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Better options than Messenger + Remote Desktop Assistance?

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I work in a small company that has two office locations in the city, with about 4 networked PCs at each location. I'm the only "IT expert" and all other employees are pretty much computer illiterate... I often have to transfer files from one place to another and email wouldn't be a very good option since files are often large or need shrinking (ex: image resizing and compression) which someone on the other end wouldn't be able to do. I'm also often requested to perform maintenance/troubleshooting tasks in either location and driving back & forth is costly and inconvenient... So I was thinking of setting up MSN Messenger for everyone to facilitate file transfer (though Messenger isn't very reliable in that regard from my experience) and to allow them to send me a remote deskop assistance requests when I need to perform tasks on a remote PC.

Is that a good setup? Are there better solutions out there?
 
If you need file transfer then you'll have to probably go to the pay versions of these but

www.logmein.com
www.mywebexpc.com

are good free remote desktop application programs... however neither does file transfer in the free version.

I used logmein to administer the network of the small non profit that I left a few months ago, did that until just recently when they shut down... since the free versions don't do file transfer I had to use my website to ftp up and down any files I needed to move from there to here, etc....
 
jenov4 said:
Setup filesharing on one of the PC's and have everyone map to that drive.

Doesn't filesharing only work on a LAN? The only connection between the two locations is internet, and IPs are dynamic not static.

Thanks DarienA, you're always a big help, I'll look into those.
 
Naked Snake said:
Doesn't filesharing only work on a LAN? The only connection between the two locations is internet, and IPs are dynamic not static.

Thanks DarienA, you're always a big help, I'll look into those.

Ok I thought they were linked via the LAN. If your clients are transferring a lot of files, I suggest you install an FTP server on one of the machines and use that as the transfer point. It's good to have things centralized in some aspects. If you want a free one, go search for FileZilla. Its open source and really decent.
 
FTP is probably the easiest...
I heard Remote Desktop Assistance is good, but there's also VNC (which is open-source).
 
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