Guys, PLEASE HELP ME OUT.
I, like others on GAf, did an order from gamebasement.co.uk for Inazuma Eleven.
Order placed on 30Gen at £27 circa, after a Gaffer reported they were legit. After 4 days with the order under processing status, which was in stock and supposed to be shipped in 24h, I wrote 'em to cancel my order. Nothing for 4 days, so I wrote 'em again, but nothing still and it has been 10 days since my first email.
So yesterday, super pissed, I was to send yet another email when I decided to try ring 'em even if me not being in the UK meant $$$. Nothing more than an answer machine ALL DAY LONG.
Freakin' out, I looked around on the net and discovered the company is basically a FRAUD which only sometimes honors the orders.
And I don't mean the usual pro and cons with lots of good experiences that all retailers enjoy, I mean the kind of feedback you usually find for scammers. Half an hour ago I went looking under my account to see if anything changed and yes, it suuuure changed...
they FREAKIN' CHANGED MY ORDER to a £89 charge!!!
It doesn't even say what's in my order! I got copy of my order correct total, what item it was and everything, sent by them at the time of my order, and my VISA has yet to be charged.
WHAT CAN I DO? -_-
Help, please, I've been shopping online since 1996 and I've never had any problem, always been careful so I really don't know what can I do.