Sim City is now down, the maintenance message is amazing

Is it actually worth it to fix this stuff though? The rush lasts a week and then it's normal capacity.

It always happens.
 
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Posted?

Digital future + EA = This mess.

WOW!
 
and here I found myself debating a purchase

thanks gaf for informing me about this bollicksed dickcheese of a game
 
Is it actually worth it to fix this stuff though? The rush lasts a week and then it's normal capacity.

It always happens.

Well yeah thats why they don't just build 100 servers for launch day. Because in 2 weeks only 10 of those servers will being used. Still sucks though.
 
Holy shit this is funny, in a very sad way.



Pretty sure everyone waived that right when they agreed to the Origin TOS (although I think that is bullshit and would hope it didn't hold up in court).

Does it say in the TOS, "Origin is a piece of shit, we make no guarantees if it ever works with any games you get through us, otherwise we forward you to Valve."

I could imagine EA's defense to such an action be along those lines. "We're such a shit company and you knew it, but you still bought from us! No soup for you!"
 
I'm just gonna play Sim City 4 and cry that that it isn't a super accurate city simulator that could be made in this day and age.
 
Is it actually worth it to fix this stuff though? The rush lasts a week and then it's normal capacity.

It always happens.

You can easily fill your plot of land in 1 hour and be fresh out of room, so at least that won't be "fixed" anytime soon and probably never.
 
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You have too many servers.
You should remove some to save on maintenance.


Gotta say, GAF called this months ago, as soon as Always-On was announced. Good job, EA.
 
EA's laughable policies were red flags oh... About the time Dragon Age and mass Effect 2 launched.
I experienced them firsthand and they are the last EA games I will ever buy.

Glad to see more people are being exposed to their anti consumer bs. Hope more folks vote with their wallets and stop supporting this kind of garbage.
 
I imagine Gabe sitting back in his chair right now smoking a Cuban cigar with a shit eating grin on his face.

Hey EA. If you're going to take a swing at the king...don't miss
 
Who plays a game at launch anyway??? The game is down, so the only people who try to play the game now are sadists who have nothing better to do than complain about the hard work of the poor people at Maxis. MMOs have downtime all the time (WoW at least once a week and that launched in 2004!!!) and with the powerful social features in SimCity, it holds up to the best of MMOs IMO!!!



MMO is poor choice for argument. It requires servers. Big ones. So that you can play online with thousands. Sim City requires you connect just to play by yourself. Stupid.
 
Valve should be throwing Sim City 4 all over the front of their store page this week.

It would probably be in their best interest not to burn bridges with potential partners.

I remember some sites posting that EA is offering refunds, is that not true? Sucks ass if they really wont refund people for this shit.

Probably poor communication among their customer service.

I'm under the assumption when companies like Valve or Amazon offer refunds, they take the loss. The publisher still gets paid for the sale.
 
Well yeah thats why they don't just build 100 servers for launch day. Because in 2 weeks only 10 of those servers will being used. Still sucks though.
I don't know if they have built any servers for this. Ever since the game has been out I am having trouble logging in or using any of the online features of my Sims 3 games. Are they sharing servers or something; is anyone else having problems logging into Sims 3?

Normally takes a minute to sign in, and the past few days it has taken ~10 minutes just to sign into my account to actually start the game, let alone trying to upload sims for simport.
 
Keep poisoning that well, EA. You'll soon realise you're drinking from it too.
 
Man, it sucks having a long day and just wanting to come home and play a game I just got only to be encountered by these dumb fucking queues for a game I want to play by myself. Jesus christ.
 
99% of the people in this thread are going to get the next EA game, continue to support this shit and complain anyway
 
You mean the one that has already stopped putting their games on Steam?

They still have past games on Steam, and they still publish games on Steam.

Crysis 2 and Sims 3 came to Steam fairly recently.

Don't get the reference, can anyone help me with it?

Its from SimCity 2000.

You have little city managers popping up every once in a while to help you with your city.

One common one is 'you have too many roads, you should remove some to save on maintenance'

That was the last SimCity game I played and I still remember that guy and his pop ups.
 
They still have past games on Steam, and they still publish games on Steam.

Crysis 2 and Sims 3 came to Steam fairly recently.

Crysis 2 is EA Partners (so is Alice: MR), and Sims 3 is too much aimed at the broader market to neglect Steam.
 
You know, I'm not a huge fan of EA but I feel so bad for those customer service people. People getting all angry at them for some policy they have no control over.
Yup. I've actually been told all sorts of nasty shit in my experience over things I had no control over and you have to remain calm and friendly. So yeah, the CS people are pretty much doing their job but at the same time there's no way I can blame anyone out there for being enraged over this. My suggestion is to anyone calling or writing in, if you don't get your demands met for whatever it may be (refund, etc), escalate it. Ask to speak to a supervisor/team leader/OM whatever. Once you've asked the CS for this, more than likely they will have to transfer you. You still may not get anywhere, but at least you'll be talking to someone with a bit more experience and maybe power.
 
They still have past games on Steam, and they still publish games on Steam.

Crysis 2 and Sims 3 came to Steam fairly recently.

Table scraps! No Dead Space 3. No Mass Effect 3. Still no Syndicate. Will never see Battlefield 3. I'd be surprised if it got Plants vs Zombies 2.
 
Its from SimCity 2000.

You have little city managers popping up every once in a while to help you with your city.

One common one is 'you have too many roads, you should remove some to save on maintenance'

That was the last SimCity game I played and I still remember that guy and his pop ups.
I remember him screaming at me when I cut the subway budget, despite my city not having a single subway track.
 
EA's laughable policies were red flags oh... About the time Dragon Age and mass Effect 2 launched.
I experienced them firsthand and they are the last EA games I will ever buy.

Glad to see more people are being exposed to their anti consumer bs. Hope more folks vote with their wallets and stop supporting this kind of garbage.

It goes back to ps2 and xbox era with online support ending for previous season's sports games. The signs have been around about a decade.

99% of the people in this thread are going to get the next EA game, continue to support this shit and complain anyway

Bullshit. I haven't bought an EA game in nearly 4 or maybe 5 years.
 
Can't wait for digital the future
What is your refund policy for PC digital downloads?
Unfortunately, EA does not offer refunds on any products downloaded through Origin. EA reserves the right, however, to offer refunds under exceptional circumstances at its sole discretion.
https://help.ea.com/article/returns-and-cancellations
I don't get how this works. When software becomes downloadable you suddenly don't have the right to have a faulty copy repaired, replaced, refunded or otherwise compensated for because...?
 
I remember some sites posting that EA is offering refunds, is that not true? Sucks ass if they really wont refund people for this shit.

According to the PC Gamer article, Origin's community manager originally said that people could seek refunds if they wished. Of course, if you look at the source thread now, you'll see that the community manager edited his post today to sound much more non-committal.

Original post (still up in Google's cache):
Hey all, after going through this thread (and the many similar ones), let me first of all apologize to each and every one of you; as gamers ourselves, we absolutely appreciate how aggravating it is to sit there and not be able to play. So yes, we are very sorry for the delay, and I just hope that once you have started playing, you can enjoy the game itself its fullest, despite this experience!

Let me address a few more points for you all:

1.) Pre-Loads: We agree, pre-loads are very important, which is why we usually offer them (as we did for all of our last big releases like Crysis 3 and Dead Space 3). This didn't come together for SimCity unfortunately, for which I again apologize.

2.) Communciation: As they have a far larger outreach than the forums, we tend to use our social media channels like facebook.com/origininsider and @OriginInsider (general news) as well as @OriginStatus (outage and maintenance news) to keep you up-to-date on any issues.

3.) Refunds: If you regrettably feel that we left you down, you can of course request a refund for your order at http://help.origin.com/contact-us , though we are currently still in the process of resolving this issue.

If you have any further questions, I will keep a close eye on this thread.

Edited post:
Hey all, after going through this thread (and the many similar ones), let me first of all apologize to each and every one of you; as gamers ourselves, we absolutely appreciate how aggravating it is to sit there and not be able to play. So yes, we are very sorry for the delay, and I just hope that once you have started playing, you can enjoy the game itself its fullest, despite this experience!

Let me address a few more points for you all:

1.) Pre-Loads: We agree, pre-loads are very important, which is why we usually offer them (as we did for all of our last big releases like Crysis 3 and Dead Space 3). This didn't come together for SimCity unfortunately, for which I again apologize.

2.) Communciation: As they have a far larger outreach than the forums, we tend to use our social media channels like facebook.com/origininsider and @OriginInsider (general news) as well as @OriginStatus (outage and maintenance news) to keep you up-to-date on any issues.

3.) Please review our refund policy here: https://help.ea.com/article/returns-and-cancellations

If you have any further questions, I will keep a close eye on this thread.
 
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