PSA: I factory reset my quest 2, now it’s useless. Apparently this is an ongoing, known issue.
It was working fine for the year that I’ve owned it except just recently I couldn’t get it to connect to my computer. All I wanted to do was dabble with modding bonelab and import a gordon freeman avatar, so I spent HOURS troubleshooting. Finally tried a factory reset from the phone app menu, no dice. Troubleshooted for hours more. Tried a factory reset from the headset boot menu, whoops. Now I can’t get past the phone pairing part of the setup. Googled it, there’s lots of people with the same issue, tried every single thing I could find to try, nothing has worked. Customer support refers to it as their ‘general issue’ It would seem it’s a known issue that they’re working on resolving, but holy shit I’ve spent at least 10 hours trying to troubleshoot this thing, what a nightmare.
In short, don’t factory reset your quest 2. It could become totally useless until this issue is hopefully resolved.