11:49 PM PST Abhiram(Amazon): Hello, my name is Abhiram. I'm here to help you today.
11:50 PM PST Sora_N: Hi Abhiram
11:50 PM PST Abhiram: Hello Sora_N.
How are you doing today?
11:50 PM PST Sora_N: I am good
Thank you
11:51 PM PST Sora_N: I made this order but I forgot to add the item when I preordered games yesterday for the Cyber Monday 30% off preorders
Would you be able to apply the discount to this item or add to my Cyber Monday order?
11:52 PM PST Abhiram: I see that the order has been placed on Thursday, November 19, 2015 Sora_N.
11:53 PM PST Sora_N: Yes but this item is sold out now so I cannot reorder it myself
11:55 PM PST Abhiram: Could you please help me with the item Sora_N ?
11:55 PM PST Sora_N: Yes
http://www.amazon.ca/gp/product/B0187TN1UQ/
it is not possible for me to order it
11:57 PM PST Abhiram: I understand Sora_N.
I see that the item is Currently unavailable in the website and we can also can not add the item to the order.
11:57 PM PST Sora_N: Would you be able to apply the discount?
11:58 PM PST Sora_N: to my current order?
11:58 PM PST Abhiram: May i know the discount amount that you are referring for ?
11:58 PM PST Sora_N: my order
Order # XXXXXXXXX1223 meets the criteria (preorder 2 or more games and save 30%)
11:59 PM PST Sora_N: for Cyber Monday deal
but the item already ordered here, i cannot order myself to get 30% off
this order:
Order # XXXXXXXXX
Order Details Invoice
12:01 AM PST Abhiram: In this case i would like to issue the discount for the item : Zelda: Twilight Princess HD + Wolf Link amiibo - Wii U of $21 to you.
12:01 AM PST Sora_N: yes, thank you so much
12:01 AM PST Abhiram: I hope this helps?
12:01 AM PST Sora_N: yes that would be fine
12:02 AM PST Abhiram: I've issued the discount Sora_N.
The new order price is CDN$ 54.88
12:02 AM PST Sora_N: Thank you
12:02 AM PST Abhiram: You're welcome Sora_N.
I meant getting the E3 and CM deals to stack. But seriously, I can never convince Amazon to do anything.
I couldn't get them to combine CM deal, some of my items already shipped. So I'm gonna see if shoving extra games into my CM order will stack the discount lol.
EDIT: I'm gonna try again tomorrow, this is tiring. I got a confused CSR when trying to add other items.