REP: Also in that the stock is very less and we will not be able to guarantee that the item will be shipped soon. I am sorry that this will be disappointing a gamer.
They would have sent for all the orders as per the first in basis. However as this item is in big demand even stock is not available with different seller. They might have got a huge orders for this item.
ME: I ordered within seconds of the listing going up and it was up for an hour or so, I imagine I must be one of the very earliest orders, so one would imagine it would ship unless Amazon had EXTREMELY constrained stock. Sorry to be difficult, just trying to get some clarity on the situation.
REP: I just wanted to be honest to you. I don't want to disappoint a gamer more by giving a false promise.
ME: The internet suggests that ZERO people have had SNES orders shipped by Amazon US, which seems very strange.
REP: I will check this and give you information. We certainly did not expect this to happen.
ME: Thank you, it seems very strange.
REP: I just now got the information that the offer you saw in August was for digital address and now we are waiting for the items for physical address.
Once the items are available for physical address you will be receiving your order.
ME: I have heard from people who have spoken to Amazon reps that confirmed the order page used was the proper listing for the product. The strange "Nintendo Digital Downloads/Game Trust" label has I believe been used for Nintendo products like the switch in the past. I got the sense the odd labeling of the product was probably to fight automated bots that would try and eat up the stock, hence the unconventional listing. I am not sure I entirely understand this explanation of digital address vs physical address.
SNES mini is a solely physical product, not a digital one.
REP: As per the information I got the stock was available only for the digital orders on August. I am sorry about this. I can understand how disappointing it is when your item which you are waiting for is not in stock.But in this case this will be in stock soon. We are also waiting for the stocks to be filled in our fulfillment center.