Windows 10 Troubleshooting Thread

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Had my second soft crash of the day. Windows becomes unresponsive. Not even task manager will come up.

See a lot of events for nvlddmkm, so I'm guessing it's a nvidia problem?
 
I think the activation is held using an MS account. If you didn't use one, I think your only choice is to reinstall 8 and upgrade again. If you want to use a local account, use the Reset function in settings for a clean install.

I upgraded a laptop to Windows 10 with a local account and formatted\clean installed it without entering a key. I made a new local account and it activated again as soon as I connected to the internet, I think it's tied to the hardware ID.
 
Had my second soft crash of the day. Windows becomes unresponsive. Not even task manager will come up.

See a lot of events for nvlddmkm, so I'm guessing it's a nvidia problem?

Sounds like it. The latest NVidia driver was only available through Windows Update for some reason, so grab that if you haven't.

I upgraded a laptop to Windows 10 on a local account and formatted\clean installed it without entering a key. I made a new local account and it activated again as soon as I connected to the internet, I think it's tied to the hardware ID.

It's stored on MS's servers and tied to the hardware that's for sure, it's just that activation bit which hasn't been clear. Seems to be hit and miss with local accounts.
 
Is there any way to schedule updates to occur at certain times? I don't mind updates but I want them to occur between 1-5 AM, not whenever it wants to. I know it's possible to schedule the restart but I want to schedule the actual download in the first place.
 
Is there any way to schedule updates to occur at certain times? I don't mind updates but I want them to occur between 1-5 AM, not whenever it wants to.

It seems to check when the PC isn't being used, or at least attempts to. You have zero control over updates now.
 
Yeah, from what I've seen, tablet mode looks a lot more suited to those laptops with touchscreens rather than pure tablets.

Yeah it's really annoying. It's like my tablet is no longer a tablet. But I bought a tablet instead of a laptop for a reason. These new interface changes make no sense. Now it takes longer to do what used to be easy and sensible in a tablet interface.

Onenote is the worst but other apps have gotten worse as well. They got rid of the Onedrive app which makes using Onedrive in tablet mode a huge pain. I think they really took a step back here. I thought Windows 10 was going to optimize their whole Surface stuff but instead its made it worse for Surface owners.
 
Anyone experienced this? Did a clean install of Windows 10 Pro and tried to install Steam and the login screen looks like this.

pNygyQN.jpg


I have redownloaded the software and tried again but I get the same results. I make sure that I select English each time (even selecting another language and then selecting English again to make sure it is selected since it defaults to English). I don't really want to chance entering my login information on something like this.
 
my itunes wont recognise my ipod :(

it keeps saying the folder can not be found, and the usb sounds keeps freaking out saying its in and then out again
 
Anyone experienced this? Did a clean install of Windows 10 Pro and tried to install Steam and the login screen looks like this.

pNygyQN.jpg


I have redownloaded the software and tried again but I get the same results. I make sure that I select English each time (even selecting another language and then selecting English again to make sure it is selected since it defaults to English). I don't really want to chance entering my login information on something like this.

It's likely you're just missing whatever font it uses so it defaulted to a different one. Not sure what the default is, think it might be Tahoma? I'd redownload it if you can find it.

Oh. I didn't think this through very well.

When it's my turn to upgrade from W8, can I put it on its own partition for dual booting?

You can upgrade from that disc/USB stick you just made right now, but not sure about dual booting. You Win 8 activation could be revoked at some point, but it's supposed to be a month so we don't know if it will or not.
 
It's likely you're just missing whatever font it uses so it defaulted to a different one. Not sure what the default is, think it might be Tahoma? I'd redownload it if you can find it.

Just checked and I have Tahoma installed. Any way to find out exactly what font it uses?
 
Anyone experienced this? Did a clean install of Windows 10 Pro and tried to install Steam and the login screen looks like this.

pNygyQN.jpg


I have redownloaded the software and tried again but I get the same results. I make sure that I select English each time (even selecting another language and then selecting English again to make sure it is selected since it defaults to English). I don't really want to chance entering my login information on something like this.
That is English, but it's a strange font. Look through your fonts folder and find out which one it is.

You might also want to contact Steam.
 
It seems to check when the PC isn't being used, or at least attempts to. You have zero control over updates now.

Incorrect. You can still schedule the time that it does the update. Go into Advanced Options of Update and you can change it from Automatic to "Notify to schedule restart". You can choose a day/time within like 7 or 8 days from the update being made available.
 
It's likely you're just missing whatever font it uses so it defaulted to a different one. Not sure what the default is, think it might be Tahoma? I'd redownload it if you can find it.



You can upgrade from that disc/USB stick you just made right now, but not sure about dual booting. You Win 8 activation could be revoked at some point, but it's supposed to be a month so we don't know if it will or not.


I need Windows 8 on my PC for the time being, so it's dual boot or nothing for me right now.

Liking it on my laptop though
 
Incorrect. You can still schedule the time that it does the update. Go into Advanced Options of Update and you can change it from Automatic to "Notify to schedule restart". You can choose a day/time within like 7 or 8 days from the update being made available.

That still downloads them as it normally does though, it just won't restart until that time.
 
Hi, sorry to bother everyone. I have a problem that's a bit hard for me to put in to words, so please bear with me.

So, like a lot of people i have an SSD for the OS and main programs, and a HDD for my games, videos, etc etc.
I finally found my user folder (called personal folder in win 10) and there was a bunch of dupes for everything, except for the "my games" folder which strangely there's only one ( the C drive, ) but in the properties there's no change location option. and when i go to check the "my games" folder in my D drive there also is no option to change the location for.

What do i do, because i don't want games using that folder on my SSD, is there any way to force the option back in to the folder. ?

Thanks, and sorry for the meandering post.
 
Is a black screen during install normal? Hit 30% and then pc reboot. It turned back on and the screen is just black

I just finished installing it and it went to a black screen with no mouse cursor or anything. I can't tell that it restarted. Any fixes?

Edit: Just restarted and it says "Restoring your previous version of Windows".

^
I have exactly the same issue as the above two posters. Stalls on black screen after 30% ish. NO mouse cursor or anything. First time I left it like that for around three to fours. Hard rest, W7 restored. Tried again and same thing happened. Only left it for an hour that time and went to bed.

For those who have been following W10 closely, is this a common issue (three Gaf users hit by it across one page suggests it isn't a one-off incident at least)? Any known causes or remedies? For those who have or have had the problem yourself, how's it going now?
 
^
I have exactly the same issue as the above two posters. Stalls on black screen after 30% ish. NO mouse cursor or anything. First time I left it like that for around three to fours. Hard rest, W7 restored. Tried again and same thing happened. Only left it for an hour that time and went to bed.

For those who have been following W10 closely, is this a common issue (three Gaf users hit by it across one page suggests it isn't a one-off incident at least)? Any known causes or remedies? For those who have or have had the problem yourself, how's it going now?

I've read that turn your PC off hard repeatedly when you get to that screen. After 3 times, you should get the option to get in recovery mode and boot in safe mode to finish the setup.

Out of curiosity, have you got an Alienware X51? Seems to be the most affected by this problem. Couple of Asus motherboards too.
 
So as far as I know, the Windows 10 update just completely killed my computer.

My Husband installed the update about a day or two ago, and everything was working fine until earlier yesterday evening. The PC was fine when we left and went out to eat, and when we got back and I tried to wake my PC up from the monitor sleep mode, the screen was black and the monitor wouldn't detect anything.
I rebooted the PC several times, and every time after showing the HP logo on startup it would just freeze. After a few reboots I finally got a blue screen that had several troubleshooting and restore options on it. We didn't know what else to do so we tried "resetting the PC" to get rid of all installed Apps- didn't work. Kept freezing on restart- so then we tried to do a full system wipe back to factory settings. Didn't work- and now when I get that blue screen again after several restart attempts I get a error code "0xc000000f" and it says that my PC couldn't be started and that I need to do an install from a disk or something like that.

Are you flipping serious? Does anyone know what the problem is, and if Windows 10 killed my PC? Our PC was a pre-built from Best Buy that came pre-installed with Windows 8 and so we don't have the original software disks or anything like that.
Am I serious just shit out of luck and screwed over just because we decided to upgrade to Windows 10? This is so infuriating... Anything I can do?
 
only issues I had so far are basically some dell drivers did not upgrade with the new OS move. Not sure what the reason behind it is.

guess wait til the transition happens with the driver update?
 
Does it work though? As in can you use it in Word? (Or Paint if you don't have Word).

Not sure you can find out, I'll poke around, but I've just used Google to try and find out.

EDIT: Try this https://support.steampowered.com/kb_article.php?ref=1974-YFKL-4947

I was just coming back to say that I was able to install Metro for Steam which uses its own font so I am good to go but I saw your post and figured I would see if that would work as well and it did so thanks. :)
 
I've read that turn your PC off hard repeatedly when you get to that screen. After 3 times, you should get the option to get in recovery mode and boot in safe mode to finish the setup.

Out of curiosity, have you got an Alienware X51? Seems to be the most affected by this problem. Couple of Asus motherboards too.
Running an Asus Sabertooth Z77. Trying the upgrade again now for the third time, it seems like it's blackscreening again after hitting 30% (finishes the 'copying files' stage) then I saw it was at 6% progress for the second stage, installing drivers. Black screen and it's been there for nearly for ten minutes now. Will give it half an hour to an hour to make sure the stall is this 'permanent' one again. Kinda sad. Certainly deflated.
 
I really hate how OneDrive is now all syncing up folders and automatically downloading files to all your devices that sync to it. Kind of defeat the purpose of a cloud backup since I backed up those files on there precisely so I don't have these files on my hard drive. I have a couple of large files that I backed up to OneDrive. on my computer. Afterward, my Windows tablet, which is sync'ed to OneDrive, is freaking out because it is running out of space due to it trying to download those large files into its puny hard drive. Like, what the hell did you do to your cloud drive, Microsoft !? I un-synced the OneDrive on my tablet in the end. Totally stupid thing they did.
 
I really hate how OneDrive is now all syncing up folders and automatically downloading files to all your devices that sync to it. Kind of defeat the purpose of a cloud backup since I backed up those files on there precisely so I don't have these files on my hard drive. I have a couple of large files that I backed up to OneDrive. on my computer. Afterward, my Windows tablet, which is sync'ed to OneDrive, is freaking out because it is running out of space due to it trying to download those large files into its puny hard drive. Like, what the hell did you do to your cloud drive, Microsoft !? I un-synced the OneDrive on my tablet in the end. Totally stupid thing they did.

As a workaround you can pick which folders you want to sync, and leave the others in the cloud.

Go down to the system tray, right click the OneDrive icon (it's a little cloud), and then pick settings.

A property page will come up, pick the choose folders tab.
 
So i did the reset thing after upgrading to win10 because i have so many unwanted files and bloat, i thought it would be better if i just completely get rid of everything. With personals backed up of course. And ohhh boy, now my pc is on an endless restart cycle saying "INACCESSIBLE_BOOT_DEVICE"

this being the only computer i have in the house, i now have no access to anything. :(

I also tired installing the ISO files on a flash drive, before i did the restart, but it just crashes and wouldnt copy to my BRAND NEW flash drive (formatted to FAT32). Thats the main reason i did the reset. Now i gotta wait in the morning, message my friends if i can borrow their pcs to download an iso into my flash drive. -.-
 
As a workaround you can pick which folders you want to sync, and leave the others in the cloud.

Go down to the system tray, right click the OneDrive icon (it's a little cloud), and then pick settings.

A property page will come up, pick the choose folders tab.

Yeah I did that. Guess I need to create a special folder, for example, that will only be use for say, the tablet and it'll not contain big files. I was so pissed off for like an hour because of this whole OneDrive sync feature, haha.
 
My father installed Windows 10 through USB as a clean install, without doing an upgrade beforehand. This means he did not convert his w7 license (OEM I think) to a w10 license. He is now being prompted for a license key and he's stuck. Is there any way to recover his W7, or upgrade the license or whatever?
 
My father installed Windows 10 through USB as a clean install, without doing an upgrade beforehand. This means he did not convert his w7 license (OEM I think) to a w10 license. He is now being prompted for a license key and he's stuck. Is there any way to recover his W7, or upgrade the license or whatever?

Skip the license key page. Finish Windows 10 installation. In the system setting, there should be an option to recover back to Windows 7. At least, such option exists for Windows 8.1. They keep the old Windows folder in the C Drive under "Windows.old" and the recovery option should just recover back to that folder.
 
So as far as I know, the Windows 10 update just completely killed my computer.

My Husband installed the update about a day or two ago, and everything was working fine until earlier yesterday evening. The PC was fine when we left and went out to eat, and when we got back and I tried to wake my PC up from the monitor sleep mode, the screen was black and the monitor wouldn't detect anything.
I rebooted the PC several times, and every time after showing the HP logo on startup it would just freeze. After a few reboots I finally got a blue screen that had several troubleshooting and restore options on it. We didn't know what else to do so we tried "resetting the PC" to get rid of all installed Apps- didn't work. Kept freezing on restart- so then we tried to do a full system wipe back to factory settings. Didn't work- and now when I get that blue screen again after several restart attempts I get a error code "0xc000000f" and it says that my PC couldn't be started and that I need to do an install from a disk or something like that.

Are you flipping serious? Does anyone know what the problem is, and if Windows 10 killed my PC? Our PC was a pre-built from Best Buy that came pre-installed with Windows 8 and so we don't have the original software disks or anything like that.
Am I serious just shit out of luck and screwed over just because we decided to upgrade to Windows 10? This is so infuriating... Anything I can do?
Have you tried booting from a self burned windows 10 disc?
 
My father installed Windows 10 through USB as a clean install, without doing an upgrade beforehand. This means he did not convert his w7 license (OEM I think) to a w10 license. He is now being prompted for a license key and he's stuck. Is there any way to recover his W7, or upgrade the license or whatever?

Not on a clean install, gotta reinstall Win 7 from scratch.
 
Have you tried booting from a self burned windows 10 disc?

No- all we did was accept and install the update when windows alerted us that it was ready.
XP I wish I had known I should have burned an install disk- because now I can't use my computer. It's pretty much bricked.
Is there not much I can do at this point aside from buying a Windows disk to do a re-install?
 
Further evidence of the downgrade of tablet mode, you can no longer adjust the brightness slider from the slide out mwnu. Instead it only goes up by 25 percent until it goes to zero and starts again. If you want the slider you have to go to the settings menu. This makes no sense for Surface owners using tablet mode. Like why?
 
thought I post this since I was having this problem, so I don't know if this solution was posted or not but I`ll posted it anyway just incase it wasn't posted before. okay so since I`d installed windows 10 I been having this problem were I could not saved my pictures to my pictures folder,every time I would try to I would get the message saying "you do not have permission to save in this location contact the administrator to obtain permission".
so I literally scold the internet to see if anyone was having the same problem and some were,some offer solutions witch I tried but none of them work eventually, I came across a forum that offer a solution that did worked, so what I had to do was the following first, I had to right click on the start menu, then I selected cmdprompt (admin), once I was in prompt I typed in netplwiz, it then bought up user accounts, what you then have to do is right click on your user name (if you have an outlook account it will be your email address), then all you have to do is change your account group from local to administrator.
Once I did that all of my pic saving problems (at least at the time of this post) seem to have disappear.so if your having a similar problem like I was then try what I did, also here's the link to the original source were I got this solution from http://forums.digitalspy.co.uk/showthread.php?p=79134226#post79134226
 
Finally managed to install it. More specifically, I've upgraded my Dreamspark copy of Windows 7 on my Mac. Now I'd like to enlarge the Windows partition, so I have to reinstall it. I assume I will have to enter my W7 product key during installation, right? I've heard something about a separate W10 key generated when upgrading, so I'm not quite sure. Googling right now.

edit: Apparently, if the original Windows copy is legit, it registers some kind of hardware identifier online when upgrading. When (re)installing Windows 10, it will connect to MS' servers and activate the copy without having to enter a key.
 
Alright, Search just died on me.

Trying to rebuild the index database, but so far no difference.
I type something in the search bar, the five little dots starts moving at the top of the search box (indicating that it is searching I guess) but no results. Nothing shows up.

I can still search in the file explorer though.
Rebooted the computah about 5 times and no difference.
 
Quick question, how do I change the time shown bottom right of the task bar to display the time and date.
I can see where you can change the format of both within the Clock/Language/Region section of Control Panel but there does not see to be an option to modify what is shows on the task bar. If I right click on the time and choose the Adjust time/date section, can not see an option in there either.
If I hover the cursor over the clock it will then display what I have changed but I want it to show time and date constantly.
I've looked on the Microsoft Windows 10 help pages and searched online with no luck.

Any help would be grateful.
 
Finally managed to install it. More specifically, I've upgraded my Dreamspark copy of Windows 7 on my Mac. Now I'd like to enlarge the Windows partition, so I have to reinstall it. I assume I will have to enter my W7 product key during installation, right? I've heard something about a separate W10 key generated when upgrading, so I'm not quite sure. Googling right now.

edit: Apparently, if the original Windows copy is legit, it registers some kind of hardware identifier online when upgrading. When (re)installing Windows 10, it will connect to MS' servers and activate the copy without having to enter a key.

This hardware identifier did jack shit for me. Doing a fully clean install did not work and I had to reinstall W7 Sp1 only to be able to do the upgrade again.
 
if anyone of you are desperate you can disable the windows update system/service(requires you to disable Windows Defender as well)
Paste this into a text file and rename it to disable-update.reg (maybe you will have to go to windows defender and disable it for a short while)


Windows Registry Editor Version 5.00

[HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows Defender] "DisableAntiSpyware"=dword:00000001

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\wuauserv] "Start"=dword:00000004
[HKEY_LOCAL_MACHINE SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Auto Update] "AUOptions"=dword:00000000
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\WindowsUpdate\UX] "IsConvergedUpdateStackEnabled"=dword:00000000
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\WindowsUpdate\UX] "DeferUpgrade"=dword:00000001


to undo, make file called enable-update.reg:


Windows Registry Editor Version 5.00

[HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows Defender] "DisableAntiSpyware"=dword:00000000

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\wuauserv] "Start"=dword:00000001
[HKEY_LOCAL_MACHINE SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Auto Update] "AUOptions"=dword:00000001
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\WindowsUpdate\UX] "IsConvergedUpdateStackEnabled"=dword:00000001
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\WindowsUpdate\UX] "DeferUpgrade"=dword:00000000


The changes will not take effect until you reboot
 
anyone else had abysmal performance of chrome once? Its super fast normaly, but once it alsmost froze. had only one yt tab open at teh time. had to reboot to get it running normal again.
 
Anyone have any experience installing Windows 10 on a Mac with an integrated + discrete GPU setup? I ran the upgrade tool on my Windows 7 boot camp partition and things went pretty smoothly until about the 50% mark when the computer has to reboot for the third time, I saw the Windows logo and after that there was nothing but blackness. I left it like that long enough for the LCD backlight to turn off, which is pretty long, no clue if anything was actually going on in the background, I rebooted my computer a few times but nothing changed, and at this point I suspect the install is busted because the repair tool won't work.
The reason I'm asking about integrated and discrete graphics is because I've heard there might be some kind of driver conflict between the two that's causing this problem on certain Alienware computers, but I've heard nothing about Macs.
 
I can only think of 2 issues I've had so far.

The first being Safely Remove Hardware not really working on external HDDs (I know you don't necessarily have to do this if you turn that indexing setting off, but I do anyways).

The second is my Firefox will sometimes turn into a black screen, usually on Facebook. This may be a GPU driver/Firefox related issue however, but it only happens on W10.
 
Alright, Search just died on me.

Trying to rebuild the index database, but so far no difference.
I type something in the search bar, the five little dots starts moving at the top of the search box (indicating that it is searching I guess) but no results. Nothing shows up.

I can still search in the file explorer though.
Rebooted the computah about 5 times and no difference.

Tried closing the search app in the task manager and restarted Search via the start menu, now it works again. Rebooted and it is still working.

Very odd.
 
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