Overall I like the controller and at its launch I felt it was the best.
But since then I've gone back to DualShock 4, the current Xbox controller, and now switch 2 pro controller and they all have their pros and cons
I found I prefer the handles of DualShock 4 ans the switch 2 pro controller more, and the ergonomics of the Xbox controller more. I like the dual sense though. It's up there and a top tier controller for sure. I like the d pad vs prior PlayStation d pads, texture on the sticks and the haptics