Good morning, everyone! We understand that quite a few people still have not received their vouchers for their upgrade to ‪#‎Skullgirls‬ Encore.
First, some clarification: the vouchers being sent out are for the US PSN version only. We'll have news on the EU PSN version, the JP PSN version, and the 360 version soon. The US PSN version was the first to make it through the approval process.
Second, we sincerely apologize for the delay in receiving the vouchers. We are trying to get word from Sony on the status of the messages. There are several thousands of them that are being sent out, and we don't know how long it's supposed to take for all of them to reach their destination. We are told that this is only the second time Sony has ever done anything like this.
Lastly, because Sony is sending the vouchers out, we unfortunately don't have a way to check on the status of individual vouchers, and have no way to speed up the distribution process. A number of us at the office still haven't receive ours either.
If we receive any word from Sony regarding the situation, we'll post about it here on our page and on our twitter account: @Skullgirls
For those wondering, we would have loved to submit a patch update instead, but since we switched publishers, it wasn't possible to do so with the way PSN is set up.
We are sorry for any frustration or inconvenience caused.