Windows 10 Troubleshooting Thread

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Alright, so I think I'm screwed.

(Everything is genuine)

I downloaded the insider program on two computers, my laptop and PC.

My laptop went through the builds from Jan on the Fast ring, while my PC was only updated to 10240 RTM from an earlier build. It did so successfully.

However, I didn't update my laptop from 10122 because of error code 0x80246017. I thought that maybe a future build would fix it.

Now it won't update to 10240. Worse still, I refreshed my PC some time back and the original Windows installation + earlier builds are gone.

To make matters even worse, the ISO for 10130 is gone because MS doesn't want anymore insiders.

So I'm stuck on 10122 until the build expires. I tried some registry tampering that was suggested on MS's website to no avail.

What do I do?
 
Alright, so I think I'm screwed.

(Everything is genuine)

I downloaded the insider program on two computers, my laptop and PC.

My laptop went through the builds from Jan on the Fast ring, while my PC was only updated to 10240 RTM from an earlier build. It did so successfully.

However, I didn't update my laptop from 10122 because of error code 0x80246017. I thought that maybe a future build would fix it.

Now it won't update to 10240. Worse still, I refreshed my PC some time back and the original Windows installation + earlier builds are gone.

To make matters even worse, the ISO for 10130 is gone because MS doesn't want anymore insiders.

So I'm stuck on 10122 until the build expires. I tried some registry tampering that was suggested on MS's website to no avail.

What do I do?

Local account or MS account to log in?
 
So my motherboard died last week on one of my two Windows 8 PCs and it's going to take a couple weeks to RMA. So that computer won't be bootable until after the 29th. I'll still be able to sign it up then, right?
 
So my motherboard died last week on one of my two Windows 8 PCs and it's going to take a couple weeks to RMA. So that computer won't be bootable until after the 29th. I'll still be able to sign it up then, right?

Yep.

You can get the free upgrade until July 2016.
 
I'm ready to say goodbye to Windows 8.1. It's been fun and I've used Start8 since the very beginning. I signed up to be notified when I can upgrade.

It's been real, it's been fun, but it hasn't been real fun (without a tool).

I remember installing Windows 8 and being horrified that the awful UI wasn't optional, I've been using Classic Shell ever since. Windows 10 looks like a happy medium.
 
guys I just installed the insider preview from dreamspark (10074) how do I get other builds? Windows update is saying there are no updates.
 
Tried everything but still not getting the upgrade notification on my home desktop.
Will I still be able to upgrade when Win 10 releases ? : \
 
Tried everything but still not getting the upgrade notification on my home desktop.
Will I still be able to upgrade when Win 10 releases ? : \

I'd probably get the ISO and just see if it goes through without asking for a key. If you're not reserved, I can't see you getting the download on the day.
 
Given how hand wavy Microsoft has been with driver signing policy, or at least communication of such, I'm not sure I want to update on day 1. If stuff like GPU or audio drivers stop working that would suck.

There's concerns that software drivers are going to take several times longer because each binary has to be uploaded and signed at Microsoft.
 
nvm found the fix on reddit and it's downloading a new build now :)

SO what's the sitch here exactly? if I were to do a reset on this build when it installs will I need a new activation key from the windows it updated from?
 
And you don't even need to "format", you can just do a PC Reset from within PC Settings.

Wipes and restores the OS from scratch, but no need to boot from media to install literally from a formatted disk.
 
And you don't even need to "format", you can just do a PC Reset from within PC Settings.

Wipes and restores the OS from scratch, but no need to boot from media to install literally from a formatted disk.

Have you guys found performance on this to be comparable to a clean install?
On both SSD and HDD?
 
Have you guys found performance on this to be comparable to a clean install?
On both SSD and HDD?

I've noticed it be much snappier than 8.1 was on my SSD equipped desktop and that was just an upgrade. Was on my HDD laptop too, but that was a clean install.
 
And you don't even need to "format", you can just do a PC Reset from within PC Settings.

Wipes and restores the OS from scratch, but no need to boot from media to install literally from a formatted disk.

If I do the pc reset on 10240, will my windows still be activated come the 29th? or will a pc reset wipe my genuine 8.1 key.
 
New SSD installed. But my CD Drive died for its survival because I'm too fucking lazy to grab another SATA Power cable.

God I'm really excited to finally use W10 on my desktop. The great backup external HDD transfer race begins!

Maybe this is a myth, but I've always been told that copying over multiple large batches onto the same hard drive was both slower and harmful to the new hdd. You would benefit more from copying over everything in one batch.

Not sure if that's true
 
Maybe this is a myth, but I've always been told that copying over multiple large batches onto the same hard drive was both slower and harmful to the new hdd. You would benefit more from copying over everything in one batch.

Not sure if that's true

It's more about fragmenting files during the copy process.
HDD's are also prone to drive head seeking during multiple concurrent copies, slowing the process down considerably.

I haven't read/tested if Windows 10 queues file transfers now, but SSD's shouldn't have the performance hit that old drives did.

If he's backing up to a 5tb external(for example), unless Windows handles this right (which it might), it's taking longer than necessary.

It's effectively identical

Thanks for the reply.

I know some drive controllers start to lose performance over time due to bad drive management, and a real format can be helpful for some of them.
I know with TRIM support since 7, it's supposed to clean a lot of that up, but there's the occasional outlier case.
 
Windows has had the ability to format and reinstall without the need for external media since 8 in order to provide a "factory reset" option for tablets like on iOS and Android.
 
I work for Microsoft. On Windows.


When a build is sent to OEMs, there are a billion other things that happen too.

OEMs regularly get drops of new updates that they then integrate on their devices before shipping them to customers. Sure, some ship exactly the build they are given, but not for very long, because of late-breaking bugs which often come up.

People who upgrade on July 29th will also get the latest updates as a part of the upgrade process. This means they will never for a second run 10240 in its original form - by the time they land in Windows 10 they already have the fixes.

Sure, some people upgrading won't get updates until after landing in 10240, but it's not really recommended.

Anecdotes are not data here. You may have a fantastic experience, but there are literally hundreds of bug fixes - some extremely major - which have been checked-in since the 10240 Insiders got was built. It's highly likely that some bug you personally didn't encounter could negatively affect countless other people.

For example, do you like losing wi-fi every time your Surface Pro 3 exits sleep until you reboot? I don't. And I wouldn't want my wife, or my mom, or dad, to deal with that problem. What about blue screens due to third party drivers which aren't ready yet but will be ready soon? Printers suddenly not working? Start menu and notification center not working?

Luckily these and many others like them were fixed in the updates that customers will all get if they wait to upgrade until July 29th.


If you're willing to try 10240 anyway, go for it! But if you make a recommendation to others to do the same as "perfectly fine" - against Microsoft's own recommendations - you're being pretty irresponsible. Especially since you're essentially advocating that people download ISOs of a product not intended for them via unverified and unofficial sources.
I'm right there with you man. :)
 
I work for Microsoft. On Windows.


When a build is sent to OEMs, there are a billion other things that happen too.

OEMs regularly get drops of new updates that they then integrate on their devices before shipping them to customers. Sure, some ship exactly the build they are given, but not for very long, because of late-breaking bugs which often come up.

People who upgrade on July 29th will also get the latest updates as a part of the upgrade process. This means they will never for a second run 10240 in its original form - by the time they land in Windows 10 they already have the fixes.

Sure, some people upgrading won't get updates until after landing in 10240, but it's not really recommended.

Anecdotes are not data here. You may have a fantastic experience, but there are literally hundreds of bug fixes - some extremely major - which have been checked-in since the 10240 Insiders got was built. It's highly likely that some bug you personally didn't encounter could negatively affect countless other people.

For example, do you like losing wi-fi every time your Surface Pro 3 exits sleep until you reboot? I don't. And I wouldn't want my wife, or my mom, or dad, to deal with that problem. What about blue screens due to third party drivers which aren't ready yet but will be ready soon? Printers suddenly not working? Start menu and notification center not working?

Luckily these and many others like them were fixed in the updates that customers will all get if they wait to upgrade until July 29th.


If you're willing to try 10240 anyway, go for it! But if you make a recommendation to others to do the same as "perfectly fine" - against Microsoft's own recommendations - you're being pretty irresponsible. Especially since you're essentially advocating that people download ISOs of a product not intended for them via unverified and unofficial sources.

You make me really glad I waited.
 
Could you say how much worse?

My experience has been that games have been running great. I didn't even have to reinstall anything.

I didn't reinstall anything or dl new drivers. It's possible I've done something wrong. But I definitely didn't change any in-game settings and driving around in the batmobile is now a complete slideshow where before it was relatively smooth (not 60fps smooth but still).
 
Is there an iso out for the german W10 pro version? I updatet from an old build, but the problem that all my icons are set at 200% after a reboot is still there so I wanna do a clean install.
 
It's more about fragmenting files during the copy process.
HDD's are also prone to drive head seeking during multiple concurrent copies, slowing the process down considerably.

I haven't read/tested if Windows 10 queues file transfers now, but SSD's shouldn't have the performance hit that old drives did.

If he's backing up to a 5tb external(for example), unless Windows handles this right (which it might), it's taking longer than necessary..

Based off what I've seen it tends to be a toss up, honestly. As soon as I get above 100GB+ batches it just tends to... Speed up or slow down at certain files I think? The "Time Remaining" thing is basically meaningless to me at this point. I just took a nap and woke up and everything was done after I think 2 hours.

This external HDD isn't going to last much longer either. But I also have multiple backups of all my important documents and such since I like being safe.

With this whole Windows RTM ISO thing I think I've accepted the fact that this is a bad and fucking crazy thing to do, but fuck it if something goes wrong I'll just reinstall W7. A fresh clean install isn't so bad either way.
 
For example, do you like losing wi-fi every time your Surface Pro 3 exits sleep until you reboot? I don't. And I wouldn't want my wife, or my mom, or dad, to deal with that problem. What about blue screens due to third party drivers which aren't ready yet but will be ready soon? Printers suddenly not working? Start menu and notification center not working?

strange, i'm on 240 on my surface for about a week now, and I put my surface pro 3 to sleep all the time and this hasn't happened to me once.
 
The latest NVidia driver has been a bit unstable for some reason.

If Microsoft is continuing to make lots of changes to the kernel I wouldn't be surprised by this. I wonder at what point they plan to limit changes considering they seem to have this idea of continuous deployment of stable updates every 6-8 weeks and unless you have enterprise edition it's auto deployed via Windows update.

I'm probably going to update to 10 but use ghost to capture snapshots, disable windows update, and use Powershell to update windows.
 
Did you do this recently? I was going to install windows 10 but i can't seem to get the insider page anymore. I am an insider but never installed any preview.

Ye, same day as build 10240 was released. I downloaded the iso from some link on a forum and just went with that. There is no way to access the files from microsoft atm unless you got windows 10 installed, then you can use windows update to upgrade it, or so they say.

I tried "the upgrade way" with a VM-installation but didnt see build 10240 pop up in Windows update so I just went manually.
 
just installed and fully updated :D

Dayum Windows 10 is really nice.
Is it activated? When I upgraded to 10074 (from 8.1) and then used the registry trick to get to 10240 it did not activate my W10. I have this annoying please activate overlay and I can't use any of my W7/8/8.1 keys nor the insider ones.

I hope DreamSpark releases W10 keys day 1 cause that overlay is annoying when using e.g. netflix fullscreen.
 
I'm super excited to get WIn10 on my desktop and Tablet, but i'm not doing any early upgrading. My plan is to do my tablet first, check it out. Then, after I read about how MS is handling licensing, I'll make a bootable USB, swap out my current HD with a SSD, and do a fresh install. I actually have 3 new hard drives just waiting for this, a 256GB SSD for the OS and 2 2TB drives for games/storage. I'm excited to tinker again.
 
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