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[Loudninja]

I'm wondering how many people actually have the console now. There's what, 4 people with this problem? It sounds like the 1.5 update may be the cause of this.

Alot of people do got to check other topics and other streams.

They are not posting much of course!

 

[GrizzleBoy]

4,800+ people watching a bricked PS4 stream. Twitch is loving this traffic right now!

Their servers are going to get extremely buttsexed by the end of this month.

 

[simplythebest]

Is this the first time Sony is building their consoles with Foxconn?

Disgruntled employee craftsmanship?

 

[Fatbody]

This is so weird. I keep on hearing laughs coming from his Skype chat, yet I'm not hearing anything funny.

 

[-PXG-]

Least us Europeans get to see you guys beta test for us.

That's what you think

 

[Boke1879]

I hope all the people with problems have done these steps correctly just to be absolutely sure.

I'm not saying this situation is anyone's fault, but isn't there a quote that say's tech failure is usually a result of user error?

I would love for people to actually try ALL the possible methods instead of just jumping to a conclusion.

 

[blankempathy]

Now he's mocking the tech support guy, classy.

You mean the tech support asking for a picture of his bricked ps4? Yea thats going to help.

 

[gogoud]

That is sorta scary. I mean what if power outage or a pet/kid knocks the cord out or something

it's just a precaution. it says that on all electronics. power-outages / power surges / etc happen all the time. if the hardware is faulty it'll cause issues. but chances are it won't fuck up functioning hardware. it's just for safety. but if you're terrified... better buy an apc and have your psxo plugged in so when an outage happens you have those three minutes to power off the console properly.

 

[Yawnier]

This I why to try to wait at least 6 months until buying a console or handheld that just released. I got one of the early fat PS2s that had the disc read error thing and that sort of soured me out on being a very early adopter for another console ever again. Good times now that I'm thinking about it (not really).

 

[ieatzombies]

I get that dude is upset but still, the last thing you do is act like an ass to the customer service rep.

 

[OverBlood 3]

What an idiot.

 

[-griffy-]

I thought it wasn't updating..he was just downloading a game and the system froze?

I wasn't speaking to this specific case, but in general you should avoid suddenly cutting power to any device when it is performing any kind of operation.

 

[MThanded]

I don't think it's the cause. This guy was updating DCOU when it happened.

Other people are streaming with the update just fine aren't they?

Aw hell, who knows. I'm going to hold off just in case. I don't need blu-ray or anything like that.

Can't get online without the update either. So I hope you don't need online either.

 

[xxracerxx]

FALSE. He was downloading the update AND THE SYSTEM BECAME UNRESPONSIVE AND WOULDN'T SHUT DOWN.

This is why he unplugged it. He had no choice.

Did he hold the power switch for more than 7 seconds or just go straight to unplugging from the back?

 

[Sword Of Doom]

- He was downloading DCUO and it became unresponsive so he unplugged the PS4.

- Tried troubleshooting it himself by holding the button down for 7 seconds to safe mode (he tried this various times though he messes up a lot while holding it down. He even counted to 10 once)

- People trolled him and he even tried using an external HDD (I'm not sure if PS4 even uses external).

- He called customer support ON STREAM and told them his ADDRESS, barcode, and full name. Just in case you missed it, he gave out his ADDRESS, full name, and barcode for the system.

- Sony's sending him a box to send it back now.

- Currently, he's just getting trolled by the comment section. Also by his friends. I think he even cried a little because people were calling him an idiot for holding the button wrong a few times.

- Now he's just troubleshooting it himself again, while making a few comments about support and the PS4 being bad.

Here's the summary.

Why did he unplug the system during download/install? That's a big no no obviously

 

[The Mana Legend]

If they do that, then they might as well compliment it with a $200 gift card for toilet paper.

They're going to give him 3 copies of Knack?

 

[meanspartan]

He even said his friend unplugged the PS4 while downloading the DCUO update.

Ya exactly. Software issues are waaaay less scary than hardware issues. They can be patched away and corrected. If a Ps4 is bricked because of software, it is also probably way cheaper for SOny to fix.

 

[Bam Bam Baklava]

You mean the tech support asking for a picture of his bricked ps4? Yea thats going to help.

Hey have you heard of television picture before?

 

[SenjutsuSage]

Guy on tech support said he hasn't had any calls with issues.

Well, at least he's honest.

 

[TerryWogan]

I got on this train at the yard. I was watching his stream entirely by chance at around 70 or so viewers an hour ago. I was just searching for PS4 streams on the Twitch app. Peaked at 4,600! What a journey.

 

[DarkoMaledictus]

I agree, based on the symptoms, this sounds like software. I really hope they can isolate what's causing it, so they can get us a 1.51 as quickly as possible, even if it means taking down 1.5 for a few days after launch.

So Taco Bell was really selecting beta testers?

 

[Y2Kev]

Have you guys read Slaughterhouse-Five? I'm assuming you have since most of you can read. Most.

You know when Billy Pilgrim is on exhibit for the Tralfamadorians? Like they're watching every little move he makes with his hot lady friend Montana Wildhack?

That's what this is. We really should be ashamed of this.

 

[fluffydelusions]

argh well that was entertaining while it lasted anyway

 

[Bam Bam Baklava]

He just got ddosed stream is gone.

 

[Alienous]

You mean the tech support asking for a picture of his bricked ps4? Yea thats going to help.

If I heard laughing, and general unresponsiveness, I'd want to make sure I wasn't being pranked. The image might of just been for those purposes.

 

[R3TRO]

If they do that, then they might as well compliment it with a $200 gift card for toilet paper.

Heh

 

[Lighthouse]

He's going to need a new router now too.
This is so surreal.

 

[SeanNaess]

argh well that was entertaining while it lasted anyway

It sure was!

 

[ZeroMaverick]

Have you guys read Slaughterhouse-Five? I'm assuming you have since most of you can read. Most.

You know when Billy Pilgrim is on exhibit for the Tralfamadorians? Like they're watching every little move he makes with his hot lady friend Montana Wildhack?

That's what this is. We really should be ashamed of this.

Excellent. That's exactly what it's like.

 

[Storm360]

He's going to need a new router now too.
This is so surreal.

Why would he need a new router? A simple restart should fix it...

 

[djshauny]

- He was downloading DCUO and it became unresponsive so he unplugged the PS4. He couldn't get a picture anymore after turning it back on.

- Tried troubleshooting it himself by holding the button down for 7 seconds to safe mode (he tried this various times though he messes up a lot while holding it down. He even counted to 10 once)

- People trolled him and he even tried using an external HDD (I'm not sure if PS4 even uses external).

- He called customer support ON STREAM and told them his ADDRESS, barcode, and full name. Just in case you missed it, he gave out his ADDRESS, full name, and barcode for the system.

- Sony's sending him a box to send it back now.

- Currently, he's just getting trolled by the comment section. Also by his friends. I think he even cried a little because people were calling him an idiot for holding the button wrong a few times.

- Now he's just troubleshooting it himself again, while making a few comments about support and the PS4 being bad.

Here's the summary.

God dam. Poor guy.

I hope he gets this sorted soon.

 

[The Mana Legend]

Why would he need a new router? A simple restart should fix it...

Maybe Sony made the router.

 

[DarkoMaledictus]

Have you guys read Slaughterhouse-Five? I'm assuming you have since most of you can read. Most.

You know when Billy Pilgrim is on exhibit for the Tralfamadorians? Like they're watching every little move he makes with his hot lady friend Montana Wildhack?

That's what this is. We really should be ashamed of this.

Nope, not everyone likes the same kind of books... even if it is highly rated!

 

[Zombie James]

FALSE. He was downloading the update AND THE SYSTEM BECAME UNRESPONSIVE AND WOULDN'T SHUT DOWN.

This is why he unplugged it. He had no choice.

I would never do that. I haven't seen what the firmware update process is like on the PS4, but I absolutely wouldn't reboot or shutdown something I'm updating unless absolutely necessary. Sometimes it may look like it's hung but it still might be doing what it should be doing. I remember updating the firmware on an optical drive I owned once and I was staring at a blinking command prompt for five minutes.

How long did this guy wait?

 

[blankempathy]

Hey have you heard of television picture before?

He explained what the problem was and what was showing up on the tv.

 

[Cru]

Any other Taco Bell streams?

 

[Mistah]

he's back

 

[fluffydelusions]

ooh back up!

 

[Venturer]

Edit: Too slow.

 

[stktt]

"I don't think I should have left my Skype up."

 

[Twio]

Annnd he's back.

 

[~Kinggi~]

I would never do that. I haven't seen what the firmware update process is like on the PS4, but I absolutely wouldn't reboot or shutdown something I'm updating unless absolutely necessary. Sometimes it may look like it's hung but it still might be doing what it should be doing. I remember updating the firmware on an optical drive I owned once and I was staring at a blinking command prompt for five minutes.

How long did this guy wait?

I would have let it sit for at least 2 hours before fucking unplugging during an update. Dumbass move.

 

[blankempathy]

I would never do that. I haven't seen what the firmware update process is like on the PS4, but I absolutely wouldn't reboot or shutdown something I'm updating unless absolutely necessary. Sometimes it may look like it's hung but it still might be doing what it should be doing. I remember updating the firmware on an optical drive I owned once and I was staring at a blinking command prompt for five minutes.

How long did this guy wait?

My vita used to hang when i tried to download something from the store and would j ust get stuck loading and I would be unable to do anything. I left it on for hours and still nothing. I eventually manually hard shut it down. Plus he was downloading/updating a game not the firmware.

 

[Storm360]

If he doesn't close Skype hes just gonna get DDOSed again provided his IP changed

 

[ChosenPredator]

Im not sure why I can't stop watching this guy

 

[BlackBuzzard]

"I don't think I should have left my Skype up."

He just realized he gave his private info to 2000 stream monsters.

 

[Bam Bam Baklava]

He explained what the problem was and what was showing up on the tv.

So you honestly believe when they were talking about there being no picture on his television the guy randomly decided he wanted him to whip out his phone and snap a pic of his PS4? Come on.

 

[kurbaan]

God dam. Poor guy.

I hope he gets this sorted soon.

He also gave out his Skype a few minutes ago. Feel sorry for the guy but he is an idiot.

 

[fluffydelusions]

dat swifty ddos

 

[Zabant]

If he doesn't close Skype hes just gonna get DDOSed again provided his IP changed

like clockwork