Since I want to avoid any spoilers, do you mind explaining his beef without revealing anything?
Some key points that I remember, but I'm sure I'm missing some. It was fairly lengthy, clocking in at 24 mins:
- Day 1 DLC like Zaeed in ME2 is (borderline) fine because the purpose of it was to prevent used game sales. All new copies of the game, whether collector's edition or not, contained a free code to access the DLC>
- Collector's Editions containing exclusive cosmetic additions to the game are fine because they do not tangibly affect development time nor players' experiences. He mentions that towards the end of a game's development the art team is idling because most of the final preparations are things like bug finding/fixing, which they have no part in. This is the perfect time to create more art assets that don't require effort from the coders.
- Any physical additions to Collector's Editions are fine, as they do not tangibly affect players' game experiences.
- Any DLC that is worked on and released after the game is released is fine.
- Content like the DLC in question are *not* ok, in large part because of the gravity and importance of the DLC. The significance of the content and the nature of its release means that Day 1 buyers are not getting a "content complete" product. This practice of cutting out a part of the game for monetization is unethical.
- Because of this behavior, TotalBiscuit will not be buying ME3, despite the immense love he professes for the franchise.
Also, Casey Hudson
tweeted yesterday (tiny spoiler on the name of the DLC but not the actual content) on the nature of this DLC release about the release schedule of DLC. I forget if TotalBiscuit touched upon this aspect but his argument still stands regardless.