PlayStation Plus Thread: Plus What? PLUS EVERYTHING!
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StealthGoblin
Banned
Suzzopher said:
Have you actually lost access to them? You are in the same country as me, so you could be our guinea pig (sadly). My sub hasn't ran out yet.
I'm going to contact one of the EU blog chaps.
You shouldn't lose DLC either way, because there's no DRM on it. It appears Sony only recently realised this, which explains this rather hilarious backpedal on the EU Blog:
"Hey guys, remember we said you'd get DLC every month? Well, we just realised you can still use it without paying us, so, you won't get it every month anymore and, uhhhh.... We never meant DLC at all!"
"Hey guys, remember we said you'd get DLC every month? Well, we just realised you can still use it without paying us, so, you won't get it every month anymore and, uhhhh.... We never meant DLC at all!"
Zaraki_Kenpachi
Member
For those in the US, do you feel your plus subscription has been worth it? I'm considering it but haven't followed all the free games/discounts to see if they're actually worthwhile or not.
SolidusDave
Member
Suzzopher said:
yeah that would be great. Make sure your sub ended (e.g. try to start one of the free PS+ games, it will link you to the Store instead. Well and you loose your Plus icon of course).
Basically, at the moment the situation is this:
EU:
- blog PS+ FAQ said you regain access
- I didn't regain access
- customer service /store supervisor said you don't regain access
US:
- blog PS+ FAQ said you regain access
- aj2good4you2 regained access (by clicking the "Buy" button. For each individual item btw?)
- customer service /store supervisor/twitter said you regain access
(just to clarify: if you auto-extend your sub you will keep the stuff anyway as you never actually loose the PS+ status)
jigglywiggly said:
That is pure hyperbole. If you read what he actually said, it makes sense, although it's just poorly explained on his part. When he said "premium add-ons" people thought he meant DLC, which he didn't. Premium add-ons is different from DLC. He was also talking future-tense. No such premium add-on content exists anywhere yet. Sony's stance on keeping DLC hasn't changed at all.
ScrabbleBanshee
Member
December is going to be a good month for NA Plus:
http://blog.us.playstation.com/2010/12/01/coming-to-playstation-plus-our-biggest-publish-yet/
Sam & Max coming for us, finally, hoo-rah.
http://blog.us.playstation.com/2010/12/01/coming-to-playstation-plus-our-biggest-publish-yet/
Sam & Max coming for us, finally, hoo-rah.
aj2good4you2
Member
yea i had to search for each item individually and click buy, also trying to start them up would just bring up a startup error mentioning it was expired. there wasnt any linking back to the store page. should also mention i had auto renew turned off.SolidusDave said:
Suzzopher said:
just freaking let us re-download items from the download list once we re-new the subscriptions. It can't be THAT hard!
If I downloaded a game while I was a PS+ member and accidentally deleted it, I believe you can download it again provided you are still a PS+ member within that subscription period. Same should apply if you expired and renew it down the line.
jvm said:
The PSone games still load on the PSP, but they don't work on the PS3. It tells me they are not registered to me.
None of the games I had downloaded for free no longer appear on the store either, if you search for the games using search(duh) you see the games yet clicking on them tells you "There is no item available at this time":lol
That last part, in particular, sounds broken.Suzzopher said:
As for PS1 games, your experience reminds me of this:
http://www.joystiq.com/2010/08/16/playstation-plus-games-expired/
Edit: Also, are you interested in calling up support and getting some details? Use the stuff we've listed here (in particular the EU PS Blog FAQ that says games should reactivate after renewal) to see where you can get.
StealthGoblin
Banned
Suzzopher said:
So thats in line with that I was told over the phone. I feel bad for you mate.
The ability to resubscribe and regain access to the games I had before was a major selling point for me. They literally do have us by the balls in the UK.
Galvanise_ said:
Yeah I shan't resubscribe after this. It's utterly ridiculous, I was under the impression I could have these games as long as I was a subscriber. So what happens in a year? I lose all that I have if I don't have the funds to resubscribe the second my sub ends? Fuck that.
StealthGoblin
Banned
Suzzopher said:
If I do not resubscribe, I'll lose these games as it stands:
- Street Fighter II HD Remix
- Syphon Filter
- Cuboid
- Abes Exodus
- Five sets of Fallout 3 DLC
I've not done badly for £11.99. I'm by far and away profitable, but all of this shit leaves a bad taste in my mouth.
It's like buying a car and then being told you can't keep the engine once you stop paying.SolidusDave
Member
Suzzopher said:
It wasn't just your impression, they explicitly told us that.
It really makes no sense that SCEE take that stance (while SCEA actually do it correctly, though also kinda "hidden" as you have to click "buy").
Thanks for checking, that means I'm not crazy/stupid :lol
It's not even a technical issue, all those games you downloaded while being a PS+ member are all still marked with a blue PS Store icon and the re-activation works just fine for the US store apparently.
Ok, I have heard back from the Sony person that Sony PR directed me to. Here is as official an answer as we're likely to get:
I'm going to follow up with a thank you, and ask if there is someone at SCEE I could speak to about the situation there.
I'm really sorry for all the SCEE people who've lost games so far. Perhaps we can get something done, if we keep at it.
Please take some notes while you're on the phone with support, have your web browser pages open to the resources in this thread while you're talking to them, and report back with as much detail as you can. Thanks.
This is from a "Senior PSN Specialist", so I'd consider it definitive.
I'm going to follow up with a thank you, and ask if there is someone at SCEE I could speak to about the situation there.
I'm really sorry for all the SCEE people who've lost games so far. Perhaps we can get something done, if we keep at it.
Please take some notes while you're on the phone with support, have your web browser pages open to the resources in this thread while you're talking to them, and report back with as much detail as you can. Thanks.
While not in the US, I did decide to go with US PS Plus rather than the Aussie one (and I'm very glad I did now).Zaraki_Kenpachi said:
I signed up for the 15 month deal at the launch and I'd say I'm just getting my money's worth around this time, which means any future stuff is a bonus. I already bought Sam and Max on PC at launch, but I do look forward to improved graphics (my PC sucks) and trophies on PS3. I've also saved a bit on several purchases of PS1 games and so on that I didn't feel were worth the full price. Shatter is also amazingly awesome, and some of the other free games have been fun too. Qore is a lot better than I thought it would be and adds to the value of Plus for me tremendously.
Yes. You have to have the funds in your wallet or a credit card associated with it, but there is one. I think the option appears in the settings column of the XMB.JWong said:
Right so called the customer support and was told that if you don't have it as an automatic renewal you will lose your free games. But I did only I didn't have money in my wallet so it wasn't able to take it. I explained I renewed as soon as I could. The person I spoke to agreed with me that a reminder should be generated 24 hours prior to this happening and a 24 hour window the other side of the expiry date. My call is being escalated. I used the former employee line too:lol
I have followed up this call with an email to Andrew House too
edit: I also told them they have a few bugs in the system, with regard to previously free content being hidden from the user after expiry.
I have followed up this call with an email to Andrew House too
edit: I also told them they have a few bugs in the system, with regard to previously free content being hidden from the user after expiry.
SolidusDave
Member
I guess that means we can start the shitstorm on SCEE to change it / stick to their own advancements?
IMO this is actually hurting PS+. In their mind it's to keep their subscribers. I'm pretty sure there would be less PAL PS+ users if they've said you would loose your games if you don't auto-renew (which is not failure-proof anyway. e.g. the possibility that your cc isn't currently working when it tries to load the funds automatically etc.).
In contrast, it would motivate people to subscribe again if they know they get their stuff back.
IMO this is actually hurting PS+. In their mind it's to keep their subscribers. I'm pretty sure there would be less PAL PS+ users if they've said you would loose your games if you don't auto-renew (which is not failure-proof anyway. e.g. the possibility that your cc isn't currently working when it tries to load the funds automatically etc.).
In contrast, it would motivate people to subscribe again if they know they get their stuff back.
GraveRobberX
Platinum Trophy: Learned to Shit While Upright Again.
http://blog.us.playstation.com/2010/12/01/coming-to-playstation-plus-our-biggest-publish-yet/
Wait we are getting Fieldrunners Mini again?
The Fuck!?
Sony already recycling games?, it's only been 6 months (July 2010 started PSN+, really June but content rolled out in July)
That's not fair, either give us a new mini, or don't re-up the same shit to fill it in for a slot
So this is how Sony going to treat PSN+ users?
For the yearly users, heh your screwed, to all you late joiners we are offering everything we offered in the beginning, but now you can too join in on the fun, and when you are 6 months in, guess what? we do it all over again...FUCK!
Wait we are getting Fieldrunners Mini again?
The Fuck!?
Sony already recycling games?, it's only been 6 months (July 2010 started PSN+, really June but content rolled out in July)
That's not fair, either give us a new mini, or don't re-up the same shit to fill it in for a slot
So this is how Sony going to treat PSN+ users?
For the yearly users, heh your screwed, to all you late joiners we are offering everything we offered in the beginning, but now you can too join in on the fun, and when you are 6 months in, guess what? we do it all over again...FUCK!
In the same update they are giving you a recently released awesome game that costs $35. Also, what about those that did miss out on this and only joined later? They will surely appreciate it, and it's not like you are losing out for already having it as you still are getting lots of purely new stuff in each update. Why do the people that missed it the first time have to wait longer just to suit you? How long do you want them to wait?GraveRobberX said:
You also take the slippery slope argument that a single repeated game means they are rereleasing everything in future updates? It's one game. I doubt there'll be any more than one repeat per update if we even get that. Calm down and stop being so selfish.
I see where you're coming from, but this argument is pretty weak. Those who've subscribed two or three months after PlayStation+ started will also have their subscription end a couple of months later. It sure is frustration to see that an update includes stuff that was already included in a previous update and I can totally understand why this pisses off people. However, I think it's too early to think that this is how Sony will handle PS+ in the future.Clipper said:
criesofthepast
Member
We were promised a new mini every month. I think people have more than enough right to think its bullshit. PSN+ has been broken promise after broken promise. At least wait till the first year is done before you start recycling games. They just offered Fieldrunners 5 or 6 months ago. How many minis are on PSN? A shitload. No reason to offer it again so soon. Sony has done everything wrong with + in it's first year.Clipper said:
Uh, it's a fortnightly update. You either already got your new Mini of the month that you were promised either in the previous or next fortnight. Why is one year enough to wait between repeats? Given the 12 month subscription is really 15 right now, you'd still get repeats under the same subscription. People will complain no matter what. 6 months is a little annoying, but I don't think it justifies hate and ranting without regard to the other content coming out at the same time.criesofthepast said:
In the same fortnight, they are releasing Sackboy's Prehistoric Moves earlier than its PSN release and an entire season of Sam and Max, which had only 3 of 5 episodes out at the time Fieldrunners was available. They more than makes up for one repeated Mini.
Here is a recent interview in which Susan Panico, senior director for PlayStation Network, talks about PS+: http://www.thealistdaily.com/news/feature-psn-serving-games-media-and-ads/
Important quote:
Important quote:
Agent X
Member
criesofthepast said:
I agree with this. It's understandable that at some point they might offer a repeat download, but I think they should wait until more than a year has passed before doing so. They could have and should have offered a different title instead, one that was not previously available.
Aside from the obvious need to satisfy current customers, Sony also needs to be mindful of consumers' perception of the service. If they continue to repeat games within the span of a year, then the perceived value will be greatly diminished, as people may feel that Sony's taking the cheap way out. Subscribers will let their memberships lapse without the desire to renew (why...to be offered games they've already gotten anyway?), and fence-sitters might decide not to join in the first place if they see other people getting a raw deal.
Let me set aside my feelings as a consumer for a moment.
From Sony's view, I think Fieldrunners is a good idea. They're going to get close to 2 million new owners (est.) in the U.S. during November and December. Those people are likely to see -- and possibly buy -- the PS+ cards that are on shelves right beside the systems and games.
If I were Sony, I'd put a memorable and fun mini, like Fieldrunners, up on PS+ during November and December. What was the other one this month? Vector TD? Also a fun game (if a bit hard, and ... unfortunately ... another TD game, not unlike FR).
If Sony were to entice people with FR and then consumers then buy another mini (like Pac-man CE -- ok, ok, wishful thinking on my part!) and some PS+-discounted content, Sony comes out ahead. As do the publishers.
Putting up some crap mini at this point in the program is bad business. Putting up an adorable, popular mini like FR is better.
From Sony's view, I think Fieldrunners is a good idea. They're going to get close to 2 million new owners (est.) in the U.S. during November and December. Those people are likely to see -- and possibly buy -- the PS+ cards that are on shelves right beside the systems and games.
If I were Sony, I'd put a memorable and fun mini, like Fieldrunners, up on PS+ during November and December. What was the other one this month? Vector TD? Also a fun game (if a bit hard, and ... unfortunately ... another TD game, not unlike FR).
If Sony were to entice people with FR and then consumers then buy another mini (like Pac-man CE -- ok, ok, wishful thinking on my part!) and some PS+-discounted content, Sony comes out ahead. As do the publishers.
Putting up some crap mini at this point in the program is bad business. Putting up an adorable, popular mini like FR is better.
Agent X
Member
jvm said:
Well, you're right...but they have several other great Minis that they could be offering. It's not like the 10 or so Minis that they've offered so far are the only good ones out there. How about Young Thor, Coconut Dodge, Monsters (Probably) Stole My Princess, Stand O' Food, Freekscape, Pinball Dreams, Pinball Fantasies, Sudoku, or Cubixx, just to name a few? There's no shortage of "attractive" content out there that they could use.
Now that's the sort of argument that should be used in situations like this. Calm, rational, not fueled by hate and not ignoring the positive aspects.Agent X said:
The only thing I have to argue against it is that we don't know how extensive this repeat idea is. It could very well be that we get only one repeat game per month (i.e., every two updates) or less, which I doubt many people would really have a problem with except those that are simply looking for something to complain about. If we do get one or more repeats in the next update as well, then it's maybe time to start complaining (unless the repeats are in surplus to the usual new content).
The thing that people should be looking into with PS Plus is whether they got their money's worth once the end of the subscription rolls around. That's happening for me just around now and there's still 9 months of service to go. Sony isn't using this repeat just to save money. They are also saying that newcomers are welcome and they shouldn't be discriminated against just because they didn't sign up in the first month and a half of availability. I'm not greedy enough to demand that Sony keep that extra 1 slot a month for me rather than extending some goodwill to the newcomers.
I was of the understanding that FR had done very well on the Apple App Store, and I don't think any of those others have that kind of name recognition. If for no other reason, I'd go with FR over those others.Agent X said:
That said, Cubixx and Coconut Dodge would be brilliant choices.
Following up on the SCEE PS+ sub-thread within this thread...
I have now reached someone inside SCEE. I will keep you guys apprised of where this goes from here. I consider it at least possible that someone will ask for a PSN ID, real name, contact email address of an affected user at some point during this. If one of the affected SCEE users would like to PM me with that info, I'll keep it handy just in case.
Also, I want to be clear on the details one last time.
I have now reached someone inside SCEE. I will keep you guys apprised of where this goes from here. I consider it at least possible that someone will ask for a PSN ID, real name, contact email address of an affected user at some point during this. If one of the affected SCEE users would like to PM me with that info, I'll keep it handy just in case.
Also, I want to be clear on the details one last time.
- SCEE PS+ subscriber downloads free game while subscription is active.
- That subscriber's subscription lapses (for any time at all).
- Then the subscription is renewed.
- That free game that was previously downloaded won't start.
- Moreover, the game is not listed in the PS Store download list.
- Also, starting the game directs user to store. Edit: Links directly to the game in the store, where game can be bought.
- However, the game cannot be found in the normal browsing means (e.g. Games -> All Games -> alphabetic choice -> list of games ... not sure how it's done on the EU PS Store).
- The game can be found with PS Store search feature, but this results in some store error.
- Net result: Free game is now completely inaccessible to user, even if they want to pay for it. Edit: Unless they have it on their HDD already. Otherwise, out of luck.
- Calling PS Support results in being told that loss of games is expected behavior for PS+ subscription lapse, even after renewal.
GraveRobberX
Platinum Trophy: Learned to Shit While Upright Again.
Clipper said:
You do realize only reason we are getting that $35 was there was no parity between stores.
First US was getting weekly updates, EU monthly. EU users got butthurt, complained, SCEA switched the US store to a bi-weekly occurrence.
EU got better deals down the line, while NA was thrown basic run of the mill stuff.
US users complained why we get $7.99-$9.99 garbage PSN game (ie Mushroom Wars/Zen Pinball), while our counterparts are getting $35 games to play, there should be balance
The reason I'm also upset is the slippery slope can become an issue, if we don't complain, Sony will take it that PSN+ users don't care for repeats...guess what happens next. Being vocal does help, go look @ that blog, look @ the comments, look how many are pissed
You may take the high ground by saying let others people enjoy it, why let them suffer and not get a chance, we had our chance, it's been 6 months, but there's a reason why PSN+ content gets taken down, either join early or at the right time and enjoy the stuff given out or as the saying goes "Snooze, You lose"
If someone want Fieldrunners go buy it, but it was already offered to PSN+ users, we are only 1/2 a year in, and recycling is already taking place
I know this is a what if scenario, but what if Sony releases a PSN game that already was offered, remember we get 1 PSN game a month, lets say that in February they say we are giving Mushroom Wars again for people that missed out, guess what? early adopters will lose a month, and have to wait the next month
If recycling was going to be a part of this service, then they should have a disclaimer stating such thing that there's a chance of some games repeating
The service has no balance between stores, no communication at all or regarding what PSN+ requirements are in fine print, it's been a complete clusterfuck
New users will have an advantage over me, I have enjoyed 6 months worth of content, new PSN+ users who get to enjoy the 6 (9 due to get 3 month bonus) months I have left, and if I don't re-up my sub, they will have 6 months more of content to enjoy
So if the new users get all the old content, what about the old users who will lose their months stuff due to it, not fair
Best thing to do was offer old users a new mini, and the Fieldrunners mini for new customers that missed out or those whose 3 month subs ran out, that would be best
I know it's only a mini, a $2.99-$7.99 game, but I paid for a service and I do deserve to be compensated equally for said service
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