Shantae
Banned
I bought a vinyl record online. Looks like the purchase was made around mid-late April. I didn't realize at the time I got it, but it was coming from Hong Kong. With the whole covid thing, I wasn't sure how badly it would affect the item being shipped, but the seller still seemed to ship it out promptly, at least according to the information they gave. They gave me a tracking number, but the tracking number has been useless. Ever since May 4th, it said on the HK tracking site that it was already given to the US. Every time I try tracking it on the USPS site, it says "USPS Tracking® is unavailable for this product for HONG KONG." It has said this all the time, and nothing any different.
I think I've been patient, I figured with covid, it might take longer than normal, but I'm coming up to 2 months here.
I messaged the seller last week if they had any better means of tracking, and they gave me the usual stuff, that because of covid, shipping might be delayed, and it could take 35-55 days to arrive. Yesterday was the 55th day, and still no package, and no indication when it might arrive.
Not sure if I should submit a request for refund on paypal, or what. What would you do in my situation?
I think I've been patient, I figured with covid, it might take longer than normal, but I'm coming up to 2 months here.
I messaged the seller last week if they had any better means of tracking, and they gave me the usual stuff, that because of covid, shipping might be delayed, and it could take 35-55 days to arrive. Yesterday was the 55th day, and still no package, and no indication when it might arrive.
Not sure if I should submit a request for refund on paypal, or what. What would you do in my situation?