Hurricane_Chris
DDK
Trying to cancel my order, but Google is making it hard as hell. If anything, they should come out an say thy're refunding the outrageous mandatory shipping charges who pre-ordered but haven't received their device yet.
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Nexus 7 |OT| Google's $199 7-inch tablet by Asus
- Thread starter ThatObviousUser
- Start date
SuperPac
Member
I kinda suspect that the shipping charge isn't all going to "shipping" but it's to make a little profit back on a $199 device that isn't being sold for that price by anyone but Google and isn't available at that price at retail.
Talked to a seemingly knowledgeable dude at Staples who claimed that any stores selling the tablets today were prior to street date and face a $10k fine. I'm not sure if that's true, seeing that other retailers are selling out in full force...
But he did also tell me they can start selling them tomorrow, and the shipment should (could?) be around 10AM. I may pop in around then.
Still wishing I could track down a $25 off 75 or $30 off 100 coupon, although I know a lot of those are fraudulent :\
But he did also tell me they can start selling them tomorrow, and the shipment should (could?) be around 10AM. I may pop in around then.
Still wishing I could track down a $25 off 75 or $30 off 100 coupon, although I know a lot of those are fraudulent :\
davidnic
Member
Still can't believe that i haven't even been charged yet. I'm not going to get mine until the end of the week at this rate
I know it sucks I order my on the 29th of June but then again I am in Aus.
Some guy on xda placed an order on July 14 and got his tracking number today. Shit is ridiculous.
-Pyromaniac-
Member
Google, you're still a terrible company who doesn't know shit about retail and should be ashamed of yourselves for your shitty customer service and disgusting behaviour.
But mine shipped.
But fuck google. Never forget.
But mine shipped.
But fuck google. Never forget.
Still can't believe that i haven't even been charged yet. I'm not going to get mine until the end of the week at this rate
You think thats bad? I bought my Nexus like the week before last during the holding point until the ban got stayed. When they resumed shipping I got mine like last Thursday or something. They were supposed to charge me when it shipped. Ive already received it and everything. They sent me a email on Friday night saying "Your package has been shipped" after I had already received it. Then today I got some e-mail about 'Welcome to your XXX phone" with digital instruction manuals etc.
Still haven't been charged. They sent through the initial hold for the cost of the phone, then it eventually just expired, they haven't gone and matched the funds yet.
You know shits bad when a company isn't even prompt about taking the money they are owed. Especially after the product has already been received. They are clearly having some logistical issues over there lately, I suspect its all centered around the Nexus 7 launch.
"Mid July" lol. Could have definitely been handled better, but they haven't screwed up that time frame at all. Yet....
-Pyromaniac-
Member
Dude, I pre-ordered a product. I got it a week after it came out in stores. Why? Because I supported the company goddamn selling it. Not only that, they did it with ZERO communication other than their vagueness and excuses. When one pre-orders a product, one expects to get it when it comes out. You know, like with movies, games, anything else in existence. Especially when you're an early orderer. They botched this one. They deserve the heat. Especially with the lack of communication.
Lol. You don't even mention the shipping cost. Two day shipping, sure. But that means shit when they simply don't ship your item.
/shrug, I just dont think there will be much heat. It needed to be much later in shipment than this for there to be noticeable public outcry. If they are actually shipping them mid July like they said, not many are going to care that some retailers sold it early and were then subsequently asked by Google to stop doing so until the 15th (i.e. Mid July).
IMO the bigger issue was that there was no release date. At all... Just a timeframe followed by an OK for B&M retailers to start selling stock yesterday.
Couldn't disagree with you more. I'm getting mine tomorrow.
Mid-July / 2-3 Weeks.
Deal with it.
-Pyromaniac-
Member
I paid 20 dollar shipping too, that was the double insult! Good point.
I don't think there will be much heat toward them, but they deserve all the heat they do get. Shitty experience. The lack of release date was included in my complete lack of communication argument. You're supposed to take care of your own yo, guess that's not how google works.
sorry for being a consumer that expects more when he's plopping down hundreds plus a large shipping cost. You should sit there and thank consumers like me, the ones that speak up and demand a better experience.
It comes out mid July.
-Pyromaniac-
Member
Other than having to call twice to cancel my 8GB, I've had a wonderful experience.
...except Apple has done the same thing numerous times.
I wanted to give my initial impressions on the Nexus 7:
Build Quality: Not quite up there with the iPad, but it is better from a practical standpoint. For extended reading the faux-leather/rubber back is far more confortable and grippy in comparison to the aluminum backs on iPad. This is a far more robust looking and feeling product than you'd expect for $200.
Weight: at .7lbs, it's fantastic for long form reading. I would love it to be even lighter, but I don't think that's possible for quite some time. As it is right now, it's the most comfortable 7" i've used (Playbook and Kindle Fire are closer to 1lbs in comparison).
Jelly Bean/Apps: This is where I have to be a bit negative. Jelly Bean is pretty smooth, but it's not perfect, still some minor stutter here and there. There's also this weird "snap back" that drives me batty, if you're quickly swiping through something (like a book), it will randomly snap back to the last screen...this happens often, never seen this on iOS, it's as if the touch screen is TOO sensitive and it's picking up some spurious reading from your finger when you're swiping too quickly. Most apps work well enough, but few are optimized for the display. The ones that are (TED Talks is superb) are really really great, so it makes the non-optimized apps look that much worse. Also I've noticed that in many games there is this tiny bit of lag that pops up every few seconds, it really sucks and takes you out of the experience. I don't know if this is a JB problem or a game-by-game basis problem, but I've seen it in many titles. Major Mayhem has this problem and it really gets in the way of gameplay, I tried the game in the iPhone and iPad with no issues, just completely smooth on those platforms. I hope this will get fixed, because as it is right now, many apps just aren't as buttery smooth as I expected them to be.
Build Quality: Not quite up there with the iPad, but it is better from a practical standpoint. For extended reading the faux-leather/rubber back is far more confortable and grippy in comparison to the aluminum backs on iPad. This is a far more robust looking and feeling product than you'd expect for $200.
Weight: at .7lbs, it's fantastic for long form reading. I would love it to be even lighter, but I don't think that's possible for quite some time. As it is right now, it's the most comfortable 7" i've used (Playbook and Kindle Fire are closer to 1lbs in comparison).
Jelly Bean/Apps: This is where I have to be a bit negative. Jelly Bean is pretty smooth, but it's not perfect, still some minor stutter here and there. There's also this weird "snap back" that drives me batty, if you're quickly swiping through something (like a book), it will randomly snap back to the last screen...this happens often, never seen this on iOS, it's as if the touch screen is TOO sensitive and it's picking up some spurious reading from your finger when you're swiping too quickly. Most apps work well enough, but few are optimized for the display. The ones that are (TED Talks is superb) are really really great, so it makes the non-optimized apps look that much worse. Also I've noticed that in many games there is this tiny bit of lag that pops up every few seconds, it really sucks and takes you out of the experience. I don't know if this is a JB problem or a game-by-game basis problem, but I've seen it in many titles. Major Mayhem has this problem and it really gets in the way of gameplay, I tried the game in the iPhone and iPad with no issues, just completely smooth on those platforms. I hope this will get fixed, because as it is right now, many apps just aren't as buttery smooth as I expected them to be.
-Pyromaniac-
Member
Whoever defends google should be ashamed of themselves. Have some dignity!
PwnCakes193
Member
Has anyone noticed how the colors on the screen are either kinda dull or just completely washed out? I've seen at least 3 including mine that look awful.
There isn't much blame to force onto them, except for the impatience of people.
Yeah the colors aren't that great...
wow, the built-in speakers on mine are junk, like even worse than the junky shit they put into cheap monitors. around 40-50% volume or thereabouts, there's significant distortion on basically everything I've thrown at it
headphones are fine, with no discernible noise/static (I'm no audiophile, though)
headphones are fine, with no discernible noise/static (I'm no audiophile, though)
-Pyromaniac-
Member
yeah silly me for pre-ordering a product and expecting it when it comes out and after having paid a high shipping cost. Silly me for expecting some more communication. I'm sorry google. You've done no wrong here.
SHAMEEEEEEEEEEEEEEEEEEEEEEEEE
HISSSSSSSSSSSSSSSSS
SHAMEEEEEEEEEEEEE
The default volume level is so damn low too, is there a way to boost this?
So? Apple likes to release items the same day they are announced and I'm saying Google should follow that, not when Apple decides to break from their norm. I also hate when Apple announces something and then ships it 3 months later.
So, grabbed it at Sam's Club today. They called me back saying that they got the OK from HQ to sell it. Not sure if this is company wide, but it might be worth a shot if you have a club near your home.
Below, I'm going to include the steps I took to purchase it. But first, photo evidence.
Here's what I did. If you're a member, feel free to ignore steps 2 and 3.
Below, I'm going to include the steps I took to purchase it. But first, photo evidence.
Here's what I did. If you're a member, feel free to ignore steps 2 and 3.
- Called the Sam's Club stores near me to ask if they have item number Item #: 793929 in stock
- If you're not a member, download this PDF and tell the cashier you were told you could use it by their customer service line (it's an official URL, too) that it's valid for a one-day pass
- Provide your information, and be ready to spend $24 extra for the pleasure of using Sam's Club.
- Buy and enjoy!
...you're making my point.
-Pyromaniac-
Member
Not sure that I'm following you.
outside of the volume rocker, I have no clue. your speakers have no distortion?
What kind of distortion? Mine sounds okay?
There is some distortion at high volume levels, they are garbage speakers.
-Pyromaniac-
Member
me neither. But here are facts:
- I pre-ordered early + paid high shipping cost
- got it later than everyone else, including people who ordered way after me
- got it the week after it came out
Google could have offered better communication, I think just about everyone agrees on that. And to think there are some people sitting out there still waiting. Not good at all. Rather than offering google no faults, I place blame where it should be. Never blame consumers. Number one mistake you can do. And if google is doing that like you are? then they should feel more ashamed of themselves. It was just a messy experience. The thing literally launched in stores with zero release date. Ridiculous for a major product from a major company. But I digress.
You can order from them all you want. I've learned my lesson. As have many others who feel the same.
sonycowboy
Member
ordered this morning, this evening Google gave me the tracking number... not bad.
It came out Friday. It should be at everyone who preordered on the first shipments door that Friday. Which is how Apple always does it for iPad. Preordering online guarantees it will be at your door the day it's in stores.
You'll have to pick and choose them manually from the Play Store app.
-Pyromaniac-
Member
I hate you lol.
We're at a week since launch now? You use that time machine to get us to next weeks breaking bad.
-Pyromaniac-
Member
It came out the previous week did it not? Now we're into a new week.
yeah my fault lolloll
not quite sure how to describe it. fuzzy/static? I expected a bit at high volumes, but this amount at mid-volume makes it nearly unusable
I hit the defect lottery apparently :lol
I got excited and ordered one of those, but then I realized they put up a (more expensive) listing for the new model so I think it's unlikely they will do this for me.
Hopefully Amazon processes my cancellation in time
How could one not be annoyed when people who not only ordered a week after you, but simply walked into a store got it before you? I would be annoyed.
In this case, yes. You seem to be the source of your problems.
-Pyromaniac-
Member
the delusion is overwhelming
google should have done a better job. Almost everyone agrees. The fact that you so staunchly disagree is staggering to me personally. Mindblowing. Even people that got theirs in a timely fashion agree. Even people who bought theirs in stores agree.
But I guess there always has to be someone fighting the good fight.
Oh...what the fuck!
You should get it exchanged. I'm not hearing any, but i'm not an audiophile so maybe I'm just not noticing it.