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http://www.sfgate.com/news/us/article/KFC-changing-chicken-sandwich-prep-aiming-to-11081329.php
NEW YORK (AP) KFC is aiming to take a bigger bite out of the chicken sandwich market by changing how it prepares them.
The chain says it is hoping to improve the taste and is switching from filets that were breaded and frozen offsite before being shipped to the stores in favor of filets breaded at the stores. That's similar to how rivals Chick-fil-A and Popeye's already prepare their chicken.
For Louisville, Kentucky-based KFC, the switch is part of a push to revive business and court younger customers. The efforts have included TV ads starring celebrities as founder Colonel Sanders.
A key step is gaining a bigger share of the chicken sandwich market, which KFC says accounts for 40 percent of the fast-food industry's chicken category. KFC says it's not looking to take business from other fried chicken chains and is instead targeting burger chains that use filets that are breaded offsite and shipped to stores frozen. KFC says it removed sandwiches using similar filets from its menu earlier this year.
"Frankly, it is not the kind of fried chicken sandwich we should be serving as the fried chicken experts," says Kevin Hochman, president of KFC in the United States, which is owned by Yum Brands.