Nvidia responds to GTX 970 memory issue

Naked Snake said:
Classy.
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You misunderstood me (I am not english native, so sorry if I choose badly the words).

I think people are right to be angry and ask for refund. Fact is, the card is not runnnig worse than yesterday and the real effect of this bank split is yet to be evaluated correctly.
 
wazoo said:
No, they will not. This is not like a car where a fatal flaw is found in your airbag. The 970 is working as intended.

Many gamers will just get along and enjoy the card for what it is.

Angry spoiled gamers should be able to exchange or send back their card based on bad specs advertising.
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Is the bolded sarcasm? Because it's hilarious.

Just in case it isn't, people being angry at not getting what they paid for isn't exactly spoiled behavior, sounds pretty reasonable to me.

Edit: Just seen your other post, I think maybe spoiled wasn't the word you were looking for wazoo.
 
wazoo said:
You misunderstood me (I am not english native, so sorry if I choose badly the words).

I think people are right to be angry and ask for refund. Fact is, the card is not runnnig worse than yesterday and the real effect of this bank split is yet to be evaluated correctly.
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Spoiled behavior:
Demanding a blowjob after paying for a simple reach-around
Not spoiled behavior:
Getting angry for receiving a simple reach-around after paying for a blowjob.
 
wazoo said:
No, they will not. This is not like a car where a fatal flaw is found in your airbag. The 970 is working as intended.

Many gamers will just get along and enjoy the card for what it is.

Angry spoiled gamers should be able to exchange or send back their card based on bad specs advertising.
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Yeah, people not getting what they paid for are so fucking spoiled. smh
 
b0bbyJ03 said:
Bro I couldn't have made that any fucking clearer for you. You said "My point is that its a pretty small difference between 3.5GB and 4GB." I tried to even used the numbers for your by including the 3.6-4 VRAM usage senerios that could possibly happen soon and just to make u consider that maybe is not as small a difference to other people as it is to you. My "presumption" is that your think it's not a big deal to lose that .5 on a gimped 970 which I got from what you specifically said.
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I was not saying that everybody should be happy with their card or that they have no room to complain. I was not saying that it isn't a big deal to many others. A person that responded to me about being in the same predicament to me said something about wondering about the longevity of the 970 being a point of concern for them and I responded as to why *I* didn't feel that its longevity was severely affected by this. I repeat - I was not telling the person that they should be happy with their card(why would I when I'm talking about getting a refund myself?). He responded to me because we were both in a similar situation in terms of possibly getting a refund and sticking our old GPU's in for a while and waiting for something better - I simply relayed that I didn't feel the longevity issue was a big deal for me and I explained why I felt the way I did. A couple of you obviously didn't like me feeling the way I did and jumped on me, accusing me of defending Nvidia or saying that I'm not understanding your point of view, when I never ever contested YOUR view or said that my view was the only one that mattered. I am fully aware you may consider it a bigger deal than I do and I have never once said or implied you were not entitled or wrong to have that view.
 
Typically I would be fine with a 3.5GB 970 as I used to game at 1080p but with lower graphic fidelity to achieve higher fps, my VRAM needs were never that high. But now with a 1440p144hz monitor and the quality of fidelity increasing I feel its just a matter of time before I need that extra VRAM.

My 2GB 670 and I weep waiting for a solution to this. At least 45 fps Shadow of Mordor looks good on Gsync...
 
wazoo said:
You misunderstood me (I am not english native, so sorry if I choose badly the words).

I think people are right to be angry and ask for refund. Fact is, the card is not runnnig worse than yesterday and the real effect of this bank split is yet to be evaluated correctly.
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It's not about how the card ran yesterday, rather how it will run tomorrow.
 
kitch9 said:
It's not about how the card ran yesterday, rather how it will run tomorrow.
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I get it. And do not think I am not worried about that as a new 970 buyer.

I still think that VRAM requirement goes up together with Gflops requirement, and that we will be forced to upgrade because of Gflop being too short before the VRAM problem becomes relevant.

Of course, SLI users, by having the flops limit x2 will run into the VRAM problem faster and maybe already have.
 
Wurdfurd said:
Typically I would be fine with a 3.5GB 970 as I used to game at 1080p but with lower graphic fidelity to achieve higher fps, my VRAM needs were never that high. But now with a 1440p144hz monitor and the quality of fidelity increasing I feel its just a matter of time before I need that extra VRAM.

My 2GB 670 and I weep waiting for a solution to this. At least 45 fps Shadow of Mordor looks good on Gsync...
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So Gsync make a big difference?
 
I ordered the KFA2 GTX 980 SOC and I'm returning the 970 on Monday. Getting back 320 pounds and paying 400 for a 980 is not a bad deal.
 
Well, my 970 is on its way back to Amazon. Sent via UPS this morning. Anyone else in the U.S. successful in getting a return authorized outside of their return window?
 
Naked Snake said:
I recommend reading some in this thread: G-Sync is the god-level gaming upgrade.

I haven't witnessed G-Sync myself, but it sounds wonderful from most user accounts. Although there are a few people who question its usefulness and longevity in that thread from what I remember.
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It's useful for sure because it solves tearing issues, but the problem is that it's not necessary when all monitors update to display port 1.2a.

Imagine G-Sync/Freesync working on every card and every monitor in 1-2 years time, but Nvidia forces you to spend 100-200 more for a G-Sync monitor when it's not necessary.

But whether consumers will stand up for it will be the question if G-Sync stays in its current form.
 
wazoo said:
Angry spoiled gamers should be able to exchange or send back their card based on bad specs advertising.
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Cool cool dude. Super tight.

Edit: Didn't see the new page with your explanation.

For future reference, generally when someone calls another spoiled they mean something like "A kid with a bag full of candy who is angry that someone else won't give them a candy" type of thing.
 
opticalmace said:
Here's hoping freesync comes through.
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Yeah, I think nvidia and their Gsync partners will keep Gsync a premium feature for as long as they can, simply because it's the one differentiating factor for gamers in the intensely competitive monitor market. It will take a similar more freely available technology to push the price down.
 
wazoo said:
No, they will not. This is not like a car where a fatal flaw is found in your airbag. The 970 is working as intended.

Many gamers will just get along and enjoy the card for what it is.

Angry spoiled gamers should be able to exchange or send back their card based on bad specs advertising.
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You don't know what you're talking about. For example, Mazda bought back RX-8 sportscars after they lied about the horsepower (5% less than advertised) :
Mazda is offering to buy back most of the 3,551 RX-8 rotary-engine sports cars sold since the July launch because engine power is as much as 5% less than advertised — an important difference to sports car enthusiasts.

Mazda sent letters Aug. 22 to RX-8 purchasers saying it would pay full sticker price plus taxes and other fees — even if they've run up thousands of miles on their cars. Those who tell Mazda they will keep their cars get free scheduled maintenance for the four-year, 50,000-mile warranty period, plus $500. Buyers who don't contact Mazda get nothing.

http://usatoday30.usatoday.com/money/autos/2003-09-03-carbuyback_x.htm
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Nvidia needs to do the same, enthusiasts won't forget. They need to do right by the vocal minority. Offer buybacks, free games, or upgrade deals. Instead they're editing their posts and hoping the internet forgets in a couple of weeks, tsk tsk.
 
I really wish people would stop saying "The card is working as intended" as if that is in any way shape or form relevant as to why people are upset. The card isn't working as advertised through a lack of transparency from Nvidia and incorrect specifications.

Telling people that the card is working fine based on how Nvidia created it does what exactly? How else would it be working... is it supposed to excuse them? Do you think people are saying that there is magic afoot and the card is breaking the laws of physics? I really don't understand the intentions of some of the people in these threads. "The old benchmarks are still accurate so I don't see what the problem is" and the like are just such random shit to say considering the circumstances.
 
Abounder said:
Nvidia needs to do the same, enthusiasts won't forget. They need to do right by the vocal minority.
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Nvidia is banking on people letting this blow over as they did with the 660 Ti and a handful of 5xx series cards before it. Call me cynical, but at this point there's no hope of a mass recall or an international refund program unless a lawsuit compels a kicking-and-screaming Nvidia to do so.

My guess? AMD will, in an example of history repeating itself, announce a performance-competitive R390 at USD$399, which will, having the 970 fallen out of favour, force Nvidia to drop the 980 to USD$399, at which point the company will formally announce that 970 owners should take up the issue with their retailer/manufacturer, knowing full well that most will not wear the cost just to be the good guy.
 
FunkyMunkey said:
I really wish people would stop saying "The card is working as intended" as if that is in any way shape or form relevant as to why people are upset. The card isn't working as advertised through a lack of transparency from Nvidia and incorrect specifications.

Telling people that the card is working fine based on how Nvidia created it does what exactly? Is it supposed to excuse them? Do you think people are saying that there is magic afoot and the card is breaking the laws of physics? I really don't understand the intentions of some of the people in these threads. "The old benchmarks are still accurate so I don't see what the problem is" and the like are just such random shit to say considering the circumstances.
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That isn't a random comment though, it is factual. The real-world performance hasn't changed since the cards came out and everybody was raving about them. I understand people being annoyed about specs being presented misleadingly but people who were happy with how their card was performing are suddenly slamming it - that I don't get.

I'm perfectly happy with mine. I see no reason to pay £100+ more for minimal real world performance improvements, just to know that 4GB of RAM is free to be used instead of 3,5GB. I understand, as a consumer, that a card that costs hundreds of pounds less isn't going to perform as well as a higher level card, so this isn't news to me, just as the inability of the 970 to sustain high frame-rates at 1080P+ resolutions shouldn't be news to people, as benchmarks at release said the same thing.

Before this card, I was looking at the 780Ti for nigh on £500 - I'm still over the moon that I am getting similar-ish performance out of such a budget card. That is why I am happy. I am not an Nvidia apologist, just a realist. a 4GB card is still not going to be future-proof, the way things are going, so I will wait it out with my 'gimped' 970 until higher VRAM cards emerge that offer more long term security, and just enjoy what it offers, which has been spectacular thus far.
 
holygeesus said:
That isn't a random comment though, it is factual. The real-world performance hasn't changed since the cards came out and everybody was raving about them. I understand people being annoyed about specs being presented misleadingly but people who were happy with how their card was performing are suddenly slamming it - that I don't get.
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Because there haven't been many games to push the 4GB vram. As games in the very, very near future push 4GB and beyond, the card is going to start showing it's age. Which is a "Duh, no shit" realization, but people are upset because the card is going to start showing that age sooner than it was thought. 4GB to 3.5GB is a decent deficiency. And that it is because Nvidia lied and misled consumers about the technical specifications. I don't understand how some people are having a difficult time relating to other 970 owners who are in that line of thinking.

Being happy because the card is "good enough" is fine, but it gives zero credence to Nvidia for purposely being shady about the tech specs to sell cards.
 
holygeesus said:
That isn't a random comment though, it is factual. The real-world performance hasn't changed since the cards came out and everybody was raving about them. I understand people being annoyed about specs being presented misleadingly but people who were happy with how their card was performing are suddenly slamming it - that I don't get.

I'm perfectly happy with mine. I see no reason to pay £100+ more for minimal real world performance improvements, just to know that 4GB of RAM is free to be used instead of 3,5GB. I understand, as a consumer, that a card that costs hundreds of pounds less isn't going to perform as well as a higher level card, so this isn't news to me, just as the inability of the 970 to sustain high frame-rates at 1080P+ resolutions shouldn't be news to people, as benchmarks at release said the same thing.

Before this card, I was looking at the 780Ti for nigh on £500 - I'm still over the moon that I am getting similar-ish performance out of such a budget card. That is why I am happy. I am not an Nvidia apologist, just a realist. a 4GB card is still not going to be future-proof, the way things are going, so I will wait it out with my 'gimped' 970 until higher VRAM cards emerge that offer more long term security, and just enjoy what it offers, which has been spectacular thus far.
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Nobody is disputing the validity of previous benchmarks. The people who are pissed are those who expected the 970 to hold consistent performance between 3.5GB and 4GB, which simply isn't the case as recent frametime experiments have shown. Sure, "future-proof" is a dirty phrase, but you can't blame people for buying a card with the expectation that all the RAM was connected equally, especially considering Nvidia flat-out lied about the finer specs (which, I can tell you right now, is going to be Nvidia's undoing should a class action arise).
 
wazoo said:
Gsync will be amazing when it will not cost a arm to buy a ready-screen to enjoy.
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You're right but as a new feature it is expected to be pricey until there is some competition or Nvidia figures a way to make it cheaper. As an early adopter of Gsync I do not regret it one bit.
 
No sign of Nvidia updating their own website yet either,

93vBTAK.jpg


So essentially, they're still mis-advertising it even after all of this has come out and they admitted they've ballsed up.
 
SpotAnime said:
Well, my 970 is on its way back to Amazon. Sent via UPS this morning. Anyone else in the U.S. successful in getting a return authorized outside of their return window?
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I contacted Newegg to see if I can get a refund on my MSI 970 as I'm considering now just forking over the extra $200 to jump on the 980. They took my info, I just need to email the rep my serial, UPC, etc. when I get home and she will have the help desk contact me in 3-7 days.

I'm not sure that even a 290X would be worth it at this point, even though I have a Kraken G10 on the MSI which would work on the 290X. I started noticing tons of stuttering last week when I bought a 4K TV and I tried to run Mordor even with my settings a bit dialed down @ 4K.

970's are great cards, just think the 3.5GB is gonna be an issue in a years time and what about those with Skyrim that probably have a ton of mods loaded, they have to be hitting that ceiling. We should of had cards out by now in 6GB and 8GB flavors considering higher texture counts, etc. in the future upcoming games.
 
Lagamorph said:
No sign of Nvidia updating their own website yet either,

93vBTAK.jpg


So essentially, they're still mis-advertising it even after all of this has come out and they admitted they've ballsed up.
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It does still technically have 4GB available. Just not all of it useable the way most gamers would want. I doubt they're going to include an addendum on the specific 0.5GB operating with a different bandwidth.
 
Seanspeed said:
It does still technically have 4GB available. Just not all of it useable the way most gamers would want. I doubt they're going to include an addendum on the specific 0.5GB operating with a different bandwidth.
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They're still advertising that the bandwidth is consistent across the entire 4GB though, which we now know isn't the case.
 
I am puzzled by how effectively losing 13% of the advertised ram for a GPU is no big deal to some. 500MB out of 16GB might be less of an issue (it still would be from an ethical standpoint) but not 512MB out of 4GB.
 
It is a big deal, but unfortunately there's not really any alternative but to keep it unless you're willing to fork out an additional £200 for the 980.
 
wowzors said:
It didn't say they aren't accepting returns did it(I may have missed it reading)?
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Newegg set up an FAQ entry specifically to address the issue, the info in which is nothing more than a regurgitation of what Nvidia has said. You do the math. ;)
 
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