounded by a blanket comment was a joke. This isn't the first console I've owned I do know that it needs proper ventalation. My Xbox was on a wood table next to the TV, with nothing else around it. In fact it is in the same place my PS2, which is a launch version, had been for the last 4-5 years.
 
Can anybody who says that they're having problems with their 360 please post a pic of it with a piece of paper with gaf written on it or something? I just want to be sure this is real.
 
john2kx said:
...and the 360 damage control machine kicks into gear before the console is even launched.

is that a record?

Record?...you should of seen the level of damage control way back when they announced the Core version, meaning all 360's WOULDN'T come with a hardrive and wireless controller standard.
 
sykoex said:
Can anybody who says that they're having problems with their 360 please post a pic of it with a piece of paper with gaf written on it or something? I just want to be sure this is real.

Why would someone make this up? You must be really insecure.

-EDIT-

Or, they must be really insecure if they did lie.

It's kind of like how a Nintendo fan will claim that x store is sold out of mario-x at the same time an anti-nintendo fan will say their store has hundreds of mario-x copies still available. Just a strange phenomena that can't totally be attributed to anecdotes.
 
don't forget the power supply also has fans in it and needs ventilation. so don't just keep the console cool, look after the power supply too.
 
hellfire said:
don't forget the power supply also has fans in it and needs ventilation. so don't just keep the console cool, look after the power supply too.

Dont forget to leave the disk tray open so the DVD is cooled as well.
 
Well, MS is giving the run around..

Now, the 360 is not working... They say it is a defective console. I doubt this... Anyway, has to go in for repair, they are sending a free shipping box... whatever...

Call back today because my exact problem was solved by someone else by using a different power supply (from his son's 360).... Well, first the guy is cool.. Understands my issue... then the catch... Well, here at MS, we are not allowed to over rule a decision by another associate so you must first send in your xbox, and if it is not broken, then you will have to send in your power supply... I go on and tell him how MS is sending out new power supplies to others, and am literally cut off... He tells me they are no longer doing that...

The process is now: 360 is sent in, if it can be repaired, good... If it can't, you'll get a new console. If it is not your console, then they will move onto the power supply...

So stupid!!! I am just glad I won this, and I didn't spend $$$$$ on it....
 
My system froze for the first time yesterday playing PDZ. It was during the subway level in single player. I manually turned off the machine and turned it back on and it was fine. Hopefully it was an isolated incident. The console didn't feel hot at the time so it may have been a software issue.

Rogue Squadron II and Metroid Prime both made my GC freeze once too. I believe those are well documented though.
 
TomStrong said:
Well, MS is giving the run around..

Now, the 360 is not working... They say it is a defective console. I doubt this... Anyway, has to go in for repair, they are sending a free shipping box... whatever...

Call back today because my exact problem was solved by someone else by using a different power supply (from his son's 360).... Well, first the guy is cool.. Understands my issue... then the catch... Well, here at MS, we are not allowed to over rule a decision by another associate so you must first send in your xbox, and if it is not broken, then you will have to send in your power supply... I go on and tell him how MS is sending out new power supplies to others, and am literally cut off... He tells me they are no longer doing that...

The process is now: 360 is sent in, if it can be repaired, good... If it can't, you'll get a new console. If it is not your console, then they will move onto the power supply...

So stupid!!! I am just glad I won this, and I didn't spend $$$$$ on it....

Welcome to my world! They haven't even shipped out my box, they said i would be overnight shipped. Well it's already friday and I contacted them on the Nov22. The online support is forcing me to call in to check the damn status of the package.

Just a question if you know or not. The box they send do I have to pay for shipping??
 
EGM92 said:
Welcome to my world! They haven't even shipped out my box, they said i would be overnight shipped. Well it's already friday and I contacted them on the Nov22. The online support is forcing me to call in to check the damn status of the package.

Just a question if you know or not. The box they send do I have to pay for shipping??



No they told me they would send me the shipping box.
 
Appearantly some poeple have been placing the power adapter so that it gets maximum heat release and thus fixing the "freezing" issue. Original post here. Looks like it's working for a lot of people, according to the replies in the forum topic linked above.
 
MightyHedgehog said:
Exactly. It sucks, but welcome to the reality of consumer electronics.
I've never experienced any problems with any of my launch hardware. Only systems I didn't buy at launch were the , Genesis, Saturn, Virtual Boy, PSX, Xbox and PS2. Everything else I bought on day one (from NES and GB forward) has worked perfect since. I don't know what reality it is other than shitty hardware.
 
TomStrong said:
Jesus Christ man, cause I liked the trailers, but not enough to go to the movies and see it so I waited for the DVD. Get off my back already, SHIT!!!!!! I get it, you guys don't like Stealth. I thought it was an ok movie. Jessica Beals does look nice and has a mighty righteous ass and all, but none of this has anything to do with my Xbox 360 overheating on me. Lets focus on what's really important, and that's the 360 not my taste, questionable or not, in movies.


I've heard that the power supply needs to have sufficient airflow or 'space' around it as well. Wonder if there is any truth to that?
 
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