Windows 10 Troubleshooting Thread

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Suddenly, Explorer decided to crash on displaying most folders.

Yes, most. For example, I can display my "Documents" and "Pictures" libraries, but Explorer will crash on "Downloads" or "Videos".

Any idea what could cause that? Reboot didn't help.
 
Suddenly all of my icons have an "x" next to them. What's that about?

Ptpariv.png
 
Ok i remembered wrong about the location.. but isn't it just this thing?

9ELOmvs.png

No, that's a great feature. I wouldn't be looking to turn that off.

What I'm referring to is sticky corners, as in the following image. The red vertical lines represent brick walls that no mouse can pass through under any circumstances:

EOAmRBU.png


It makes multiscreen use a pain, because you can't simply drag a window from one screen to another along the top. You have to instead make an awkward J-shaped motion with your mouse. There was a similar thing built into Windows 8, but it was easily disabled with a registry fix. Nobody has discovered the fix yet for Windows 10. At least they made sense in Windows 8, considering the concept of "hot corners", where moving your mouse to a corner performs some action. But hot corners are gone in Windows 10.
 
Suddenly, Explorer decided to crash on displaying most folders.

Yes, most. For example, I can display my "Documents" and "Pictures" libraries, but Explorer will crash on "Downloads" or "Videos".

Any idea what could cause that? Reboot didn't help.

I remember having this problem in win 7, it was goddamn annoying. I think it's a corrupt file/thumbnail. It doesn't make sense, but iirc, that's what it was lol.
 
Still unable to install this goddamn thing. Every time I get to the installation part, I get a message saying "modern host setup has stopped working, then it closes out. This is either with the auto update or the download tool. I've done this 5 times now with the same result.
 
So my Chrome looks weird. I think it is the white boarder something? Is this normal?

EDIT: I grabbed a materiel theme and it looks way better.
 
Okay trying to clean install Windows 10 using a USB drive, unfortunately during boot-up it doesn't detect it. My HDD was formatted so right now nothing I can do.

Besides burning it onto disc and then trying to install, what can I do in the meantime?

Edit: No worries, changed the boot priority. Didn't know ASUS allowed going into the BIOS.
 
Okay trying to clean install Windows 10 using a USB drive, unfortunately during boot-up it doesn't detect it. My HDD was formatted so right now nothing I can do.

Besides burning it onto disc and then trying to install, what can I do in the meantime?

Double-check your BIOS settings to make sure it's giving the USB a chance to boot. I had to set mine to legacy mode before it would boot from USB. Damn Lenovo BIOS leaves hardly anything up to the user.
 
Why does itunes keep starting up on startup. I only use it to sync my iphone once in a while, I don't want it to run every time I turn it on. It's not even a startup program. There's the itunes helper which I tried disabling..

d7k9goC.png
 
Why does itunes keep starting up on startup. I only use it to sync my iphone once in a while, I don't want it to run every time I turn it on. It's not even a startup program. There's the itunes helper which I tried disabling..

d7k9goC.png

think you have to disable the services under computer management
 
Why does itunes keep starting up on startup. I only use it to sync my iphone once in a while, I don't want it to run every time I turn it on. It's not even a startup program. There's the itunes helper which I tried disabling..

d7k9goC.png

Like Engell said, it's running as a service. Also, try the Microsoft Snipping Tool for your screenshots. It comes with Windows. You'll like it. Allows you to capture only a single window in an image. Looks much better and is less work.
 
Is it alright to delete the Windows.old folder and the two hidden $Windows.~BT and $Windows.~WS folders? All up they are taking up 25GB on my SSD:

windowsbloat_by_realghostvids-d93u58d.jpg
 
Like Engell said, it's running as a service. Also, try the Microsoft Snipping Tool for your screenshots. It comes with Windows. You'll like it. Allows you to capture only a single window in an image. Looks much better and is less work.

Alternatively, alt+printscreen takes a screenshot of the currently active window. No cropping necessary.
 
Is it alright to delete the Windows.old folder and the two hidden $Windows.~BT and $Windows.~WS folders? All up they are taking up 25GB on my SSD:

windowsbloat_by_realghostvids-d93u58d.jpg

Yeah, it is. If they aren't being removed through the cleaner, use Recovery > Advanced Settings to re-start in advanced start up, enter the troubleshooting menu and use command prompt at boot.

Command to delete is: rd /s /q "C:\Windows.old" (check where yours is).

If you have multiple, they'll probably be Windows.old(1), Windows,old(2), etc.
 
So I turned on my PC today my Chrome had disappeared from the task bar and I couldn't find it in my list of apps. I was using it just yesterday, and indeed during the whole time I was using the insider preview, and never had any issues like this before.

Turns out it's listing itself as TrayItem.{643F5...... as Cortana manages to find it as that when searching for Chrome, and clicking on the result does open Chrome and it works fine but it's missing its task bar icon and won't pin correctly.

4M9jjdC.png


Anyone seen anything like that happening before? On a somewhat related note I do have a bunch of other randomly named "apps" listed under Other in All Apps. Not sure what's happened.

EDIT: Uninstalling and reinstalling it fixed the issue. Odd that it happened in the first place though.
 
This is probably something that can't be fixed, but it seems I no longer have the ability to drag recent files from my taskbar directly to another window. Used this all the time to upload something I was working on as an e-mail attachment. No idea why they'd remove this if they did.
 
So I didn't reserve it, but it seems to have downloaded the update without installing it and taking up about 12GBs in a folder called Windows.~BT. How exactly do I get rid of it since I don't really want Windows 10 right now?
 
Is it possible to clean install from a secondary hard drive

Yes, that's what I've done. Got Win7 and Win10 installed on different hard drives. On my second PC I did it and it added the choice of choosing which OS to load upon boot. However on my main PC I don't get that, although Win 10 installed fine along my existing Win 7 installation, I get no dual boot choice. Instead I have to press F12 when my PC just starts up to choose a boot device and I choose whichever hard drive has the OS I want to boot into otherwise it'll boot into Win10 by default. It's weird and not an issue for me but I don't understand on why one PC it's fine and I can choose the OS and not have to go into the boot menu while on the other I can't and have to bring up the boot menu with F12 to choose. I installed Win10 on both the same way and both had Win 7 installations months ago done the same.
 
Anyone seen anything like that happening before? On a somewhat related note I do have a bunch of other randomly named "apps" listed under Other in All Apps. Not sure what's happened.

EDIT: Uninstalling and reinstalling it fixed the issue. Odd that it happened in the first place though.
It was a bug in the insider builds, yes.
 
One issue I had recently was all of the apps that were pinned to start are completely gone. The Xbox app, store and a few others that I can't think of. Happened after a BSOD, also had the computer say that it couldn't log me into my username only a guest or something like that. Any ideas on a fix?


Edit: all is good. Didn't follow my rule of rebooting first. Thought that I did.
 
Is there any way to reset OneDrive?

After installing Windows it worked fine. I saw the icon in the task bar and I saw the status of the files in the file manager.

... then I changed my account from a Microsoft Account to a local account (for reasons) and later changed it back to a Microsoft Account.

OneDrive doesn't seem to work right now.


Edit: I'm now trying to run the OneDrive 'first use' setup again. We'll see how that works. Since I've backed up my OneDrive files on my NAS, I'll be fine either way.
 
update got to 50% rebooted and now I'm getting the eternal black screen with no cursor. seems I wont be getting windows 10 on this PC. pretty frustrating how borked this update is.
 
Is there any way to reset OneDrive?

After installing Windows it worked fine. I saw the icon in the task bar and I saw the status of the files in the file manager.

... then I changed my account from a Microsoft Account to a local account (for reasons) and later changed it back to a Microsoft Account.

OneDrive doesn't seem to work right now.

Go here in explorer. Pro tip: if your name isn't Gavin, you'll have to change that bit.

C:\Users\Gavin\AppData\Local\Microsoft\OneDrive\Update\OneDriveSetup.exe
 
update got to 50% rebooted and now I'm getting the eternal black screen with no cursor. seems I wont be getting windows 10 on this PC. pretty frustrating how borked this update is.

Just curious, what process are you using to upgrade? Do you have the Get Windows 10 icon?
 
Go here in explorer. Pro tip: if your name isn't Gavin, you'll have to change that bit.

C:\Users\Gavin\AppData\Local\Microsoft\OneDrive\Update\OneDriveSetup.exe

Thanks. Seems to have worked.
Even kept the location without asking me or just placing everything in my user folder (on my small SSD).
 
Ever since I updated I've noticed that gifs in Twitter, mp4s and Vine just do not working when I try to play them Chrome or Edge.

EDIT: The strangest thing happened. I saved a video to watch it on my computer since chrome and edge wouldn't play it, then when I opened the webpage again it played it like it normally would have!
 
I've been on holiday so haven't used my PC for a few weeks. I'm in the insider program, I have the latest insider build on my computer, do I need to do anything now to get to the final version? I can't really find a clear answer through google.
 
Yes I do. I reserved on this machine. I tried cleaning the Download folder and using the admin console .... it did not work like it did on my Windows 8 machine.

You did this?:

http://neogaf.com/forum/showpost.php?p=173455764&postcount=5540

If you are very eager to upgrade, tech savvy users with the above message can modify the following registry key to install immediately.

Warning: Serious problems might occur if you modify the registry incorrectly. Before you modify it, back up the registry for restoration in case problems occur.

1.Locate the registry key: [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\ OSUpgrade]

2.It should exist, but if not, create it.

3.Create a new DWORD (32-bit) Value with Name = "AllowOSUpgrade” (without the quotes), and set the Value = 00000001 (hexadecimal).


Once the registry key is modified, close and reopen the desktop Control Panel, go to Windows Update and check for updates. You should now be able to click the Get Started button to upgrade to Windows 10. Note: Windows 8.1 users must go to the desktop Control Panel, and not the modern Windows Update UI.”
 
I forgot to format my hard drive before doing a clean install (did the upgrade before to have my key updated) and now there are windows.old and windows.old000 folders.

Is it effectively a clean install if I delete those?

(I tried deleting them but it kept bugging me for admin rights for specific files and even though it failed at a couple of them the folders are gone, lol.)


Also, does your desktop background sync via your MS account? Because I still had the same desktop as before the clean install.


Another question as a Lenovo Yoga 2 13 user: I used some Vista Synaptics Touchpad driver to get three finger click, because Lenovo's drivers didn't have that.
Now, even the new Windows 10 one from Lenovo's website doesn't have it, and I can't get the old Vista driver to work on Windows 10. Does anybody have an idea where to install a driver from so I have three finger click back?
 
Is there a real difference between waiting for the Windows 10 update to come by itself and just simply upgrading from the tool?

I tried the tool and it failed during the final installation phase (it downloaded got the updates), so I'm pretty concerned.
 
Is there a real difference between waiting for the Windows 10 update to come by itself and just simply upgrading from the tool?

I tried the tool and it failed during the final installation phase (it downloaded got the updates), so I'm pretty concerned.

I'm just going to keep posting this over and over:

http://neogaf.com/forum/showpost.php?p=173455764&postcount=5540

If you are very eager to upgrade, tech savvy users with the above message can modify the following registry key to install immediately.

Warning: Serious problems might occur if you modify the registry incorrectly. Before you modify it, back up the registry for restoration in case problems occur.

1.Locate the registry key: [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\ OSUpgrade]

2.It should exist, but if not, create it.

3.Create a new DWORD (32-bit) Value with Name = "AllowOSUpgrade” (without the quotes), and set the Value = 00000001 (hexadecimal).


Once the registry key is modified, close and reopen the desktop Control Panel, go to Windows Update and check for updates. You should now be able to click the Get Started button to upgrade to Windows 10. Note: Windows 8.1 users must go to the desktop Control Panel, and not the modern Windows Update UI.”
 
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