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Kmart.com 360 order link (no bundle)

brandonh83 said:
Your K-Mart order is sitting right next to Neo on the subway bench. :lol
Click to expand...

So I have to wait for some belligerent guy with bad teeth to decide that I can have it? Wait, it DID just launch in the UK... hmmm...
 
Received this response:

Thank you for contacting Kmart.com.

We appreciate your order. Please allow 72 hours for your order to ship.
We apologize for any inconveince.

Look for great bargains throughout the store and find Kmart exclusive
brands like Martha Stewart Everyday, Thalia Sodi, Joe Boxer, Route 66 and
Jaclyn Smith.

Angela R.
Kmart Customer Care
help@customerservice.kmart.com
1-866-KMART-4U (1-866-562-7848)
Click to expand...
 
Seems like this is legitimately still on!

Thank you for contacting Kmart.com.

We actually looked up your order by your e-mail address, and we still
think your order should ship in approximatly 72 hours. We appreciate you
as a customer.

Look for great bargains throughout the store and find Kmart exclusive
brands like Martha Stewart Everyday, Thalia Sodi, Joe Boxer, Route 66 and
Jaclyn Smith.

Angela R.
Kmart Customer Care
help@customerservice.kmart.com
1-866-KMART-4U (1-866-562-7848)
-----Original Message-----
> Sorry - I included the wrong order number in my original note. The
> correct number is XXXXXX. This order is from roughly one week ago. Do
> you still think it will ship within 72 hours? Thanks.
Click to expand...
 
AZYUMA86 said:
Mine still says "Order Received, In Progress." But they gave me my money back already.
Click to expand...

You mean the authorization was removed...? I can't imagine they actually charged your card.. right?
 
We actually looked up your order by your e-mail address, and we still
think your order should ship in approximatly 72 hours. We appreciate you
as a customer.
Click to expand...

:lol what shitty customer service. "we still think"? good luck though dude. i must admit that if your order goes through im going to be fucking pissed, and i will email kmart and whine :D when did you order anyways?
 
The tension continues. I ordered with my brother (BarneyBP) early on the morning of the 24th. I really really don't want to have to camp again. This better come through.
 
Hmm, I thought my order was cancelled (one CS guy told me that a few days ago even though it's still in progress on the site)...

Anyways, I called today and the lady said they'll fill the orders they can and cancel the rest this week. I've pretty much given up checking stores at this point so hopefully I get one :(
 
I still haven't received anything, and how exactly do you get a response that isn't automated from these people? It's been over a week now, if they're going to cancel them, cancel them already!
 
Just got off the phone with K-Mart. Basically they said they had been told to expect their first 360 shipment on Monday or Tuesday but that the Microsoft shipment never materialized. You're always free to cancel your order, but if you're "in processing" its because they expect they will be able to fulfill your order as soon as Microsoft gets its fucking act together.
 
Thanks for calling, everyone. Maybe the '72 hours' I was quoted yesterday (which wasn't an automated response, at least the second time) means that there's a decent chance they'll ship on Monday.
 
W. T. F. ?

So are we to believe that they STILL haven't received any shipments at all? No one has gotten a 360 of any kind from kmart.com??
 
Yeah, we are to believe KMart is still waiting on its first shipment from Microsoft. That I know of no brick and mortar K Marts to receive 360 consoles (though some apparently have games and controllers on the shelves), seems to confirm we're all in limbo.
 
BarneyBP said:
Yeah, we are to believe KMart is still waiting on its first shipment from Microsoft. That I know of no brick and mortar K Marts to receive 360 consoles (though some apparently have games and controllers on the shelves), seems to confirm we're all in limbo.
Click to expand...

The K-Mart up the hill from my house (in Latham, NY near Albany), got about 8 Xbox 360's in on launch day. I didn't go there, but later that day at Walmart I got the info from some woman who did. She got a core there and was at Walmart buying accessories.
 
No changes here. I will probably give them until Friday and then cancel. This order was kind of predicated on my ability to sell the thing on eBay for a tidy profit, but if I can't get it by Christmas then there's not much point in holding on to the order.
 
Sorry for the dumb question but where do I cancel my order? I'm tired of waiting and I didn't pay premium shipping to get a Retard Pack almost a month after my order.
 
A member from Team Xbox order on the 23rd and his shipped today, so there still hope for those order that weren't cancel.

You'll have to call customer care to cancel your order.

1-866-562-7848
 
SiNCeRe said:
A member from Team Xbox order on the 23rd and his shipped today, so there still hope for those order that weren't cancel.

You'll have to call customer care to cancel your order.

1-866-562-7848
Click to expand...
Alright, Thanks.
 
My order shipped today, a mere 6-7 weeks after it was place on the 24th of November :lol So if you just gave up on your order and bought from somewhere else, make sure to cancel. I'd forgotten all about it until an "Order Shipped" email showed up in my inbox.

I don't really want the 360 anymore, but I guess I can just sell it on eBay or return it to a local Kmart. Charges still haven't shown up on my credit card, so I'm hoping that their whole e-distribution system is so fucked up that they forgot to charge me at all (perhaps thinking I'd already been charged weeks ago).
 
I'm still 360less. If any of you out there got late duplicates (premium packs) from Kmart, PM me and maybe we can work something out.
 
FedEx dropped off the package today, and low and behold it contains the Premium system (the early version with remote control included).....and an invoice for the Core System that I ordered.($299 + tax).

To top it all off, I've checked my recent bank records and Kmart still hasn't charged anything to my check card.....perhaps they thought they'd already charged me in November (time to re-check November bank statement). How long do you think it'll be before I'm in the clear?

Anyhow, the best case scenario is that I just got the Xbox 360 Premium for free.
Worst case scenario is that I just got the Xbox 360 Premium for $330 shipped.

Three cheers for K-Mart's totally fucked up e-commerce division! Chapter 11 was never so much fun....
 
I got mine on Mon. but didn't even accept it. They also charged me in Nov., then removed the charge, and now its back. So hopefully they get it back soon and credit me back my money.
 
oh man, I'm glad I never got lured into trying the Kmart link back when I was 360. I would be royally pissed if they charged my card again and shipped out something I had explicitly cancelled, especially since I wouldn't even be home to reject it. Good luck sorting out this mess guys.
 
I was pissed about my old core order being shipped (after receiving a cancellation confirmation email more than a month ago) until I too opened up the box to a premium system. Can't beat a $100+ profit (I was charged).
 
Yeah, I hit the ATM again and it looks like they remembered to charge me today :lol

Still, a Premium system for $330 is probably a better deal than anyone else has gotten...
 
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