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[Neo_ZX]

I've been to Futureshop, Walmart, EB, Blockbuster and Best Buy looking for a PSP these past 3 days and finally found a unit that was acceptable to keep. Mind you there is a tiny spec inside the screen that makes a single pixel look a little off but not noticable at all.

However I did happen to return another PSP I bought before due to an obvious dead pixel. Best buy had run out of non value pack PSPs and the only one left was a return so I figured I'd test it before going home. Good thing I did cause there was a shitload of dust inside the screen and a dead pixel that always stayed blueish green.

Every store that I've been to has said there have been a lot of returns for this reason. What the fuck are they going to do with them? I know FutureShop and Best Buy will likely have them on the open box table for a small discount but if this problem is as widespread as it is in my region then Sony is in for a big repair bill if the stores ship them back.

I wouldn't buy a PSP with a dead pixel for more than 2/3 of the retail price. What would you pay?

 

[MassiveAttack]

I've been to Futureshop, Walmart, EB, Blockbuster and Best Buy looking for a PSP these past 3 days and finally found a unit that was acceptable to keep. Mind you there is a tiny spec inside the screen that makes a single pixel look a little off but not noticable at all.

However I did happen to return another PSP I bought before due to an obvious dead pixel. Best buy had run out of non value pack PSPs and the only one left was a return so I figured I'd test it before going home. Good thing I did cause there was a shitload of dust inside the screen and a dead pixel that always stayed blueish green.

Every store that I've been to has said there have been a lot of returns for this reason. What the fuck are they going to do with them? I know FutureShop and Best Buy will likely have them on the open box table for a small discount but if this problem is as widespread as it is in my region then Sony is in for a big repair bill if the stores ship them back.

I wouldn't buy a PSP with a dead pixel for more than 2/3 of the retail price. What would you pay?

I find posts like this hilarious. What universe have you been living in for the past 5 years? Every single LCD screen has dead pixel issues either now or down the road. Why in the hell is the PSP being held to some ridiculous standard that does not appear to apply to the rest of the consumer LCD market?

 

[Rhindle]

I would assume that most of them will be returned to Sony and refurbed with new sceens.

 

[Kuro Madoushi]

Well, I only have one stuck pixel on mine (can only notice it against a black background) but I also don't like the clicking sound the square button makes, and my friend's psp makes a lot less sound when his games are loading...which kinda makes me more nervous about mine...

As for your question, if I had a chance to look mine over, I'd say I'd be fine with paying 200 straight up for a psp with only one stuck pixel.

BTW, since I'm going to Future Shop tommorrow, would you mind posting your experience and their policy on dead/stuck pixels?

 

[lexi]

I find posts like this hilarious. What universe have you been living in for the past 5 years? Every single LCD screen has dead pixel issues either now or down the road.

Dead Pixels are a widespread defect of LCD's, but they're not a problem in every single screen. I have a Samsung 17" LCD without any dead pixels.

 

[Kuro Madoushi]

I find posts like this hilarious. What universe have you been living in for the past 5 years? Every single LCD screen has dead pixel issues either now or down the road. Why in the hell is the PSP being held to some ridiculous standard that does not appear to apply to the rest of the consumer LCD market?

Last time I checked, I lived in a universe that claimed to sell non-defective goods, or if defectives, goods that the company would willingly accept back for the same product.

And not EVERY SINGLE LCD SCREEN has problems or dead pixels, and depending on what kind of screen it is and what manufacturer, some will replace the screen if there's even one dead pixel.

 

[kwes10]

My LG FLATRON L1720P has no dead pixels and if it would have I would have returned it the same day. My GBA Sp had none, and my DS had 1 and was quickly exchanged through ADVANCED replacement by Nintendo. Why shold Sony be excused if I'm gonna pay 250+tax for their product?

 

[The Faceless Master]

it should be a crime to allow even one single dead pixel on the PSP's beautiful screen

 

[Lil' Dice]

Some people must have low standards, or just don't give a fuck. If i ever buy a monitor, or a device with a screen with even a single dead pixel, it's going back.

 

[M3wThr33]

The fact that so many people CAN find perfect screens should give you reason enough to desire one.

 

[Neo_ZX]

BTW, since I'm going to Future Shop tommorrow, would you mind posting your experience and their policy on dead/stuck pixels?

The guy at FutureShop that I talked to said their policy was 5 or more dead pixels but I'm sure you can return it within the regular grace peroid simply because a lot of people have returned it after realizing they can't afford it. The warranty covers almost everything aside from physical damage but costs $50 for two years.
If you're not getting the warranty I'd say go to Walmart if there's one close by. They're $298 there. One dollar saved! The lady there said 90 day return policy but take that with a grain of salt.
Blockbuster let me test the unit I was going to buy before I paid. I had to pay at Best Buy before I could test and return it. That took a while. Walmart didn't let me test it before I bought it.

Every single LCD screen has dead pixel issues either now or down the road

Some people have more sensitive quirks than others. My vision is very sensitive to images... at least much moreso than most of the people I've met in my life. I can notice a 60Hz refresh rate from a mile away. Anything less than 75Hz bothers me. Dead pixels irritate me to no end. Once I notice it, it will distract me every time. I made it a point to every sales person I talked to that I wouldn't buy it if I couldn't test and return it if it had a dead pixel.
I wouldn't buy an LCD monitor unless I had the same guarantee. The spec on my unit is so unnoticeable that I can deal with it. The size is probably half a pixel or less in my estimation and is about 75% transparant. I guess that would be my range of tolerance.

 

[FightyF]

I'm amazed that this is such a widespread problem!

At work (Best Buy) I noticed around 6 PSPs returned today, and 4 were due to bad pixels on the screen.

Yet we sell many LCD TVs and monitors and don't have the same amount of problems. Sure, we sold many PSPs during the last few days and so seeing them coming back all at once may be painting a picture that isn't as bad as reality...but it really does seem excessive!

 

[Gaia Theory]

I find posts like this hilarious. What universe have you been living in for the past 5 years? Every single LCD screen has dead pixel issues either now or down the road. Why in the hell is the PSP being held to some ridiculous standard that does not appear to apply to the rest of the consumer LCD market?

I find posts like yours hilarious. The PSP is being held to Nintendo's standard at the moment. And while the GBAsp and DS have had some problems with dead pixels and dust, they have not been anywhere near as problematic as the dead pixels and dust on the PSP.

So yes - at this point I think we all recognize that LCDs often have dead pixels - just not as often as the PSP seems to have them.

Go figure. Someone pays $350Cdn for a PSP that has 5-6 dead pixels and some dust trapped inside the screen and they want to get a less defective unit. Is it really that surprising?

Another thing - standards are not meant to be the base level of achievement - they should be the starting point (maybe try to create a new standard for LCD screens).

 

[fse]

All 5 of my LCDs have NO dead pixels. Its not that much of a widespread problem.

 

[Yusaku]

I find posts like this hilarious. What universe have you been living in for the past 5 years? Every single LCD screen has dead pixel issues either now or down the road. Why in the hell is the PSP being held to some ridiculous standard that does not appear to apply to the rest of the consumer LCD market?

Dead pixels are a manufacturing defect. Either they're there out of the box, or not. They do not develop over time.

Unlike SCEA you'll find computer monitors will list in their warrantee how many dead pixels you must have to return it, usually 4-8. My 1280x1024 LCD doesn't have a single dead pixel, while my 480x272 PSP has FOUR. It's pretty clear Sony is just throwing whatever LCD rolls out of the warehouse into the PSP, without any regard to QA.

 

[anotheriori]

probably $150? no more, its a premium product as sony states so it should hold up to the same craftsmanship as nintendo's DS. imo its kinda pointless if the 'flawless' 16:9 widscreen has... well.. flaws right?

 

[number386]

I cant stand dead pixels for me their unacceptable, I would just fixate and stare at it. I dont care how cheap I'll pass. In fact if I was garanteed a perfect psp screen I would of paid $300 for it.

That being said dead pixels are not that common in quality products, sony has no excuse with all these dead pixels especially with the screen being only 4 inches.

My 17 inch samsung HDTV LCD has 0 dead pixels.
My 2.5 year old 12 inch powerbook has 0 dead pixels.
My new 15 inch powerbook has zero dead pixels.
My DS 0 dead pixels

Hell the apple store in soho has two 30 inch LCD screen demo units and both of them has 0 dead pixels. Havn't palyed around with the other Mac's but I'm sure their probably dead pixel free as well.

 

[flsh]

I find posts like this hilarious. What universe have you been living in for the past 5 years? Every single LCD screen has dead pixel issues either now or down the road. Why in the hell is the PSP being held to some ridiculous standard that does not appear to apply to the rest of the consumer LCD market?

My LCD screen has zero dead or stuck pixels and far, far more pixels than the PSP's screen. When I pay over 250$ for something, it better be perfect or it's going back.
My cell phone has 1 stuck pixel, it's green. At first my background didn't have any greens so when I noticed the stuck pixel I started focusing on that pixel. Now that place is green, but if it wasn't I would always look that way knowing it's there :lol
Believe me, when you notice something is wrong you start caring. I wouldn't buy a PSP with dead pixels, unless I need a spare one (and then maybe 130-150$)

 

[Hero]

That's like saying:

How much would you pay for a hooker with one breast?

 

[Folder]

I find posts like this hilarious. What universe have you been living in for the past 5 years? Every single LCD screen has dead pixel issues either now or down the road. Why in the hell is the PSP being held to some ridiculous standard that does not appear to apply to the rest of the consumer LCD market?

I have a 22" LCD TV and a 19" LCD monitor. Neither have dead pixels. A laptop. No deads. I have various cameras and gaming devices, other electronic bits and bobs. None have dead pixels. The PSP has two.
I find posts like your hillarious. Well done for swallowing the Sony official line so completely. SCE has shipped a lot of product that, if there weren't such a rush, would never have gotten to the marketplace. When you see units on sale with dust under the screen and several obvious deads, you know something is wrong. Sony Consumer Electronics, for instance, would not have released PSP in its current state.
VIAO too. A dead pixel = a return, no questions asked.
To say that "Every single LCD screen has dead pixel issues either now or down the road" is misleading tripe. No offense.

 

[Shogmaster]

I find posts like this hilarious. What universe have you been living in for the past 5 years? Every single LCD screen has dead pixel issues either now or down the road. Why in the hell is the PSP being held to some ridiculous standard that does not appear to apply to the rest of the consumer LCD market?

My LCD rollcall:

2000 - Sony Clie N710 - 320x320 reflective 16bit LCD (with 12bit control chip) - no dead pixels
2000 - Sony Clie N760 - 320x320 reflective 16bit LCD - no dead pixels
2001 - Sony Clie NR70V - 320x480 transreflective 16bit LCD - no dead pixels
2001 - Sony LX900 pen tablet LCD slimtop computer - 1024x768 "32bit" transmissive LCD - no dead pixels
2002 - Wacom Cintiq 15X (PL550) pen tablet LCD - 1024x768 24bit transmissive LCD - no dead pixels
2002 - Sony Clie NX70 - 320x480 transreflective 16bit - no dead pixels
2003 - Toshiba e800 PPC - 640x480 transreflective 16bit LCD - no dead pixels
2004 - Wacom Cintiq 18SX (PL800) pen tablet LCD - 1280x1024 24bit transmissive LCD - no dead pixels
2005 - Epson P-2000 media viewer - 640x480 18bit transreflective LCD - no dead pixels

Whatever my next LCD device is, if it has any dead pixels, it's going back.

 

[Yusaku]

Fuck, that's quite a collection. If you ever find yourself overburdened with Cintiqs I could give them a good home.

 

[Gek54]

Any refurbs being sold yet?

 

[DCX]

I have a 50" Panasonic LCD and no dead pixels

DCX

 

[truffleshuffle83]

if it is cheper than buying new, buy it and then send it to sony and have tehm replace it, should still be under warranty

 

[Ninja Scooter]

Yet we sell many LCD TVs and monitors and don't have the same amount of problems. Sure, we sold many PSPs during the last few days and so seeing them coming back all at once may be painting a picture that isn't as bad as reality...but it really does seem excessive!

im guessing thats because a dead pixel is going to be a lot more noticeable and stand out more on the PSP's little screen compared to a 19 inch moniter or a bigass HDTV.

 

[truffleshuffle83]

theres no way you couldve combed through a 50 inch lcd with the resolution that the tv has. its noticble on the psp because of its resolution and size. if you had a dead pixel on a 50 inch lcd, youd probably never even know

 

[Shogmaster]

theres no way you couldve combed through a 50 inch lcd with the resolution that the tv has. its noticble on the psp because of its resolution and size. if you had a dead pixel on a 50 inch lcd, youd probably never even know

That's BS. Most LCD TVs only have 1024x768 or 1280x1024 ish resolution. That blown up 50" means you'll see dead pixels very easily.

 

[Minotauro]

im guessing thats because a dead pixel is going to be a lot more noticeable and stand out more on the PSP's little screen compared to a 19 inch moniter or a bigass HDTV.

Yeah, that's what I'm thinking. You people that have other LCD devices and claim they have no dead pixels: have you actually gone over it inch by inch looking for them?

They're really not that noticeable in the first place. Before the PSP came out, I was really worried but I figured that if I ever noticed a dead pixel, I would fixate on it and be unable to every enjoy the system. I generally really sensitive to visual defects. The one I ended up getting has like two or three dead pixels but they honestly don't bother me. Unless I'm specifically looking for them on an all black screen, they're pretty much imperceptible.

 

[Shogmaster]

Yeah, that's what I'm thinking. You people that have other LCD devices and claim they have no dead pixels: have you actually gone over it inch by inch looking for them?

They're really not that noticeable in the first place. Before the PSP came out, I was really worried but I figured that if I ever noticed a dead pixel, I would fixate on it and be unable to every enjoy the system. I generally really sensitive to visual defects. The one I ended up getting has like two or three dead pixels but they honestly don't bother me. Unless I'm specifically looking for them on an all black screen, they're pretty much imperceptible.

I fucking practically invented the multi-color images method of detecting dead pixels back when I was buying Sony Clies like they were bottled water. I know all about finding dead pixels.

Go away son, you bother me.

 

[truffleshuffle83]

the sony psp wasnt the first lcd to have a dead pixel and it wont be the last, it comes with a warranty so if it bothers you that bad just return it

 

[callous]

I would pay half price for such a unit. If 100% sure I could have it replaced through warranty, 2/3 of full price.

 

[human5892]

I wouldn't buy it. The dead pixels would bother me too much -- it'd be worth it to me to spend the $250 for a new one with no dead pixels.

No dead pixels in theory, anyway.

 

[Minotauro]

I fucking practically invented the multi-color images method of detecting dead pixels back when I was buying Sony Clies like they were bottled water. I know all about finding dead pixels.

Go away son, you bother me.

I'm not your son, fuckface.

Isn't there a Mac thread somewhere for you to ruin?

 

[Shogmaster]

I'm not your son, fuckface.

Isn't there a Mac thread somewhere for you to ruin?

Mac whores have no sense of humor, that's for damn sure. :lol

 

[Mihail]

It's funny because you used logic and he called you a fuckface.

 

[Minotauro]

It's funny because you used logic and he called you a fuckface.

Until someone manages to use a large single color image with their 50-inch LCD television, I will continue to maintain that dead pixels are simply more noticeable on the PSP's 4-inch screen. That, or they're just being entirely too stubborn about this issue. Seriously, like I said, I'm one of the most anal people you could even imagine regardings things like this and the dead pixels don't bother me in the least.

 

[Deleted member 1235]

A dead pixel isn't as bad as people claim, it's annoying when you first buy, but then you don't even notice it. I got a dead pixel with my DS top screen, so I took it back and they swapped it, ended up with a dead pixel on the touch screen. I was going to take it back, but you can't even see it unless you really really look. having it on the bottom screen is much preferable though, cause that's where all the thumbprints etc go anyway.