Games like The Last of Us prove you wrong. Don't confuse half assed or poor attempts at narrative and character building in games, with the medium itself being bad for story telling. Quite the contrary, games are an exceptional medium for storytelling, as the interactivity and longer running times offer far more leeway in developing such relationships and stories, and the impact they have on the gamer.
I disagree but it's your opinion.
Games can tell a good story, I don't believe the Order is a game which uses it's gameplay to tell a story (asides from the interactive cutscene bits or whatever), but that's why games use cutscenes, cause films are great are selling something to the viewer without the viewer fucking it up.
I don't think there are rules to this though, it's fun to play a manly mustache dude and kill werewolves, and then watch a cutscene of why he's killing said werewolf. Maybe the cinematic isn't really part of the game, but who cares, it's serving it's purpose.
I'm not saying that game can't tell a good story; obviously they can. The Last of Us told a great story. So did Max Payne, and Red Dead Redemption, and GTA V, and so many other games. What I'm saying is that if you just want to tell a story there are many better mediums, like books and TV series. In those formats you never need to allocate any time so something that doesn't further the story. The Last of Us had a great story, and it would have been told significantly better had it been a TV series. Video games almost always limit you to one, or very few points of view and you constantly need to make room for gameplay/player interaction, regardless of whether or not the story asks for it.
Think of it this way: when was The Last of Us' story at it's best? When did it really tug on your heart strings and make you ponder the human condition? Was it when you shot down grunt #56 with a shotgun? Was it when you crafted your shiny new scope? Probably not. I feel very confident in saying that we all agree that the answer is "during the cutscenes", i.e when it was a movie. The story in this video game was at it's best when it was no longer a video game.
I understand that you disagree, and I would love to be proven wrong(I don't mean that sarcastically). How exactly does The Last of Us prove me wrong? In what way did that story benefit from being a game?