Mr.Squirrel
Tom
Neodyn said:AT&T store I went to completely boned the launch this morning.
-They opened an hour late (Right as I was arriving hoping to have avoided most of the rush)
-Refused to say how many phones they'd gotten
-The line moved around 10 feet per hour
-After my first hour the assistant manger came out and marveled at how short the line was (It would be another three hours before I reached the front)
-After an hour and a half she came out and started coaching the line about how to give a stellar review about her (Fives are all that matter! They just hold one through four against us! And be sure to leave a voice message about how great we were and mention names!)
-Two hours in they started trying to sell us accessories and announced they'd sold out of 16GB white
-Two and a half they announced they'd sold out of 16GB black
-Three hours they finally did a line count and told us they'd gotten 110 for the store, but wouldn't say anything more
-Oh and after they counted the line they wouldn't say at what point in the line that they'd run out
-Every 15-20 minutes the assistant manager would come out and complain to us about how cold it was outside, then walk back inside
-We finally got out of the shade and in some sun, so she came out to tell us how cold it was and that we were wrong about it being warm
-Other shit that I just can't bring myself to continue typing about
-Finally get two people from the door and they announce the guy at the door is getting the last one
-I waited another 15 minutes to finally get inside to just place an order
-Get inside and they walk me over to a kiosk to show me an iphone "Yea, I'm already sold on it, I just want to order one" "Ok, i just wanted to should you some features and less you play around with it." Great! I love playing with a toy that I'm not going to get for who knows how long since you won't tell me anything!
-They tell me to wait for a checkout stand to open
-Five minutes later a woman walks in to pay her bill and when a stand opens they tell me to wait and escort her to it
-10 minutes later a guy waves me up "I just want to order my iphone." "Oh, I can't do that." and I was just about to lose it when the guy next to him freed up and took care of my order
I can't wait for them to call me for a survey so I can tell them Emily is the worst customer service rep I've ever had to deal with and that includes Comcast.
And then I got home and my asshole neighbor has stolen my assigned parking spot. Fuck this day.
LOL the bitter tears flow like wine tonite!