I was interested in this at first and the more I read the more upset I got. Where does he work where he's under this totalitarian regime?
It's retail, that's how it is.
I worked it part-time for extra money a while back, as have friends, and while my boss wasn't as insane I still got yelled at regularly for being tardy. I'm not talking 15-20 minutes, I mean 1-2 minutes. We all got told to show up early, we didn't because that was bullshit and we told them that. Or working the closing shift, after managing to finish literally everything that needed to be done, staying an extra 15 minutes doing jack shit because management or corporate said so. Then there's arguing about hours every week, they never cared if you had class or another job they'd still put you on to work hours you couldn't possibly make. On top of all that the dress code and rules were only enforced if you weren't buddy-buddy with management because god-forbid you wear shoes that don't make your feet bleed.
Working retail is literally the worst thing in the world. It's easy as all holy hell, but they pile on things that aren't your job, pay you shit, treat you like crap, and then you have to get shit on by customers and take it with a smile. I saw a cashier get yelled at by a customer for following store policy (had she done what the customer wanted she would have been fired instantly), then get yelled at by her boss for pissing off the customer by following the rules.
These are horrible jobs that no one should have to work to make a living. These are the kind of jobs that students and retirees should be working for extra spending money. I'd never suggest it to anyone though. I could never even imagine doing a job like this full-time. I lasted six months of part-time, while working another job, before I quit. I couldn't take the constant blows to my pride day in and day out, it wasn't even my primary job and I still felt trapped, like I'd never escape it.
So none of what this guy writes surprises me. It's standard shit and it's disgusting the way people are allowed to treat employees.