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Hard disk reliability examined once more: HGST rules, Seagate is alarming

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Kysen

Member
Yep I had to send a seagate 2TB in for repairs after 2 years. Started making clicking noises and corrupting files.
 

giga

Member
In related news, Backblaze itself is pretty awesome. No excuse for not having cloud backups when it's just $5 a month for unlimited storage.
 

Nephtis

Member
The funny thing is, back in 2008 when I bought the Seagate drive, the Deskstar drives by IBM were considered the absolute worst in the industry, with Seagate being on top. We used to call those drives IBM Deathstar.

How time changes.
 

cyberheater

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As before, this doesn't mean that anyone with a Seagate disk is at risk of an imminent hard disk failure (though you should always have backups!). Backblaze operates disks outside of the manufacturer's specified parameters.

So you operate hard drives outside the manufacturers parameters and publish data to the world about their failure rate. SMH.
 

Hasney

Member
So you operate hard drives outside the manufacturers parameters and publish data to the world about their failure rate. SMH.

It's how almost everything in the world is stress tested.

Anyway, I have the 3TB Seagate in question because of fucking course I do. Will I beat the odds again like my launch 360 did? STAY TUNED. Luckily it's only games installed on there, so I'll use it until it dies since I've had it since 2012. It might be OK as a non-OS disk for a little while longer.
 

Polk

Member
So you operate hard drives outside the manufacturers parameters and publish data to the world about their failure rate. SMH.
Too be honest if they are reliable outside parameters they should be even more reliable within them. People shouldn't just look at the graph because it's misleading because as Back Blaze suggests "All hard drives will eventually fail, but based on our environment if you are looking for good drive at a good value, it’s hard to beat the current crop of 4 TB drives from HGST and Seagate." within the same report.

It's how almost everything in the world is stress tested.
Few months ago they toyed with using eco drives in their storage pods and it was disaster. Power cut offs were to frequent ect.
But that doesn't means that eco drives are bad.
 

gohepcat

Banned
Surprising amount of questions about SSDs in this thread.

They are not the same technology. As far as I know they have a pretty well-known lifespan, and don't fail in the same catastrophic way.

The new Samsung 850pro line are theoretically the most reliable drives ever made. Their warranty is 10 years.
 

cyberheater

PS4 PS4 PS4 PS4 PS4 PS4 PS4 PS4 PS4 PS4 PS4 PS4 PS4 PS4 PS4 PS4 PS4 Xbone PS4 PS4
This is how stress tests are done.

I think I know a bit more about stress testing hard drives then folks on this board. It's quite possible to push a HD outside it's operational envelope and get it to fail but the drive will still be reliable if operating within the manufactures operational specifications.
 

dreamlock

The hero Los Santos deserves
Both of my backup drives 1.5TB + 3TB respectively along with my external drives are all Seagate. I think I'm fucked and better make a real backup, real soon before the inevitable series of failures occur.

Glad I got SSDs from Kingston/WD though.
 

Ovek

7Member7
Seagate drives are shit and have been for years, every single drive they make is a ticking time bomb of inevitability.

It's not just consumer drives either the enterprise drives are all sorts hell, the last time I had to use them well forced to use them - thanks HP! - the fail rate was insane.
 

AxeMan

Member
I vividly remember constantly sending Seagate drives back for warranty for failure when they were used in Compaq's. Anyone remember the beige coloured Compaq's?
You could literally (and I use that word literally) hear the HDD's ticking as you walked past them.
That was over 10 years ago. They were rubbish then and I wouldn't touch them today
 

Funky Papa

FUNK-Y-PPA-4
I think I know a bit more about stress testing hard drives then folks on this board. It's quite possible to push a HD outside it's operational envelope and get it to fail but the drive will still be reliable if operating within the manufactures operational specifications.

Only that Seagate are consistently shite in real world reliability and Backblaze's experience using them in servers (not exactly dropping them from buildings) seems to corroborate this.
 
I think I know a bit more about stress testing hard drives then folks on this board. It's quite possible to push a HD outside it's operational envelope and get it to fail but the drive will still be reliable if operating within the manufactures operational specifications.

Ah, an expert are you?

Who could have known that failure rates are higher with stress tests?
 

tfur

Member
Seagate drives are shit and have been for years, every single drive they make is a ticking time bomb of inevitability.

It's not just consumer drives either the enterprise drives are all sorts hell, the last time I had to use them well forced to use them - thanks HP! - the fail rate was insane.

Not true at all in reference to their enterprise drives. I have nearly a thousand enterprise seagates,as well.has Hitachi. From 1tb 3.5's to 4tb. Also a hundred or so 2.5 1tb as members of raid0 stripes. All of these spin almost 24/7. My oldest are 4.x years old, and have been in near constant use since then. Typical use means continuous iterative write then read streams to near capacity for weeks or months at a time.

Although, this is in a climate controlled data center with perfectly clean power, as well.as almost zero power cycles. Also properly.cooled hand well engineered hardware.
 

Ovek

7Member7
Not true at all in reference to their enterprise drives. I have nearly a thousand enterprise seagates,as well.has Hitachi. From 1tb 3.5's to 4tb. Also a hundred or so 2.5 1tb as members of raid0 stripes. All of these spin almost 24/7. My oldest are 4.x years old, and have been in near constant use since then. Typical use means continuous iterative write then read streams to near capacity for weeks or months at a time.

Although, this is in a climate controlled data center with perfectly clean power, as well.as almost zero power cycles. Also properly.cooled hand well engineered hardware.

Bravo! But because your experience is different to mine doesn't mean its not true. There is a reason HP now use Hitachi HDs in all of there disk storage systems (StoreServ etc) now.
 

tfur

Member
Bravo! But because your experience is different to mine doesn't mean its not true. There is a reason HP now use Hitachi HDs in all of there disk storage systems (StoreServ etc) now.

Because Hitachi was the first vendor to make 4tb drives that were firmware compatible with controllers? Because HP iterates slowly? Because its a midrange storage platform? Because vendors made hardware sourcing changes after the floods in east Asia not long ago?

Do you have knowledge from HP themselves as for the change? What model and version of controller is it using?

Why do bigger vendors with larger and more performant solutions still use Seagate?

Bravo...
 

Dmented

Banned
Even before all these tests were published, years ago I just for some reason didn't like Seagate although I never bought one. Always bought a WD HDD. Guess I had good intuition.

However I did buy a 1TB Seagate external HDD. It's never used and it's only for backups. Hoping that won't die on me but I'd assume it's unlikely considering it's never used except once every 6 months or so.
 

cyberheater

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Ah, an expert are you?

I was a senior engineer for a large company specialising in servers, mainframes and network storage. We supplied Google, Amazon, Oracle etc... My main task was designing and conducting tests on new product introductions of enterprise class hard drives from Seagate, Fujitsu and Hitachi/IBM and completing long term ongoing reliability studies. This also including conducting on site audits of those manufacturing sites and working with their engineering teams to complete on design verification activity etc... So I don't know about being an expert but I does give me some insider knowledge that other folks might not be aware off.

Only that Seagate are consistently shite in real world reliability and Backblaze's experience using them in servers (not exactly dropping them from buildings) seems to corroborate this.

There are lots of external issues that can effect the long term reliability of the drive. How they are handled. The stability of the enclosures in terms of inducing rotational vibration to the drive, temperature profiles, duty cycles, the type of seek patterns uses (butterfly vs sequential reads etc... ). etc... If the operational environment is out width the design goals and specifications of the drive then it will cause high failure rates on drives that would operate perfectly fine environment that is within it's operating envelope.

We did hundreds of thousands of hours of on going long term reliability testing on thousands of Seagate HDD across the whole of their product portfolio and they were one of the most reliable drives if used in enclosures that meet operational specification.
 

Blur

Banned
I stopped using Seagate after 2 of their portable hard drives randomly decided to stop working for me.

I've yet to have any trouble with Western Digital, I also have one Toshiba 1TB portable drive which seems to be doing great too.
 
A nearly 45% failure rate is insane. How are they allowed to even sell such a broken product?

It's not actually that high for the regular consumer, this is through stress tests.

As before, this doesn't mean that anyone with a Seagate disk is at risk of an imminent hard disk failure (though you should always have backups!). Backblaze operates disks outside of the manufacturer's specified parameters.
 
Shit, now I know why the first one crapped out making me loose everything. It was something like a year, and the store that build my PC changed it for a new one free of charge. I remember him saying the company was a good one, so he didnt knew why it happened. Im pretty sure he just changed it for another, this was some years ago, and I was oblivious when building the PC.
Lo and behold I open my computer now and what do I see? A fucking 500GB seagate.

It doesnt surprise me now that sometimes it bugs out and the PC doesn't read the hard drive (althought it still works and hasn't erased anything thank god). Now I know what to never buy again.
 

Timedog

good credit (by proxy)
My Seagate external HDD runs hot as hell. And it is a known problem with some of their external HDD's. Even their own equipment doesn't run at operational specification.
 
I've never had a problem with my older Seagate drives but alarming is definitely the word I'd use for these charts. I haven't bought a fresh new HDD in awhile, but I'll be damned if I won't turn the other way when I see a Seagate now. Jesus christ.
 
Seagate gonna Seagate.

I'm constantly on the watch for any sign of driver failure since my old Seagate grenaded itself before the warranty is over and I'm stuck with it still.
 

-KRS-

Member
Interesting. My father has a bunch of hdds in his file server, and over the years I've had to replace about three of them due to failures. All of them have been Seagate drives. He also had several external drives fail on him over the years and most of them have been Seagates as well.
 

Lumicide

Banned
WD 250GB, 73982 hours on
WD 1TB, 43243 hours on
Seagate 3TB, 21335 hours on

So far, so good. Hopefully no black cats walk by, mirrors shatter, or anything else.
 

Wubby

Member
I had a Seagate die on me 14 years ago or so and haven't bought one since. My WD drives have all had no problems even through a rough move to Japan. Been using Hitachi drives since 2009 and no problems at all!
 
WELP!!

My 3TB Seagate seems to have shit the bed today, Windows shows it as an unlabeled drive and can't access it at all.

AND GUESS WHAT?

My other Seagate drive is having random folders disappearing and Windows forced me to do a repair that resulted in a huge logfile of errors corrected.

One of these drives was the backup of the other.

FML and fuck you Seagate
 
Hitachi is no joke. I know HGST was split off, but the three Hitachi arrays I manage have only had four drives or so go bad out of nearly 200.
 

Currygan

at last, for christ's sake
yeah Seagate is a piece of shit company, I've had two external and internal disks failing in less than one year, fuck that shit.

my WD is also dying, tho, so I might buy a HGST next
 
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