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Green Man Gaming Thread: Save some green, man

when i go to buy bioshock infinite, the bundles don't show xcom. Is this normal or have they removed it from the deal?

I bought it 4 hours ago and yes it's normal. XCOM doesn't show in the bundles, but you get the key for it along with all other games on one e-mail.
 
Just got my season pass code. I don't know if it's critical that we activate before the game fully unlocks (for the bonuses) but I've activated it just in case.
 
Fuck, I just checked via VPN and GMG indeed offers a nice cashback with a Bioshock Infinite pre-order. The thing must be incompatible with french laws ? I don't think so but for the sake of moderation let's say it is.

And evidently I read about it when the pre-order pack is seemingly discontinued, every pack is 0$...
I have most of the games offered but I could have seen myself bitting the bullet for Spec-Ops / a steam version of Mafia 2 and 14-15$ deduced from Tomb Raider.

Internet purchases become more and more insulting without the use of VPN, sad.
 
So how exactly do the codes GMG gives out for BioShock Infinite bundles work? When I add my choice to my cart I only see three games (no X-Com). Are these steam keys?
 
So, uh, I've got the extra XCOM, but I already own XCOM. What should I do with it?

So how exactly do the codes GMG gives out for BioShock Infinite bundles work? When I add my choice to my cart I only see three games (no X-Com). Are these steam keys?

Steam keys that show up in your email.
 
So how exactly do the codes GMG gives out for BioShock Infinite bundles work? When I add my choice to my cart I only see three games (no X-Com). Are these steam keys?

Yeah, they're all steam keys. You'll buy the game. You should, should, get an email containing all your keys.

Is the email missing a key? Check under your games on you account to see if the key is there.

Still no key? Email their support.
 
Yeah, had no problems with my order, getting the darkness II as it was the only game I didn't have yet.


The store confirmation page after everything was charged had the codes for the two free games, while the email had those codes as well as the ones for bioshock and the internet game or whatever, so no problems on my end.



...and after I went through this, I then got confirmation of my order with NEWEGG having gone through, where they apparently only charged $49.99 for it new, then I had the $15 less for a pre-order. Blah.
 
Just bought the Bioshock Infinite bundle from GMG about a hour and the Infinite code I received was already in use. Tried to get in contact with their customer support through their sites support request system but I haven't had any contact from them yet. :(

Same here.

Sucks.
 
Is there someone who doesn't have Jamestown who would like Jamestown? I suppose it's kind of unlikely because any shmup lover would have got it hella cheap or for free by now. It's in a HB key with Wizorb, BTR and GSB but I want to give it to someone who longs for Jamestown because I think it's the real star of the show and deserves to be loved.
 
I assume the bundle is dead now that the game is out (it's still there but it leads to nothing)?

Was going to get it when I got home, but I became consumed by Sleeping Dogs.
 
Where is my XCOM key? Do I have to send support a message? Caved and bought Infinite, if it sucks I'm gonna find Sessler give him a stern talking to :<
 
Where is my XCOM key? Do I have to send support a message? Caved and bought Infinite, if it sucks I'm gonna find Sessler give him a stern talking to :<
I didn't get one either, but got everything else fine.

Sent a support ticket
 
I bought it off Amazon at 12:15 AM...hopefully I'll still get the preorder bonuses. Only got an email for the ebook so far.

Edit: Just got the other promo codes. Woo!
 
Is a voucher + Credits back combo possible right now on Bioshock? That's the only deal that would make me buy it right now. North american version.
 
Help! GMG charged me twice for BS:I, and didn't even give me a key for the game >.>

Pending
GREEN MAN GAMING/IAT PAYPAL
-$78.99

Pending
PAYPAL *GREEN MAN G / POS PRE-AUTH
-$59.99


The season pass key popped up in my acount, along with the two free games, but no XCOM nor BS:I key =\
 
I wonder if they'll do something to make up for this mistake. I certainly am wishing I had gone for cash back instead of credit now.
 
I dug around the site for a support ticket submission thing, but only found a search bar thing. Thanks for the link man!
This is funny because I had the same problem and ended up having to type 'support ticket' into the search just to find the link to the form
 
So it's been three days since I submitted my first support ticket.

I've been jerked around by the support staff, told it's Steam's fault, made to contact seem, asked to open another ticket, forwarded to the PlayFire forums, forced to make a PlayFire account, told over phone with their support that all I can do is update my ticket and hope to not have it closed again...

I find myself with a rising urge to post a thread of GAF detailing the customer service clusterfuck. This was similarly done for Origin debacles, but I want to make sure I'm not overreacting here. Am I just being an impatient jerkwad customer, or is this really so bad that people here should be informed about it?

*edit* I went ahead and did it
 
Let us know what happens. I'll hold off on sending a ticket for now.
Ticket response telling me I have my key on my Keys page, activated perfectly fine

Blog post said everyone should have theirs by Friday, if not today
 
Already posted in the Steam thread but there's a Codemasters sale at GMG, all games are Steam redeemable and--with the extra 20% discount GMG20-FDSCL-AQQXD--all but the Overlord series and OF: Dragon Rising are cheaper than they've ever been on Steam (or anywhere, for some).

Unless price histories are inaccurate, all the following are examples of such. US prices with coupon:

  • Clive Barker's Jericho - $2.00
  • Damnation $2.72
  • DiRT 2 - $3.00
  • DiRT 3 - $6.80
  • DiRT Showdown - $8.16
  • F1 2010 - $5.00
  • F1 2011 - $8.16
  • F1 2012 - $16.00
  • F1 Race Stars - $8.00
  • FUEL $2.72
  • Hospital Tycoon - $2.00
  • Maelstrom: The Battle for Earth Begins - $2.00
  • Operation Flashpoint: Red River - $6.00
  • Rise of the Argonauts - $4.00

Other current notable Steam redeemable sales at GMG (US price with coupon):

  • A Valley Without Wind Pack (1 + 2) - $3.00
  • LEGO Batman - $8.00
  • LEGO Batman 2 - $12.00
  • LEGO Harry Potter Years 1-4 - $8.00
  • LEGO Harry Potter Years 5-7 - $8.00
  • LEGO Lord of the Rings - $12.00
  • Party of Sin $4.80
  • Saint's Row: The Third - Full Package - $13.60
  • Saint's Row: The Third & DLC also on sale separately
  • Scribblenauts Unlimited (NA) - $12.00
  • Tomb Raider - $37.49 (Coupon N/A)
  • Tomb Raider Collection (nine older releases) - $29.99 (Coupon N/A)
 
I had a problem with the Bioshock Infinite bundle when checking out. It said there was an error while processing so they refunded me the money. When i tried to purchase the bundle again it said i already owned them so i got it touch with gmg. They said the error was their fault, that they had already sent me the keys and to enjoy my free games. Fucking great site :)
 
I had a problem with the Bioshock Infinite bundle when checking out. It said there was an error while processing so they refunded me the money. When i tried to purchase the bundle again it said i already owned them so i got it touch with gmg. They said the error was their fault, that they had already sent me the keys and to enjoy my free games. Fucking great site :)
Yap same here so I gave out the extra code to my friend :D gotta love GMG, also bought fuel, couldn't resist at that price point.
 
I also had the duplicate problem and opened a ticket. This was there first response
Holly, Mar 27 09:26 (GMT):
Hi,

I am sorry to hear that your key is appearing as duplicate/used. All our keys are unique and have not been used elsewhere so please check that you are entering the key correctly using Capital letters where asked, as well as ensuing that there are no spaces.

Please try contacting Steam support directly as there could be an issue on their end. If they are not able to resolve this issue then please attach a screenshot of the conversation you have had with them, as well as a screenshot of the error message so we can investigate this matter further.

Regards,
Holly.

Green Man Gaming & Playfire
Customer Service

That's when I sent them this email
Hello I sent a ticket before and the lady was most unhelpful. I purchased Bioshock Infinite from you guys and the key you gave me is a duplicate and has been used already. I see this is a problem you guys are having https://greenmangaming.zendesk.com/entries/23432821-BioShock-Infinite-Bundle-Key-Issues-Update-Well I've uploaded screenshots to show the message that comes up when I enter the key. I'll be needing a new key please, I spent $60 for Bioshock Infinite and have not received my item, it's only fair I get a new key or unfortunately I'll be issuing a chargeback. It really sucks that I've had to deal with this, but why would I or anyone else do business with you guys if the key's purchased are a crap shoot? I'd love to purchase Sim City off you guys but I'm not so sure now.

He then asked me to send him a pic of me entering the key. I sent him a video and he issued me a new key this morning.
 
image.jpg
Dunno what's going on here or if it's legit or not, but for anyone willing to try out the game I guess this is a good deal.

Edit. Nevermind just ran out of stock :s
 
Has anyone played Rise of the Argonauts? I hear it's slower paced then god of war and it's more talking/storytelling then action which i am totally ok with and is one of the reasons i bought it.
 
I've been waiting for Dirt 3 to go on sale forever. I think I must be the only person in the world who didn't get it for free. Buuuut, it was just a daily deal on Steam, too, which means it'll only get cheaper during the Summer Sale.
 
Yeah seems to have been an error on GMGs part, the link just gives me an error message now. Wonder if the people who managed to buy it gets to keep it.

I'm installing it right now but I don't see any keys anywhere.

EDIT: meh GMG sent my money back.
 
I haven't received my cash back reward from my Bioshock Infinite order yet and I can't seem to login to the support page. Has anyone else received the cash back yet? I ordered with PayPal, so I assume they should credit that account.
 
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