Well, I'm not sure how you guys are getting so lucky with Amazon.
Received my 970 on April 28th. Chat with one representative: there's nothing they can do, I can return the item, etc. Eventually, he offers to contact the Marketing and Promotional team so they can send out a new code after now saying that this is an option, suddenly. I say go for it, as that would be totally ideal.
Marketing and Promotion e-mail: there's nothing they can do, I can return the item, etc. They won't send the new promotional code. So I call in. I'm transferred and speak to an actual representative.
Representative: there's nothing they can do, I can return the item, etc.
They won't budge. I know I'm not at all entitled to this promotion and I totally understand the circumstances, but considering how Newegg seems to be knocking these out without any hoops to jump through...
It sucks doubly because this is my first time ever ordering components from Amazon. I've always been a Newegg buyer when it came to parts. If Amazon's customer service isn't going to be as good as Newegg's seems to be, I'm honestly considering returning this to Amazon and buying from Newegg just in case something goes wrong with the card and I have to get in touch with customer service again.
Again, I know I'm not entitled to this and I don't expect to be. I'm just a little salty about the discrepancy in customer service support.