Windows 10 Troubleshooting Thread

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I just upgraded on on PC. Anybody else have really laggy performance on browsers? I also have no audio, but I'm reinstalling all my audio drivers before I start looking for other solutions. But the browser lag is going to get real old. Scrolling has basically turned into a 10fps slideshow.
 
Alright, I give up: how do I make it so Windows doesn't open a picture file every time I save a picture? I don't want Photos or anything else to open.
 
Don't know if anyone can help here, but since yesterday (when the update became available) I've had a couple of issues.

Firstly I can't install the update - it says a restart is required, which I do, and then it says it was unable to install.

Secondly, the PC crashes (either to a black screen or a BSOD, critical_process_died) when left idle for a few minutes (seems fine when in use).

Feels related to the update, but I'm a but stuck.
 
Man, what the fuck? Even though I'm on Windows 10 Pro (which means I can defer updates), the default behavior is that it will restart my computer automatically at the time they deem best. I don't want them ever restarting my computer automatically, that's bullshit. I have tabs open and work that needs to be saved.

So unless I happen to catch the notification that there's an update and I manually defer that update, it's just going to restart automatically. Fuck. This.

l4ulMz9.png
 
GavinGT said:
Man, what the fuck? Even though I'm on Windows 10 Pro (which means I can defer updates), the default behavior is that it will restart my computer automatically at the time they deem best. I don't want them ever restarting my computer automatically, that's bullshit. I have tabs open and work that needs to be saved.

So unless I happen to catch the notification that there's an update and I manually defer that update, it's just going to restart automatically. Fuck. This.

l4ulMz9.png
Click to expand...

All deferring updates means is that you tick a box and you'll get the update 8 months later. you can't do it for individual updates, you're either 8 months behind or up to date.

Even then, if it's a security fix, you'll get it anyway.
 
Hasney said:
All deferring updates means is that you tick a box and you'll get the update 8 months later. you can't do it for individual updates, you're either 8 months behind or up to date.

Even then, if it's a security fix, you'll get it anyway.
Click to expand...

This is specifically labelled as a non-security fix.
 
Upgraded from 8.1 via MediaCreationTool. Got the Nvidia drivers to install after multiple tries. Got a ton of freezes on Desktop and bluescreens during gaming. Reverted back to 8.1., freezes were still there. Used the MediaCreationTool for a CLEAN install of 10. Same issues.
Gave up, redid a clean 8.1. install. Not a single issue after that.

Windows 10, I hardly knew you, see you in 6-12 months.
 
dluu13 said:
Is your computer idle while you are checking? It's a power saving feature to decrease the speed of the cpu while the processor is not under load. (I'm assuming you only checked because you upgraded to the new OS)
Click to expand...

No its under load at the time. I see that it use 1.2ghz of the available 3.
 
I'm in the UK - shouldn't I be able to access Cortana? It says it's not available in my region. All my language, region and speech settings are set to English (UK). It works when I set things to US.

Edit - sorted it. It seemed there was a language update pack that needed downloading. Wasn't really obvious but it's all working now.
 
CrazedProfessional said:
Got Windows 10, no sound, Microsoft replaced my drivers with some shit by VIA Technologies. No Sound. Nvidia HD Audio Drivers have disappeared off the face of the earth. assistance?
Click to expand...

I'm having similar sound problems. Been on Windows 10 a few days now and everything's been pretty smooth EXCEPT for my headphones. No matter what I do I can not get any sound out of my headphones now. I have a Realtek audio chip on my motherboard and from what I've read I'm not alone in having issues, many people have zero headphone sound just like me, and a lot of them can't seem to fix it either no matter what we try.

I've installed Realtek's W10 drivers, no headphone sound. I've let W10 install it's own divers, no headphone sound. I've disabled the front jack, I've turned effects off, I've set audio quality down to low, nada, the headphones won't work. They worked fine on Win7 for a decade, they work fine on my gf's laptop which also has Win10 now, but on my PC with the Realtek audio Win10 just won't output sound to the headphone jack.

I'm at a loss.....
 
I don't know how but I managed to resolve my issue.

New problems!

1) Most of my apps won't work from the app store the window will appear then disappear just as quick with no errors?

2) Xbox streaming doesn't work. I see people get the option to test streaming quality after connecting but that doesn't show up on mine.
 
I would love to use edge full time as I don't really use extensions, but Google inbox and the play music web app currently don't work on edge :(

Play music is especially weird. I don't even get an error, it just sits at a blank page.
 
NIN90 said:
Is there no way to fully shut down? Goes into hibernate when I click "Shut down".
Click to expand...

RoadHazard said:
You need to disable fast startup.
Click to expand...

derExperte said:
No, that's something different.

Go to Control Panel\Hardware and Sound\Power Options\System Settings and there select what you want the power button to do.
Click to expand...

No, because he said clicking "Shut down", not pressing the power button, makes his PC hibernate. Having "fast startup" enabled means that shutting down actually hibernates (so it can then startup faster), which is why I suggested that's probably the reason. To be able to fully shut the PC down and have it cold boot when you turn it on again you need to disable "fast startup".
 
GavinGT said:
Man, what the fuck? Even though I'm on Windows 10 Pro (which means I can defer updates), the default behavior is that it will restart my computer automatically at the time they deem best. I don't want them ever restarting my computer automatically, that's bullshit. I have tabs open and work that needs to be saved.

So unless I happen to catch the notification that there's an update and I manually defer that update, it's just going to restart automatically. Fuck. This.

l4ulMz9.png
Click to expand...
Click the box to schedule a time?....
 
I havent been able to get the store to load since the first day? Anyone else having issues? It just loads and loads

weird..just needed a pc reboot?
 
So i upgraded my PC from Win 8.1 to Win10 yesterday via the media creation.
But i;m getting an error message with activating windows :S
It says the key isn't valid.

I wonder if its because this PC was an upgrade from 7 to 8.1 first.
I went to the activation screen and put in the product key i have for my PC (doesn't work)
Then when i look on the case of my PC, the product key is actually a vista key. I put that in and it doesn't work :(

Is the activation area supposed to accept keys from previous versions of windows?
 
methane47 said:
So i upgraded my PC from Win 8.1 to Win10 yesterday via the media creation.
But i;m getting an error message with activating windows :S
It says the key isn't valid.

I wonder if its because this PC was an upgrade from 7 to 8.1 first.
I went to the activation screen and put in the product key i have for my PC (doesn't work)
Then when i look on the case of my PC, the product key is actually a vista key. I put that in and it doesn't work :(

Is the activation area supposed to accept keys from previous versions of windows?
Click to expand...

Did you actually do the upgrade from within Windows or clean install? If the latter, you have to do the upgrade first. It won't accept previous keys.
 
So my Spro2 has been getting terrible battery life since the upgrade. Like if I don't leave it on charge, it depletes ~50-60% of the charge over a single day without even opening it. When I open the keyboard sometimes it comes on almost instantly which makes me think that it's not "really" going to sleep even though the settings say it will after a couple of minutes.
 
methane47 said:
So i upgraded my PC from Win 8.1 to Win10 yesterday via the media creation.
But i;m getting an error message with activating windows :S
It says the key isn't valid.

I wonder if its because this PC was an upgrade from 7 to 8.1 first.
I went to the activation screen and put in the product key i have for my PC (doesn't work)
Then when i look on the case of my PC, the product key is actually a vista key. I put that in and it doesn't work :(

Is the activation area supposed to accept keys from previous versions of windows?
Click to expand...

No, old keys won't work. The activation should just happen automatically. Took some time for me though. Manually activating never worked (said the key wasn't valid), then a few reboots later it had just activated automatically.
 
So when I load up the Battle.net launcher the little square thing that plays videos says I need flash.

How does flash work with Win10?
 
ThoseDeafMutes said:
So my Spro2 has been getting terrible battery life since the upgrade. Like if I don't leave it on charge, it depletes ~50-60% of the charge over a single day without even opening it. When I open the keyboard sometimes it comes on almost instantly which makes me think that it's not "really" going to sleep even though the settings say it will after a couple of minutes.
Click to expand...

Sleep mode is busted for a lot of people. I know it was for me.
 
Dmax3901 said:
So when I load up the Battle.net launcher the little square thing that plays videos says I need flash.

How does flash work with Win10?
Click to expand...

Haven't run into this yet, but I guess you just install it as always...? W10 behaves no differently from W7 with regards to regular desktop programs, really.
 
My wired keyboard hasn't worked since I installed 10. I've got a backup wireless keyboard that works fine, but it's just not ideal for gaming purposes. I haven't really seen any solutions to this problem from the searches I've done.
 
I upgraded through the reserve this morning, got to the driver screen and it said it had a AMD driver error but continued to finish installing. It finished the installation and it's just sitting at a black screen right now, no cursor or anything, for about 30 mins. This happened when I tried to upgrade through the ISO. Any answers on what to do? I know if I restart It'll take me back to 7.
 
Installed the SR1 and of all the bugs that I had it only fixed Unity 4.6 not working on waking up from sleep, everything else is still the same.
I need the bug where if you have more than 512 entries in the start menu many won't show up fixed, because it fucks up the search as well :/

GavinGT said:
Man, what the fuck? Even though I'm on Windows 10 Pro (which means I can defer updates), the default behavior is that it will restart my computer automatically at the time they deem best. I don't want them ever restarting my computer automatically, that's bullshit. I have tabs open and work that needs to be saved.

So unless I happen to catch the notification that there's an update and I manually defer that update, it's just going to restart automatically. Fuck. This.

l4ulMz9.png
Click to expand...
I noticed that and I have the "Defer updates" option ticked, I'm going to assume it's a bug or something.
 
TheExhaustedWalrus said:
I upgraded through the reserve this morning, got to the driver screen and it said it had a AMD driver error but continued to finish installing. It finished the installation and it's just sitting at a black screen right now, no cursor or anything, for about 30 mins. This happened when I tried to upgrade through the ISO. Any answers on what to do? I know if I restart It'll take me back to 7.
Click to expand...

Czech this

Pro said:
This should only apply to systems running AMD Radeon Graphics. I traced this issue to the drivers after uninstalling secondary monitors, updating to the latest drivers, and then finally running the AMD Driver Cleanup Utility to remove all AMD drivers. With all the drivers removed, startup was quick once again. However, once I installed the 15.7.1 drivers again the startup was back to being slow. Here is the AMD forum that talks about it.

https://community.amd.com/thread/184727

So there is one more piece to the puzzle. Ultra-Low Power State (ULPS) is causing the Black Screen and it needs to be disabled. Here are a couple links to explain how to disable it.

Disable ULPS via Registry - http://www.tomshardware.com/faq/id-1904869/disable-ulps-amd-crossfire-setups.html

Disable ULPS via Tool - http://www.overclock.net/t/1088266/ulps-gui-config-utility-enable-disable

From what I've researched ULPS is not necessary. It is just a power saving feature for when your GPUs are not in use. But nevertheless, hopefully AMD fixes their shit in another driver release soon. And remember by disabling it in the registry it will be permanently disabled even after new driver installations. I also had numerous locations in the registry to change it. I changed it on all of them.
Click to expand...

X05 said:
I noticed that and I have the "Defer updates" option ticked, I'm going to assume it's a bug or something.
Click to expand...

Defer updates will still install security updates regardless.
 
RoadHazard said:
No, because he said clicking "Shut down", not pressing the power button, makes his PC hibernate. Having "fast startup" enabled means that shutting down actually hibernates (so it can then startup faster), which is why I suggested that's probably the reason. To be able to fully shut the PC down and have it cold boot when you turn it on again you need to disable "fast startup".
Click to expand...

I'm having the same issue. My computer won't shut down. It will just reboot. I disabled fast start up and it will try to shut down and give an error message and reboot. Then when I come back in to the desktop, fast start up is enabled again. I can't find a fix anywhere on google.
 
Captiosus said:
Judging by his previous posts, no.



I didn't catch that when he first responded to my original response. It would appear he did a clean install by installing OVER his existing Win 8.1 partition instead of upgrading. All he can do now is manually reinstall Windows 8.1 or run an OEM factory reset (assuming he has that option) to get back to first-boot Windows 8.1, get all the Windows Updates for 8.1, then do the Win 10 upgrade.
Click to expand...

Yeah sorry I wasn't completely clear. I need to reinstall windows 8.1 manually. Then again, my laptop had Windows 7 initially before I upgraded to 8.1.
 
revolverjgw said:
Sounds like a plan, thanks

Will performance for the VHD OS be the same?
Click to expand...

I used Boot-to-VHD to install Win10 builds 10074, 10162 and just recently RTM/10240.

I have been using Boot-to-VHD for the last few years, with Win7, Win8, Win 8.1 and Windows Server 2012 and 2012 R2. So I have some prior experience to compare it with native experience.

With Boot-to-VHD, the only aspect that is "virtual" is the disk. Everything else (CPU, Graphics, Memory, Network) is native/direct to hardware. Microsoft says to expect a 5% decrease in disk performance. Which is difficult to notice in actual usage.

Here is my recent experience: I just installed the latest Windows 10 release as a Boot-to-VHD. It boots up faster than the native Win8.1 OS on the same laptop. During actual usage, I cannot tell any difference (Note: my laptop is beefy: Core I7 quad core, 24GB RAM)


Also, you will want to make the following change when you are finished:
http://www.askvg.com/how-to-disable...s-vista-and-7-style-boot-loader-in-windows-8/

The legacy bootloader is significantly faster.
 
On Windows 7 I was able to drag a fullscreen window (say Firefox or any other browser) from one monitor to the other in one swift motion. In Windows 10 I can't. The window just gets stuck at the side of the monitor and I have to let go and move the mouse to the other monitor and drag it over.

untitledlokym.png
Click to expand...

When I have the top option disabled, I can drag windows from one monitor to the other, but I can't drag a fullscreen'd window.

Is there any way to make it behave just like Windows 7?
 
Hasney said:
Defer updates will still install security updates regardless.
Click to expand...
I don't think the SR1 was actually flagged as a security update.

And even if it were, forcing a reboot as the default option does not look like a good idea at all.
 
One weird thing I have with the photo app is that sometimes 2 instances open when I double-click on an image in explorer; the image, and the app in the collection view.
 
Figure I would ask here - but if I have upgraded from a Windows 7/Windows 8 retail key, is that key still valid for a different computer? Or is that key basically only valid for Windows 10 on the computer I upgraded from?
 
firehawk12 said:
Figure I would ask here - but if I have upgraded from a Windows 7/Windows 8 retail key, is that key still valid for a different computer? Or is that key basically only valid for Windows 10 on the computer I upgraded from?
Click to expand...

When you use an upgrade version of Windows, you need to have a valid licence for a previous, eligible version of Windows. That licence is not freed up for use on another computer after the upgrade.
 
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