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Anyone use Zen Desk?

NecrosaroIII

Ultimate DQ Fan
We switched to it from Front at work. What a piece of shit. It's so obtuse. Viewing, responding to emails and everything shouldn't be this hard.

Fucking A.
 

RoadHazard

Gold Member
We use it where I work, but luckily I don't have to suffer through it a lot. I do sometimes have to help out on the tech side though.
 

zeorhymer

Member
What did you think? Spoke with my manager, the reason they moved to it was because it tracks metrics better than our old inbox. But it's so much worse.
It was good for what it did. Which was to send support tickets to a central location and can be doled out or taken, by anyone. There are other ones out there that can do the same thing and can do much more for the same price. We moved over to Solar Wind and that has inventory tracking, user management, warranty reminders, etc.
 

Catphish

Member
Yes, to bitch to Asobo about Flight Sim.
hd reference GIF
 
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