Hooters Opens First Fast-Casual Hoots in Chicago Suburbs — Without the Orange Shorts
http://www.chicagotribune.com/business/ct-hooters-hoots-cicero-open-0215-biz-20170214-story.html
Quietly, without tight tank tops or orange shorts in Chicago's suburbs, Hooters has opened up the first of what could be a new chain of fast-casual restaurants. Hoots, which offers counter service and a full bar, is now open in Cicero. The spin-off serves fewer items than the original Hooters, but the menu still centers on the chain's familiar breaded chicken wings.
The food comes in containers that fast-food aficionados would be familiar with, as Hoots is positioning itself to handle massive to-go orders to fill man caves and basements with Buffalo shrimp and buckets of wings for sports-watching and other domestic activities. Domestic draft beer, as well as sangria and margaritas, are also available.
http://www.chicagotribune.com/business/ct-hooters-hoots-cicero-open-0215-biz-20170214-story.html
Hooters' parent company is trying to take advantage of the fastest-growing part of the restaurant industry, called "fast casual," which includes chains like Chipotle and Panera. But opening a new concept is a big risk at a time when growth is stagnant in the restaurant industry as a whole.
Hooters Chief Operations Officer Sal Melilli said Cicero was chosen for the first Hoots because of the strong carry-out business in the Chicago area. Takeout orders can amount to 20 percent of sales or more in some restaurants, Melilli said.
The Hoots menu is composed exclusively of Hooters' best-selling carry-out items, so while it includes the signature wings and chicken sandwiches, there's no burger. Snow crab legs, served by the pound with a side of butter, are there instead. Fried pickles, onion rings and tots are offered on the starters menu, with options like celery and sauces for an extra charge.
The conservative uniform choice was made to be in-line with other fast-casual restaurants, Melilli said.
"In the full-service Hooters, we have the same iconic Hooters girl outfit that we've had for 34 years now," he said. "On this side, because it was limited, it was fast, it was take-away and has servers just like the traditional fast-casual model, the Hoots shirts fit that profile," he said.