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[keraj37]

Today I installed new update for my A50 with android 10 and after that all buttons are unresponsive - basically I cannot do anything - the only thing that works is logging in into the phone and restarting/turning it off.
I wiped out device to factory defaults but despite fact I lost all my contacts and other useful data, it didn't help to fix the issue - my phone is useless now.

Any one of you having similar problems?
Any ideas how to fix this?

 

[Armorian]

You didn't have contacts and data in google cloud?

 

[keraj37]

No I didn't - but it doesn't matter, I can get it back, but the phone is dead after that update.

 

[OnThePathToWisdom]

Did you root it in any way?

 

[Darkmakaimura]

I'd make a phoney phonester call to tech support asap.

I used to do tech support for SCEA and I had lots of "Firmware Update Broke My Shit" calls and not all of them were people who turned off their PS3 or had a power outage during the update.

Then when you're like, "well it'll be a $149 for a replacement" because they didn't have a receipt of POP or it was past the warranty, all Gehenna would break loose.

 

[ManaByte]

Fine on my S20.

 

[Foamy]

My S10+ is fine.
The latest Chrome update did ruin the browser for my tablet though.

 

[keraj37]

After I flashed like 5 versions of firmware, and trying to root it so I could block what was blocking my phone - I failed on all of this and I bought new phone Motorola One Action 4/128 GB.
But now my A50 after the last hard reset, actually works again without any problem
So I think samsung owes me some money.

I will never buy any android device other than with clean android one (like Motorola One Action)

 

[keraj37]

Well the problem has returned but this time it is fixed (read "hacked"):

If you have Samsung mobile like mine it is good to disable knox packages, and in my case, some spyware from the mobile operator that sold this phone - all you need is to run simple commands using adb app on your computer of choice:

./adb.exe shell  pm disable-user --user 0 com.plus.android.info
./adb.exe shell cmd package uninstall -k com.plus.android.info

./adb.exe shell 'pm list packages' | Select-String -Pattern "mdm"
./adb.exe shell  pm disable-user --user 0 com.knox.vpn.proxyhandler
./adb.exe shell cmd package uninstall -k com.samsung.knox.securefolder

 

[Bladed Thesis]

S10 is fine.