Your Kindle e-reader requires an important software update to continue downloading books and using Kindle services.
To receive the update, follow these steps:
Plug your Kindle in to charge during the update.
Turn on wireless.
Leave your Kindle plugged in and connected to the wireless network overnight, or until the update is complete.
The software update will download and install automatically, even if your device is asleep. Your device may restart multiple times during the update process. You will get a final confirmation letter on your device when the update is complete.
If you do not update the device software by March 22, 2016, you will no longer be able to access Kindle services or get the update via connecting to a wireless network. To resume access, you will need to manually update the software on your Kindle. Please visit our Help page for more details on how to update automatically.
Frequently Asked Questions
What if I no longer have one or more of my device?
If you no longer have or use your Kindle e-reader, deregister it from your account today. After logging into your Amazon account, click on the Your Devices tab and select the Kindle e-reader you want to deregister. Click Deregister.
How do I connect to wireless?
You can find out more about connecting to wireless on our Help page.
How can I get help on updating my Kindle e-reader?
For more information, visit our Help page.
Thank you for reading with Kindle, and be sure to connect your device to a wireless network regularly to receive all future software updates.
Sincerely,
The Amazon Kindle Team