Windows 10 Troubleshooting Thread

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Words can not describe how glad I am I don't have to deal with Windows 8 anymore. No problems on W10 so far, looks very smooth.
 
So it seems like it installed correctly.

But there is an overscan/underscan(?) issue I don't know how to fix.

I have my desktop connected to my lcd tv through hdmi and I can't see the borders, like the time or taskbar.

Anyone know how to correct that?

Thanks in advance.

AMD drivers right? Go into Catalyst control center (Windows should have installed it) and look in the My Flatscreen Displays or whatever and remove the overscan compensation. I HATE that AMD sets this by default, and it's insanely overgenerous (15% underscan). Most people using a TV for their monitor probably have overscan off and most overscan is under 5%...15% is insane.
 
Ah, so that's the reset that folks were talking about. I got the option to rollback within a month. Is that the folder windows.old I'm seeing? If I'm pretty satisfied with Windows 10 and don't want to do a rollback, can I deleted the windows.old folder? It is eating a lot of space (24GB).

Don't delete it manually, you'll run into locked files and other issues. Use the disk cleanup then click on "clean system files". The previous Windows files will show up as an option in the clean process.
 
AFAIK, you don't want to end your Insider if you didn't install it as an upgrade on an existing Genuine version of Windows.

If I did a clean install of the tech preview but I have a genuine license for Win8, is there anyway to activate my free install, or do I have to uninstall 10, reinstall 8.1, and then upgrade to 10?
 
For anyone else getting the error that Windows cannot activate, I just got off the phone with Microsoft. (After being on hold for over an hour, but I had nothing better to do.)

Supposedly, they're aware of the issue. They said it should fix itself sometime in the near future.

Plus, the woman told me "Thank you for calling Microsoft, God Bless" which...was...ya. Guess they need the Holy Ghost to get this stuff fixed now.

That's good, thanks for the update.

I'm very happy with W10 and everything is working great... except the activation. :P

So once that's done I'll be content.


EDIT: Just clicked Activate and it finally worked.

I was a Win8.1 Pro updated with Media Creation Tool for those panicking and in similar situation.
 
For anyone else getting the error that Windows cannot activate, I just got off the phone with Microsoft. (After being on hold for over an hour, but I had nothing better to do.)

Supposedly, they're aware of the issue. They said it should fix itself sometime in the near future.

Plus, the woman told me "Thank you for calling Microsoft, God Bless" which...was...ya. Guess they need the Holy Ghost to get this stuff fixed now.

dude, thank you for calling Microsoft, God Bless ;)
 
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Tonight baby...
 
My desktop:
1. DVD install media failed to prepare, resolved with this.
2. Failed to upgrade after preparing and rebooting with
0xC1900101-0x20017
The installation failed in the SAFE_OS phase with an error during BOOT operation

Lately my desktop has been taking 30 seconds after hitting desktop to populate items in My PC, nothing in event viewer has been obvious as to the cause. Lately as in the last week.

Now I have it downloading from Windows update and a bunch of drivers showed up under optional - perhaps it's trying to fix itself.

Laptop:
Downloaded and still preparing because laptop chipsets are slow.
 
Is there any way to get the action center to show up on the left side of the screen? I prefer having the task bar to the left (a vertical task bar is a much smarter use of the space on a widescreen monitor IMO), but it looks and feels stupid when the action center shows up on the opposite side of the screen when I click its icon.


Amazingly W10 installed the 353.62 driver completely automatically for me. In fact, it did this with all drivers I needed, without ever bothering me or anything failing. Everything just worked. Magic.

For anyone else getting the error that Windows cannot activate, I just got off the phone with Microsoft. (After being on hold for over an hour, but I had nothing better to do.)

Supposedly, they're aware of the issue. They said it should fix itself sometime in the near future.

Plus, the woman told me "Thank you for calling Microsoft, God Bless" which...was...ya. Guess they need the Holy Ghost to get this stuff fixed now.

Awesome, hope this means the issues I'm having are just this and nothing I caused by upgrading before my upgrade was "ready". Jebus bless you.
 
AMD drivers right? Go into Catalyst control center (Windows should have installed it) and look in the My Flatscreen Displays or whatever and remove the overscan compensation. I HATE that AMD sets this by default, and it's insanely overgenerous (15% underscan). Most people using a TV for their monitor probably have overscan off and most overscan is under 5%...15% is insane.
Yes! Thanks! This worked! :D
 
As I understand, Win 10 Home User can't deactivate automatic updates, Pro user can postpone them for 8 months and enterprise user are the only ones who can deactivate them.

Errr we are talking about app updates through the app store here not OS/Driver updates'. If that's indeed the case the that's dumb as fuck.
 
i still don't get why the default wallpapers have such nasty compression artifacts ...

It's better than with Win 8, but still, ...
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Also, the fact that i get aliasing on the freaking Windows logo on a 1080p screen is also kind of off-putting
O9TZWuy.png
 
Hey guys, I have a Windows 8 desktop and a laptop, and I haven't been able to upgrade either of em yet. I tried downloading the force-installer thing, but I get the same "Something Happened, something happened" message on both.

On my desktop, it looks like the folder that downloads everything is at 1.48 GB... and it's been that way since last night. I can't even find the folder on my laptop anymore, but it was almost empty as of last night.

Any suggestions? Both computers have the Win 10 update failed notification in the Windows Update history, and I'm worried that I halted the download when trying to use the installer.

Thanks.
 
I upgraded last night and everything went fairly smooth, only took about an hour. My sound wasn't working but I just had to reinstall some drivers and that fixed it. Overall, I don't know how I feel about it, I kind of miss Win 8.1 lol. Oh well I guess this will grow on me, the same way Win 8/8.1 did.
 
Someone posted about having high CPU usage earlier and there was a reply with a fix but I can't find the posts now, anyone knows what I'm talking about? ;s
 
Don't delete it manually, you'll run into locked files and other issues. Use the disk cleanup then click on "clean system files". The previous Windows files will show up as an option in the clean process.
Hah! I was thinking it deleting manually might cause some issues. Good thing I haven't done it. Thanks for that.
 
Hah! I was thinking it deleting manually might cause some issues. Good thing I haven't done it. Thanks for that.

If you do a reset (which wipes everything and reinstalls Windows) that stuff gets deleted too. Which might be good or bad (you obviously can't roll back to your previous Windows install after doing this), but yeah. My laptop feels sooo much better after the reset. All that old bloat gone, nothing unnecessary running. Bliss.

It's pretty cool that this feature lets every laptop owner get rid of all that OEM bloat and get a completely clean Windows install. And I didn't even have any driver issues, everything just got installed automatically and seems to be working perfectly.
 
Hmm.

Left for work this morning, all 3 monitors were working as one big display via NVIDIA Surround. Turned that off when I got home, Windows refuses to pick up the right and left monitors as being detected or usable...despite saying they are "working properly" in the task manager?

Suggestions?

:/
 
This is pretty fucking terrible so far...

Downloaded the update, tried to install it only to get a Windows Update error, so now I get to REDOWNLOAD the entire update? Fucking hell Microsoft, get your shit together.
 
Still not sure when and how I'm going to install it. Time for a clean install? Maybe, but it's always a hassle to keep track of all files.

Also, my old desktop running Windows 7 is still standing here even though I don't use it anymore. I'll probably try upgrading that one, too.
Then I still have a Windows 8 license that I'm not currently using. If I upgraded that to Windows 10 in a VM, I'd lose the activation if I changed the hardware, right?
 
Hey guys I was wondering if someone could help me because I'm completely confused here. My Microsoft Edge browser seems to have disappeared and the only way to run it is through searching something on Cortana. Even then it doesn't appear on my taskbar. I would be grateful if anyone could help me out here, thanks!
 
Anybody know how to get Cortana to open a folder using voice? Or search for a file?

I don't know if you can actually get it to open a file or folder, but to find something it should just be something like "find a file called..." Or you can be more general and say something like "find Word documents from last month". Of course, you can just type that as well.
 
Sorry if this has been asked already, but is there any way to move or hide the search bar at the bottom?

Yeah. Right click on the task bar and there's an option for 'Search' that lets you select between Hidden, icon and search bar. It's pointless as you can just hit the windows key.
 
Hi, I'm currently running the Win 10 upgrade from Win 7, it's at 9% on a black screen with the progress number inside a big circle.


So, how can I get Win 10 on my SSD after this install finishes in about 2 hours

Once its installed you could try making a a usb recovery drive.

Control Panel - Recovery - Create A Recovery Drive - Tick back up system files.

Then boot from that and reinstall.
 
So, I was thinking about upgrading to Windows 10, but I didn't click the reserve button and now its gone. Will I still have the opportunity to upgrade, and if so, how? Also, on my Windows 8.1 installation I have made some registry changes (mouse related, removing mouse acceleration completely). Will these changes carry over to Windows 10 if I do the upgrade?
 
Hey guys I was wondering if someone could help me because I'm completely confused here. My Microsoft Edge browser seems to have disappeared and the only way to run it is through searching something on Cortana. Even then it doesn't appear on my taskbar. I would be grateful if anyone could help me out here, thanks!

Once you've run it through Cortana, can't you just right click the icon and pin it to the task bar?

Edit: OK, it doesn't show on the task bar when it's running? That's weird.

You could try opening up task manager, find the application running, right click and 'show file location' then create a shortcut.
 
Hey guys, I have a Windows 8 desktop and a laptop, and I haven't been able to upgrade either of em yet. I tried downloading the force-installer thing, but I get the same "Something Happened, something happened" message on both.

Any suggestions? Both computers have the Win 10 update failed notification in the Windows Update history, and I'm worried that I halted the download when trying to use the installer.

Thanks.

You could try - https://www.microsoft.com/en-us/software-download/windows10

And doing an upgrade using that.
 
So I have a black boot up screen after the bios flash when my computer turns on now after the Windows 10 upgrade. Any ideas? I believe it's a graphics card update it must have done. How can I boot to safe mode, my computer is essentially unusable right now?
 
Quick OS nitpicks that have come up with my first few hours of use.
- "Most Used" applications are useful, but not as useful as just being able to pin the applications you want in the order you want to the left of the start menu. This was available in preview builds. Why was it removed?
- Being able to make the app section on the right-hand side bigger is good, but not as useful as being able to make it smaller. This is kinda inexplicable. You can get rid of it if you unpin every single app, but then you have no control over what's appearing on your Start Menu
- You can turn Cortana off, but when you do you still get nagged to Try Cortana on the search screen.
- Even if you turn Cortana off, the Cortana process is still running and using RAM. Is this the non-Cortana search?
- Clicking on "All Apps" disables search, inexplicably. So if you click start and type "Calc", you get a search screen with Calculator... but if you click start, and then click all apps, and then type "Calc", you get... absolutely nothing.
- Which built-in apps you can uninstall and which you can't do not seem very consistent or coherent; also whether uninstalling is just removing an icon or actually removing stuff is not clear.
- How the hell do I remove OneDrive? I'm already not using it.
- The classic / modern control panel split is just as bonkers. You can only install/uninstall Windows features through the classic control panel.
- Default font for Command Prompt is no good, changed that.
- It's weird that search settings are a tab in search, rather than an item in the Settings menu. This is a problem iOS has as well. Consistency is important.
- Icons on the taskbar seem slightly too small.
- You can't remove folders from All Apps easily.
- The search box is not available if, like me, you put your taskbar on top.
- I have no idea what's going on with Skype. I had Desktop Skype (7.6 or whatever version) installed. When I upgrade, I get an upsell for Metro skype and can't actually launch regular Skype.
 
I got a pop-up asking how my experience was with upgrading to Windows 10.
I click it...and it says "Trial expired, buy it from the store."

So I'm like, okay you want my input my Microsoft? Fix your damn software first so I can actually give you my damn input.
 
Wasn't watching, but now it's restoring my previous version of windows.

GG then.

I would wager it did the second Step of the 3 at the bottom and encountered an error of some sort
 
Is there any way to change the background screen for the login screen? I know you can change the lock screen (or the pre-login screen if you will), but you appear to be stuck with the ugly default Windows 10-wallpaper that really clashes with the rest of my theme. Is it really so, or have I missed a setting for it somewhere?
 
I had problems with my Nvidia display drivers not installing correctly at all, like a lot of other people have been experiencing. I tried everything and was stuck so I rolled back to 7 to see if that would solve the issues and it did, things are fine on Win 7.

And I thought it wouldn't be a problem to try 10 again to see if the driver issues were solved, but I guess not! I probably have to get onto a usb or disk and go that route. But fuck that, didn't feel like the upgrade is wholly worth the headache from the time I spent with it this morning.

I ran their tool to hide the Nvidia drivers update, used DDU to uninstall mine, installed a new one from Nvidia. Haven't had an issue since. Did this on 3 PCs.
 
One thing that is bugging the hell out of me, and I hope I can find a setting to fix is opening programs by hitting the window key and typing the program name doesn't seem to work.

It'll work on some programs when you type out the full name, but others like the calculator will just search the internet and my pc, instead of opening the damn calculator.
 
Oh wow. Even my Java update software says "This program could not launch because it's trial period expired."

What in the ever living hell?
 
Win 10 upgrade installed and working great for more than an hour. Really happy with everything.

I ran disk cleanup (with system files option enabled) and cleaned everything, cleared out 25 gigs of data since I am certain I won't want to rollback. However I am still left with a "C:\$Windows.~WS" folder. Anyone know if this can be safely deleted?
 
One thing that is bugging the hell out of me, and I hope I can find a setting to fix is opening programs by hitting the window key and typing the program name doesn't seem to work.

I had the same problem, when I installed an app and pressed start and typed the name it wouldn't find it, apparently this was a bug, if you run windows update and restart that should fix it.
 
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