01:43 PM(GMT) Amazon(CSA): Hello, my name is Charlie.
01:43 PM(GMT) Me: Hi
01:43 PM(GMT) Amazon(CSA): I understand that you would like to know if you need to sign for the delivery of your order.
I'll be glad to check for you.
Could you please provide me the order number that you are contacting us about?
01:43 PM(GMT) Me: xxx-xxxxxxx-xxxxxxx
01:44 PM(GMT) Me: I selected One-Day Delivery when purchasing
01:44 PM(GMT) Amazon(CSA): Thanks.
01:44 PM(GMT) Me: Which usually means Royal Mail Special Delivery here in Northern Ireland
01:44 PM(GMT) Amazon(CSA): Please give me a few moments to check
01:45 PM(GMT) Me: Ok, thanks.
01:46 PM(GMT) Amazon(CSA): I have checked and can confirm that there's no need for your signature.
01:46 PM(GMT) Me: Was it sent first class, then?
instead of special delivery?
01:46 PM(GMT) Amazon(CSA): It was sent via Premium delivery.
01:47 PM(GMT) Amazon(CSA): or we call it special delivery as well.
Sorry for that.
Yes they need your signature
01:47 PM(GMT) Me: Ok, historically, special delivery has had a tracking number and needed a signature
01:47 PM(GMT) Amazon(CSA): Sorry for the incorrect information.
01:47 PM(GMT) Me: But I don't have a tracking number
01:47 PM(GMT) Amazon(CSA): Yes. Your order was sent via a non trackable method.
01:48 PM(GMT) Amazon(CSA): I'm confident that your order will be delivered to you ontime.
01:48 PM(GMT) Me: Ok, thanks
01:48 PM(GMT) Amazon(CSA): We take full responsibility of your order and in case it is lost in transit, we'll refund or replace your order.
01:48 PM(GMT) Me: Ok, no problem
01:49 PM(GMT) Me: Thanks for your help
01:49 PM(GMT) Amazon(CSA): You're welcome.
Would there be anything else that I can assist you with today?
01:49 PM(GMT) Me: No, that's it, thanks
01:49 PM(GMT) Amazon(CSA): Thank you for choosing Amazon Chat. Have a good day. We hope to see you again soon. Please click the "End Chat" link to close this window.