Frozenprince
Banned
I'm not sure if McDonald's as a brand can ever go upscale. It would take much more time than they've got to change their image.
What they can do is go low-rent and copy the success of Taco Bell.
Give us insane garbage like a burger coated in Doritos or something.
But the problem is McD's is massively larger than Taco Bell. While Taco Bell could embrace its image as the shit drunken comfort food place, McDonald's can't do that. They have brand recognition, a board to appease, investors looking for constant growth not steady lines of 2-4% in the black.
They've reached the peak business model and are falling, they can either adapt and learn that they're never going to be a premium chain and live with slower growth and slightly lower profits for long term sustainability. Or they can continue to push and attempt to introduce an upsale quality product in a market that doesn't want, nor expect that from them.