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Green Man Gaming Thread: Save some green, man

=/ I tried to cancel my Dark Souls pre-order/pre-purchase thing and that was 4 days ago and they still haven't got back to me.

I asked them 3 days ago what I need to do to recover my account since my password was changed by someone and no reply yet. I had to ask with another email because I obviously couldn't ask with my account that I am locked out of. If someone would just talk to me for 5 minutes, I could provide the account history details and credit card used to pre-order the games that someone is trying to steal.
 
So I've tried countless times to try and purchase Darksiders 2 with a coupon and all attempts have failed. Tried IE,FF,iOS Safari, and Chrome with the PayPal and Credit/Debit Card payment option and all attempts have been declined. Requested a ticket, but they haven't gotten back to me yet. Also, reset my verified with visa account.

Anyone Have any suggestions?

I've had a similar issue with purchases on the site. I've had a ticket open for going on seven days and still haven't heard anything yet. Shame, too, I've never had any issue using the site until now.
 
Just sent another email and got the refund in minutes.
Maybe I sent my other one at a bad time and it got lost under a pile of other things.
Very happy now :)
 
My Dark Souls preorder cancel that I requested last week went through. A part of me kind of wished that it would have been rejected in hopes that the resolution would be unlocked quickly by modders but there really is no knowing at this point. This was probably my most anticipated release this year but I can't justify the cost of the port when I already own the PS3 version. :(
 
The key GMG gave me for Sleeping Dogs is invalid. Sigh. First steam refuses to let me buy it for an unknown reason, now this. Let me play!
 
Has anyone who ordered the boxed PC version of Sleeping Dogs from GMG when it was £19.99 had their orders dispatched? I haven't had a dispatch email yet, considering it comes out tomorrow, it had best dispatch today :/
 
Has anyone who ordered the boxed PC version of Sleeping Dogs from GMG when it was £19.99 had their orders dispatched? I haven't had a dispatch email yet, considering it comes out tomorrow, it had best dispatch today :/

No email yet, but I didn't pay for faster shipping so that might be why.
 
It's a good thing for GMG that they sometimes have great prices on games because I certainly wouldn't be coming back otherwise. I have some kind of payment trouble every time I try to buy something. This time it just straight tells me "there's a problem with your Paypal account." Haven't had trouble using my PayPal account for anything else lately other than the LAST time I tried to buy from GMG.
 
Still no dispatch email from GMG for Sleeping Dogs which is released here tomorrow. Not impressed, especially since they charge extra for fast delivery and I paid it.

Looking at their Facebook page, they hadn't started dispatching orders until today, and some hadn't even been dispatched at the time of the last update a few hours ago.

They used to be great, but I think they've taken on too much too soon with the retail expansion and this Playfire stuff. They're having more and more problems lately, unless I just wasn't aware of them before. Missing keys, keys not getting sent out in time for release, retail games not getting dispatched to arrive for release... not good.
 
Still no refund for Dark Souls, I don't even think my ticket has been assigned to anyone yet. I placed the request on the 10th :/

I received my refund without ever getting anything back from them via e-mail. No official word at all. They took down Dark Souls from my games page and then I had the refund on my CC a couple of days later.

*shrugs*
 
Did anybody get a 20% from the Greed deal? I didn't get one and want to get Sleeping Dogs. I know there have been tons of deals before, but I wasn't convinced till now.
 
Did anybody get a 20% from the Greed deal? I didn't get one and want to get Sleeping Dogs. I know there have been tons of deals before, but I wasn't convinced till now.

Just submit a support ticket. I had the same problem - as in, I didn't even RECEIVE an order invoice and it wasn't in my Keys section on my account - and got a response in five minuets with a voucher code.
 
Still no dispatch email from GMG for Sleeping Dogs which is released here tomorrow. Not impressed, especially since they charge extra for fast delivery and I paid it.

Looking at their Facebook page, they hadn't started dispatching orders until today, and some hadn't even been dispatched at the time of the last update a few hours ago.

They used to be great, but I think they've taken on too much too soon with the retail expansion and this Playfire stuff. They're having more and more problems lately, unless I just wasn't aware of them before. Missing keys, keys not getting sent out in time for release, retail games not getting dispatched to arrive for release... not good.
Not sure I'll buy any retail games from them again, rather disappointed they didn't manage to deliver them for release. Even thehut/Zavvi manage to get games to me on release 99% of the time, and they're shipping from Jersey.
 
PCGMR-GREEN-SUMMR is 20% for a couple more hours i think

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Does it always take forever for their support to reply to you? I sent them an email 8 days ago asking them whether the key they'll send me for Dark Souls will work in New Zealand or not (the game is listed as "NA" edition so I wanted to make sure) and my request is still "Awaiting assignment to a help desk operator."...

I guess you get what you pay for, but the game was half the price I would have payed here so I won't complain...
 
Looking for someone from the US to buy me a premium BF3 code using their current 20% off voucher. Paypal you the cost etc.

Not visible on the Australian version of GMG :(
 
Does it always take forever for their support to reply to you? I sent them an email 8 days ago asking them whether the key they'll send me for Dark Souls will work in New Zealand or not (the game is listed as "NA" edition so I wanted to make sure) and my request is still "Awaiting assignment to a help desk operator."...

I guess you get what you pay for, but the game was half the price I would have payed here so I won't complain...

make a new request. I had one pending for 8 days, then I put a new one in to complain and I got my Dark Souls money back in a matter of hours.
 
GMG still lists Dark Souls as Aug 24 but Steam is now Aug 23 and GMG sells Steam keys.

When will GMG release Dark Souls keys?
 
Hello, I have a question about the 20% discount voucher codes (specifically the current one):
are they usable anytime or just on pre-purchases/pre-orders?
Thanks.
 
I haven't been able to complete an order on GMG for the past 12 hours. I cancelled my Dark Souls a few days ago but I've changed my mind and decided to re-order it. Every time I try I get a connection error. Attempted from both at home and at work.
 
I haven't been able to complete an order on GMG for the past 12 hours. I cancelled my Dark Souls a few days ago but I've changed my mind and decided to re-order it. Every time I try I get a connection error. Attempted from both at home and at work.

LOL. Same here.

If anything, I'll go buy it full price from Steam.
 
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