So about 2 weeks ago I sent my playstation 2 off to be repair by them. I got the free repair thing they have and all is good. 2 weeks later I just got my playstation2 back a half hour ago. Two things are wrong with it. The back is raised and wont go down. Plus the reset button is jammed in and can't be moved. The games work, but those two things (the mostly the reset button) piss me off. I just wonder if it got damaged when I shipped it there, or something happened during the repair, or when it was being shipped back to me via UPS. I think I'll just called Sony up to see if anything can be done on my end because I'd rather not want to send it to them agian.