Dumbest thing a GameStop rep ever said to you?

Dumb statements, inaccurate stuff, flat out lies, attempts to rip you off, poor treatment, anything.

Mine happened today. One of our Gamestops here just put out their Wii U promo materials and I decided to make some small talk about while I was pre-ordering NSMB 2. Boy was that a mistake:

Me: "So I see you have the Wii U promo stuff out already."

GS guy says to me with a straight face and a dead serious tone:

"Yeah, I'm still not convinced it's coming out this fall though. I'm thinking more like somewhere between December to March."

Me: "No, actually Nintendo has said a million times it's being released this fall."

GS guy: "I don't think so."

Me: "So you guys are putting out promo stuff for a system that may not release until March
2013?"

GS guy (nods uncomfortably): "Weirder things have happened."

Me: "OK. Do I need to sign for this pre-order slip?"

GS guy: "Nope."

Me (trying not to laugh): "See ya."

To me you come off as the annoying one. Just because Nintendo has stated it's coming out in the fall is no guarantee it actually will. Dude is free to beleieve what he wants.
 

No you don't need a reason? If so, those bastards. Lol. Just another shitty incident.

And my third shitty incident is when I found out first hand they sell gutted games. Like WTF is this shit?! It clearly said "New" on the shelf. Now I see you literally open the case and pop the disc in with your greasy ass pig fingers. And follow up by placing a small circular sticker to keep it closed. Mind you the sticker wasn't even placed on nicely AND it looked like there was hair caught underneath. I was heated. Like DAFUQ is dis doe bruh?! Haven't bought any new games from GS since. Or even used games for that matter.
 
actually ive never had anything dumb said by a gamestop employee, most of the times ive gone there ive talked to the store manager cause he was really always behind the counter.

in fact most of it was cool. havent seen that dude in like a year or two. good ol leesburg, VA gamestop was a good store.
 
To me you come off as the annoying one. Just because Nintendo has stated it's coming out in the fall is no guarantee it actually will. Dude is free to beleieve what he wants.

To me, almost everyone in here come off as the annoying one. Should rename the thread "dumb things customers say in GameStop stores". I mean, some people seem to just want to provoke and I'm pretty sure a lot reps are just having a laugh making shit up.
 
What's so bad about Wallmart? (not american).

They're like most large department stores: terrible selection outside of the heavily marketed 1st-party titles, proven million-sellers, cheap cash-ins and licensed garbage that has no business selling but does anyways because Walmart won't carry anything they think they won't sell truckloads of. They usually guess wrong and buy too much licensed garbage that ends up in bargain bins, but still never learn their lesson.

In essence, they're responsible for encouraging the sale of shovelware and its continued success.
 
So the only reason that would work is that the game is damaged?

That's how it's SUPPOSED to work. There's really no need for any sort of reason if you want a refund for a used game during the initial 7 days, though. There have been people who abused this knowledge, however, and treated Gamestop more or less like a rental store. My (former) manager ended up banning a guy from the Gamestop stores in the mall I was working in at the time (with consent from the other manager since they were friends) because he kept abusing the system with reckless abandon.
 
My ex used to be a manager at a Gamestop, and she managed to get a nice little crew going when hiring her staff. They were all nice people, I guess. One of her employees was harassed by a woman because of some trivial thing like a game not being out even though they had ads for it in the store, which is pretty common.

Anyway, her rant eventually turned racist (he's a black guy) and it got pretty bad. The bitch was stupid enough to leave her name, email, and number, because she wanted the manager (my ex) to call her back and apologize.

I found out that the woman actually worked at a car dealership that happened to be a customer of the company I was working for. At the time I was doing tech support, and had access to all their computers and servers. So I told the story to to my boss, who was also the key account manager for that client, and we both agreed that bitch needed to burn. Apparently, she'd been bitchy towards several of my colleagues on several occations, and my boss was a laid back guy. We basically just signed her up for every mailinglist we found, the nastiest sites ever, and wrote a simple script that would change whatever site she was browsing to meatspin and goatse. Since we had complete control over her computer, she had no way of checking for scripts being run or anything like that. They had to call US, which she actually never did, as far as I know.

Yeah, it was childish, and unprofessional, and wrong. But I bet I made that racist bitch's life worse.
 
They're like most large department stores: terrible selection outside of the heavily marketed 1st-party titles, proven million-sellers and licensed garbage that has no business selling but does anyways because Walmart won't carry anything they think they won't sell truckloads of. They usually guess wrong and buy too much licensed garbage that ends up in bargain bins, but still never learn their lesson.

What recent games did Walmart not sell.

I was in the US not too long ago, and when i went to Walmart they had everything, i mean everything.
Yeah sure they had like 3 call of dutys and halo lining the top of the cabinet, but the rest of the cabinet was a one stop shop.
 
That's how it's SUPPOSED to work. There's really no need for any sort of reason if you want a refund for a used game during the initial 7 days, though. There have been people who abused this knowledge, however, and treated Gamestop more or less like a rental store. My (former) manager ended up banning a guy from the Gamestop stores in the mall I was working in at the time (with consent from the other manager since they were friends) because he kept abusing the system with reckless abandon.

Ah well if that's the case then understandable. I've had employees tell me if I beat it then feel free to bring it back before 7 days. I've managed to do that at least two or three times. Then once an employee said it didn't work that way. I said you might want to have a talk to your coworkers then. Haven't seen the guy that brought the idea up since. And that was years ago.
 
I used to be an Electronics Boutique manager in the days of the Genesis and SNES. I have a story about the dumb questions customers came in with. Just to turn the tables on you guys. I had a 20 year old man come in screaming at me that his Genesis is broken. He said that when he shook it, he could hear the "Bits" moving around. If you recall there was a large "15 Bit" emblem on the top of the machine. He claimed the Genesis was down to only 4 or 6 bits. He even claimed that some of the "bits" have flown out of the system through the cartridge port. I, of course, tried to explain where the "16 Bits" terminology came from, but he wouldn't listen. He then told me we can keep his 4 bit machine and shove it up our asses. Then he threw it and ran out.

It's a two way street people.

:)

Wow lol. I would've found it hard to keep a straight face.
 
What recent games did Walmart not sell.

I was in the US not too long ago, and when i went to Walmart they had everything, i mean everything.
Yeah sure they had like 3 call of dutys and halo lining the top of the cabinet, but the rest of the cabinet was a one stop shop.

No Persona Arena at mine :(
 
Not from Gamestop because we don't have those over here, but when I went to a game store to look for Final Fantasy X the salesperson looked it up on the computer and said that they don't have it right now for the PS2 but I could have the Xbox 360 version.

I figured that the person was looking at Final Fantasy XI and finding roman numerals difficult. As I pointed that out, I got a "Is there a difference?" and walked out.
 
Not Gamestop but GAME in the UK.

GAME: Would you like to pre-order anything? What games do you like?
ME: I'll pre-order Halo 4 nearer the time.
GAME: You better get it pre-ordered quick. Halo Reach sold out when it launched here.
ME: That's funny, because I walked in on launch date (Sept 14 - my GF's birthday) and bought a limited edition one straight off the shelf.
GAME: No we sold out.
ME: Whatever.

Quit with the lies already.
 
Seriously one of the things I love about Steam is not having to go to gamestop anymore. Maybe I love that the most to be honest.
 
Not Gamestop but GAME in the UK.

GAME: Would you like to pre-order anything? What games do you like?
ME: I'll pre-order Halo 4 nearer the time.
GAME: You better get it pre-ordered quick. Halo Reach sold out when it launched here.
ME: That's funny, because I walked in on launch date (Sept 14 - my GF's birthday) and bought a limited edition one straight off the shelf.
GAME: No we sold out.
ME: Whatever.

Quit with the lies already.

After he said they sold out you should've been like
tumblr_m8kbsqUdtp1qb9fuc.gif
 
Me " Hi I'd like to buy this game"

Gamestop guy "Would you like to preorder anything else" ?

Me "No thanks just this game please"


Gamestop guy "Would you like to sign up for edge card" ?

Me "No thanks just this game please"


Gamestop guy "Would you like to preorder anything else" ?

Me "No thanks just this game please"


Gamestop guy "Would you like to preorder anything else" ?

Me "No thanks just this game please"


Gamestop guy "Would you like to buy a strategy guide?" ?

Me "No thanks just this game please"


Gamestop guy " Ok have a great day"

Me "You too!" (While wanting to reach across the counter and punch him in the face)

Sad part is that is not really exaggerating. Maybe I could of taken one of the "would you like to pre order" out of this post, but that is pretty accurate. Every single time man. I love you steam.
 
I mean it could be possible for Nintendo to release it in december, which would make the GameStop employee correct, just saying. It's not that dumb even if he is wrong. He would be off by about 2 weeks. Also the rest of the conversation makes you like more of a dick than the employee, why would you even start talking to a drone about promo boxes in the first place? Where did you see the conversation going with that question?
 
I went into GAME (in the UK) and picked up a couple of games for me and for my son. Had a few pounds on a card left over.

I got Catherine, Dead Island (for me) and SBK X for my son.

Me: "Put your bike game on the counter Lucas"
Lucas(myson): "Can I play your games too Dad"
Me: "No son, they are games for Daddy, you're too young at the moment"
Staff: "You don't want to play this one (holding Catherine) your Daddy is a pervert"

I kind of stood there, jaw dropped, before demanding the manager.
I am sure he was trying to be edgy and funny, but do they not teach acceptable customer service in retail anymore? Back in my day it was what mattered the most.

Anyway, I complained and told them they would no longer get my business (that particular store) before going to Gamestation (yes I know, same company, but they are much more pleasant in there)
 
An employee said that you to? God damn man.

What did you do to piss them off?


Aww, thought it looked like him though :(

I was there for the midnight launch. Me and my girl were the only ones. Thry probably wanted to leave. So i spent nearly an hour trying to decide between sf4 and steel diver, and making stupid chit chat.
 
I went into GAME (in the UK) and picked up a couple of games for me and for my son. Had a few pounds on a card left over.

I got Catherine, Dead Island (for me) and SBK X for my son.

Me: "Put your bike game on the counter Lucas"
Lucas(myson): "Can I play your games too Dad"
Me: "No son, they are games for Daddy, you're too young at the moment"
Staff: "You don't want to play this one (holding Catherine) your Daddy is a pervert"

I kind of stood there, jaw dropped, before demanding the manager.
I am sure he was trying to be edgy and funny, but do they not teach acceptable customer service in retail anymore? Back in my day it was what mattered the most.

Anyway, I complained and told them they would no longer get my business (that particular store) before going to Gamestation (yes I know, same company, but they are much more pleasant in there)


Wow.. I can understand he tried to be funny but man, you don't say something like that, jeez....
 
Staff: "You don't want to play this one (holding Catherine) your Daddy is a pervert"
Most of these stories are pretty banal (no shit they're going to ask about pre-orders when most of them probably have to meet a monthly quota or get fired) but yeah you'd have to be pretty clueless to not realize just how beyond clueless this is to say in-front of somebody with their kid when you're a sales clerk.
 
When I was buying a PSP Go at GAME in the UK, we got generally chatting about the system and the guy mentioned Media Go, the application for file transferring that came with it. I politely told him the feature wasn't much use to me as I used a Mac. He resolutely told me the system worked great with a Mac and even ran on his.

Media Go didn't run on Mac at the time at all. Not sure if it does now but it sure as hell didn't then, and I specifically researched that before buying the system. It didn't bother me all that much, I just shrugged and said "Oh, does it? Alright", but it's just annoying how they feel the need to flat out lie about the system's features. He'd already closed the sale by that point so why do it?
 
I went in there to sell my spare iPod touch in order to get some money to buy MW3 (ontop of picking up my copy of UMVC3 that I reserved).

First off, I have a close friend that works at the GS closest to me. I was hoping to see her there, so that I can get my mack on, but instead I see this fat greasy asshole with the hairiest neck was standing behind the counter. He had the nerve to tell me that they "ran out of copies". Fucker we all know UMVC3 ain't no hotcakes, they damn well had spare copies. I tell him that I had a copy reserved, to which he responds with a grunt. A grunt? Really bro? Really? Don't you know who I am? Bitches off the chain like Harriet Tubmayne. He then asks his co-worker to get a copy from under the counter. In the mean while, I can smell the bitchy-ness on him. I decide to myself, "this asshole isn't worth it. I might as well finish my business and get on my way as soon as possible. Hell, I probably already fucked his bitch." In all my disgust, I manage to say "I also have this iPod that I'm looking to sell. I heard you guys are buying those, right?" His co-worker say "yeah, we most definitely are."
"Alright, cool. Here's my 8 GB 1st-Gen."
He checked his chart, and told me it would be worth $70, like I fucking knew.


Here's where the shit hits the fan.

Remember that fat, oily birgin from earlier. He butts in and says "LET ME TAKE A GANDER AT THE IPOD."
He snatches it from his co-workers hand and begins to thoroughly inspect my iPod, as if it was an unconscious hooker who mysteriously appeared on his bed. After a long intense examintion, the most creepish grin sprouts on his face. It looks as if he was being pleasured sexually by a promiscuous whore of his caliber.

"...no."

Me and his co-worker hesitant look at each other, in an attempt to clarify that he both heard the same thing.

"What did you say bruh? Repeat that 1 more time, I didn't hear you properly. You said "no" what"

"..,,NO.., good."

I motion towards him, as if I were going to force him to speak in a tone similar to my likings.

"NO WHAT??"


"BUENO!...



CWSA


...YOUR PRODUCT IS NO GOOD HERE!! SEE HERE, LOOK AT THIS!!"


He's pointing to the back of my iPod Touch. At first glance I wasn't comprehending his motives, I couldn't see what he was trying to point out to me. I shifted my weight to one foot, as I grew tired of standing in this filthy man-childs environment. It was then that I realized, as the light was reflecting off of the chrome back of my iPod Touch. There was a minor dent in the back of it. When I say minor, I'm talking "sex with a kindergartener" minor. So minor that I, the owner of the iPod, was unaware of it's existence.

I am in awe.

"Are you serious?"

I quickly look towards his co-worker for confirmation. He unwillingly nods his head in agreement with his overweight basement dwelling counterpart. I can't believe what has just transpired.

I quickly grab my copy of UMVC3 and head towards the door. The flabby clerk, in the midst of a euphoric bliss, cockily screams towards me, "SIR, YOU FORGOT YOUR CHANGE."

I say, "Nah, it's for you. Use it to buy some self-decency, and a shirt that fits." His co-worker laughs accidentally, and the neckbearded man looks down in shame.



I then proceeded to drive home and play some Marvel.


It wasn't until now that I realized that Gamestop never asked me if I wanted to pre-order anything else. FUCKING GAMESTOP.

I used to be an Electronics Boutique manager in the days of the Genesis and SNES. I have a story about the dumb questions customers came in with. Just to turn the tables on you guys. I had a 20 year old man come in screaming at me that his Genesis is broken. He said that when he shook it, he could hear the "Bits" moving around. If you recall there was a large "15 Bit" emblem on the top of the machine. He claimed the Genesis was down to only 4 or 6 bits. He even claimed that some of the "bits" have flown out of the system through the cartridge port. I, of course, tried to explain where the "16 Bits" terminology came from, but he wouldn't listen. He then told me we can keep his 4 bit machine and shove it up our asses. Then he threw it and ran out.

It's a two way street people.

:)

These two posts are some of the best shit I have ever read on gaf.
 
I figured that the person was looking at Final Fantasy XI and finding roman numerals difficult. As I pointed that out, I got a "Is there a difference?" and walked out.

I work in Gamestation and most of the time the search results are annoyingly all cut off. For example you can't distinguish the Profssor Layton games as they just tend to be 'Profesor Layton and'. Would have thought Final Fantasy would fit mind but yeah just thought I'd point out that it may not have been as simple as 'lol he can't do roman numerals'.
 
I was in one years ago and watched an employee sell a little kid, like 7 years old, a Grand Theft Auto game. You can beat a hooker to death with a bat in a realistic looking world. Maybe steer him towards Zelda?
 
Most of these stories are pretty banal (no shit they're going to ask about pre-orders when most of them probably have to meet a monthly quota or get fired) but yeah you'd have to be pretty clueless to not realize just how beyond clueless this is to say in-front of somebody with their kid when you're a sales clerk.

Aye, I get what he was trying to do, but that is some poor judgement. I couldn't tell you if he has been fired or not, as I haven't been in there since.

I could have probably got some free credit or something if I was thinking about it, but it never entered my head at the time. Trying to explain away what a pervert is to my son wasn't easy either. He wouldn't accept "it's nothing, the man was being silly", so I made up some cock and bull explanation, that meant he wouldn't also go around repeating it. (he is only five* so didn't want to tell him what is actually meant).

I used to love working in retail and you could often tell which customers you could joke with and which you couldn't and also the level you could take it to.

Best thing was, he didn't try and ask me to pre-order anything :P

*he sucked at SBK in the end, bloody kids!
 
Only really annoying thing I've experienced was the staff at GAME really pushing me to take out a warranty when I picked up my 3DS at the midnight launch. Had to refuse him at least 5 times.

Was called a 'massive nerd' when I bought one of the Star Ocean games on PSP too but that was good natured :p
 
at game here in the uk , i was buying a copy of marvel alliance 2 because it was in a sale, i was wearing my marvel civil war tee and the chick serving me looks at the box then my tee shirt.

her: Marvel suck you know? D.C is way better, they've got better characters, come on theyve got the joker , batman, superman etc, and are wayy cooler than spiderman and the x-men.
me: okay (thinking, oh here we go)
her: are you sure you want this?
me: yes please
her: marvel simply suck, dc is is such a better universe blah blah blah , who does marvel have that is cool? theres a batman game that is way better than that game, you'd be better off without this game, it's not even very good (and goes on for a further 5 mins , which i've forgot the rest of the convo)
me: i still want it, even if it does suck

she gives me the game and looks gutted that i didn't give her the response she wanted.
my girlfriend asked me later "why didnt you tell her you had the batman game and that you like D.C too?"

thats about it really
 
Can it be stuff I've overheard?

My brother and I walked into one and browsed the used games wall. We hear this:

GS: Would you like to sign up for the edge card?
Guy: No thanks.
GS: Are you sure? Besides the free subscription to this magazine, you also get discounts on used games and extra credit towards games you trade in.
Guy: I'm set with just getting that *gesturing towards what he was paying for.
GS: Well I'm sorry but I think it's pretty stupid to pass up this offer...

When he went on about it after the guy said "No thanks", my brother and I were grumbling and anticipating the same thing once we checked out. But when we heard him call the guy stupid is when I lost all interest in being there and told them they lost a customer on the way out. Too bad the guy didn't do the same but he looked back at us appreciatingly.

Another time a lady was selling a copy of Uncharted 3 to someone and the guy asked if there would be more. She said "No because it was a trilogy so they're done with the game". Granted, nothing is known for sure but she shouldn't have matter-of-factly denied the possibility so I chimed in saying that "they did say that if people keep wanting more, they may continue making them. Maybe on PS4". Was I too anal in this instance? Haha
 
I went out with my Dad to get a Xbox 360 awhile ago after he seemed interested in it.

*middle aged woman who spent too much time in a tanning booth behind the counter*

"Hey! Welcome to Gamestop! What are you looking for today?"

"Not much, just one of the new 360 Slims."
"Cool, cool. What hard drive size are you looking for?"
"Hmm. Probably the smallest one. Didn't a 4 GB one just come out?"
"Yeah, it did, but I wouldn't recommend that one."
"Huh? Why?"
"Well with more space you can have more breathing room, so if you download a lot of games you won't run out of hard drive space."
"It's just for my dad, and he doesn't download any games."
"Save games also take up a lot of space too!"
"Well if he runs out of space he can just get a new hard drive"
"You can't put new hard drives in the slim version."
"Really?"
"Yeah."
"Still, saving games doesn't take up that much space."
"You'd be surprised!"
"I think we're still going to get the 4 GB one."
"Well you can't access Xbox Live with that model."
"Huh?"
"I have no idea why they did it but they did. Microsoft! Right?"
"I think we're still getting the 4 GB model."
"Alright, but I'm telling you, you won't be able to access Xbox live!"
"It's fine."

*buy it, walk out of store*

Dad: "Are you sure about getting the 4 GB model? She seemed really serious about it not being able to access Xbox live."

Me: *shakes head* "It's Gamestop."
 
It was Gamestation, and it was what he did, more than what he said. Traded a couple of games, got the credit note and put it in my wallet. He then put the games I'd just traded in a bag and handed them to me. I had that split second of "just take them!", but the manager was looking on, so I did the honest thing and told him.

And various instances of stuff like "oh yeah, Sega make that one, and they made Ridge Racer, so..." or, "oh, well a third person game is when you have you have two team mates with you". Like seriously, if you don't know, just say so, it's embarrassing.
 
me fresh of graduation
gs employee "hey you know how some stuff about videogames, wanna join our stuff"
interview, i passed.. they offered me a part time for 600 eur.. i refused...
one month later i joined an it company that offered me a starting salary of 1300...
one year and a 3 month later... i make 2k eur per month :X
"work with us!" not :X
 
One of the employees at my local GS said "Hi" to me.

Every single one of those employees knows I'm there to do some hard business, not to shoot the shit and be social. Then there's this goofball who was probably new or some shit.

He'll learn...

image.php
 
me fresh of graduation
gs employee "hey you know how some stuff about videogames, wanna join our stuff"
interview, i passed.. they offered me a part time for 600 eur.. i refused...
one month later i joined an it company that offered me a starting salary of 1300...
one year and a 3 month later... i make 2k eur per month :X
"work with us!" not :X
Was the guy who offered you the job more, or less dumb than the guy who wasted a few hours interviewing for a job he had no intention of taking?
 
When handing me an obviously re-shrinkwrapped copy of GBA Classics Legend of Zelda:

"See? It's still wrapped!"

The dimwits even forgot to wipe their saves!
 
It sounds like both American GameStop employees and it's customers are assholes, going by some of the posts here.

Thankfully none of this stuff seemed to happen in Australia as much, and if it does it's not really that ridiculous or out there (like that DIRECT FROM NINTENDO RELEASE DATE conversation ;_;)
 
It sounds like both American GameStop employees and it's customers are assholes, going by some of the posts here.
Seriously. "This guy offered me a job, so I went through the application process, wasted everyone's time, then said I don't want it. Haha, what a dumbass!"

Er, what?
 
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