TSA administrator Peter Neffenger said the agency is doing all it can to cut the lengthy wait times at airport security checkpoints after backlash from the public and airlines.
However, he also told Congress Thursday that the TSA is struggling with a 10 percent attrition rate. That means there are nearly 5,000 fewer screening officers on the job today, compared to just a few years ago.
This does not bode well for summer travel.
The numbers are stark.
Between 2. 2 million and 3 million passengers pass through TSA screening daily. But there simply aren't enough TSA officers.
Roughly 117 walk off the job each week and 35 percent within the first year—more than 6,000 officers.
This has led to closed checkpoints and backups stretching one, two and even three hours at airports nationwide.