In terms of conversation animations, it's not hyperbole at all. There's something flat out wrong with default male Ryder - he doesn't look right at all, he's constantly got weird expressions on his face or his eyes are moving oddly. How the hell they turned a model that good looking into the peculiar shaped face in game is beyond me.
Also, there's enough comparison videos out there right now to see it's not exaggeration - NPCs in conversation scenes move and look a lot more natural than in ME3. Their heads and eyes move for one thing.
When you're playing it, it seems fine to me and feels like Mass Effect. I'm 38 hours in and loving it, the world they've created is great and I am enjoying myself more than I did in Horizon for sure, even though that game is amazing (put 45 hours in on that).
I get that the animations of the characters can pull some fans out of the adventure, but I guess I'm lucky in that it doesn't affect me: graphics are meh for me, it's all about my overarching feel for the game, and Andromeda is delivering that through it's storytelling.
After coming off my 10th full trilogy run just prior to this, I can say with full confidence that I personally like the 'overarching' story of this better than ME2's and ME3's (not ME1's, that's miles ahead of all of them), the moment to moment storytelling I prefer to ME3's (ME2 was king here and it feels about the same as ME1) and the environmental storytelling is best here - ambient chatter about things, little awesome touches and details plus the subtle yet very noticeable homages to the trilogy spilled throughout....Andromeda does this best (with ME3 being the worst, that game felt extremely rushed in that regard, ME1 was very sparse and ME2 was pretty good for this).
I'm constantly seeing critic and fan's scathing opinions of the game, and thinking "
are you playing the same game as me?" - makes me one sad Volus, even though I know it shouldn't.
Should Bioware release the MP as F2P?
No.
It's a major drawcard for game sales as it adds value, and us,
as fans, want this game to sell
well: unless you don't want ME to continue as a SP franchise.