Dumbest thing a GameStop rep ever said to you?

what i noticed, also, at least at GAME, was the constant snarky attitude towards Nintendo. I'm a big fan, six foot tall, 32 years old, three weeks beard , 100kgs, and no 19 years old skinny arse berk from Liverpool should use that in front of me. He learned
 
First let me preface this by saying that I like Gamestop. Their B2G1 free sales have gotten me some huge hauls over the year and the vast majority of their employees (at least in the half dozen or so stores in my area) are legit gamers.

Now to annoying/dumb stuff:

1) I once bought a used game from them. I never even took it out of the case, but a couple of months later when I went to trade it in, the guy said it was too badly scratched for them to take. He said it looked like someone rubbed gravel on it. I guess it was ok for them to sell it to their customers but not ok to receive.

2) My DSi had a couple of stuck pixels and they did not want to let me exchange it even though it was the same day I purchased it. I now a lot of stores have similar policies, but it's annoying none the less. Nintendo's excellent customer service took care of that though.

3) A few years back some little kid comes in with $10 and says he wants to buy a good used DS game. The employee responded with an attitude and told the kid that he couldn't buy a good game for that amount. This was untrue, in the used section there several "good" games in that price range.

4) Not one story but I've seen plenty of fanboyism over the years, especially 360. They usually spew BS and will sometimes make things uncomfortable for customers buying stuff for "the other guy."
 
They once told me I would get a Windwaker Master Quest if I preordered Twilight Princess.

The dumbest one I got was when I was picking up a game with a preorder bonus that they didn't have. Instead of telling me they ran out or didn't get any the guy insists the the keychain or whatever straight up didn't exist and never existed despite the massive ad on the door. Returned my game and walked out, bought on Amazon instead.
 
It was a Babbage's at the time, but during the N64 days they kept trying to get me to buy a 3rd party rumble pack with a red blinking LED on the front of it. They were convinced that the red blinking light made it better some how.

Me - "I already have 4 rumble packs"
Them - "But this one has a blinking LED!"
Me - "It's on the front though, I would have to turn the controller up and look down to see it..."
Them - "But it blinks!"

We had this discussion at least 4 different times before they moved onto some other POS to shill.
 
Did you see how the guy WROTE THE POST? How terrible some people are.
Yeah, it was kind of, "some lowly employee had the audacity to ask if moi if I would work there. Of course, I was way too good for that, and now earn $2000/month, check me out!"

Urgh. (By the way, $2000/month isn't much to brag about. Seems kind of average, not that there's anything wrong with that, but I wouldn't be bragging about it!)

And besides that, how was that the dumbest thing a GS employee ever said? "Hey, you know your stuff, do you want a job" seem to show initiative if anything, sounds like a nice guy to be honest!
 
2) My DSi had a couple of stuck pixels and they did not want to let me exchange it even though it was the same day I purchased it. I now a lot of stores have similar policies, but it's annoying none the less. Nintendo's excellent customer service took care of that though.

Heh, I forgot this happens when buying handhelds in stores. In my experiences, Hong Kong game stores will let you take the handheld out the box, turn it on, and look for dead pixels. If you get one you can show the representative and try again with a new box.
 
Me - "Could you check to see if you have any used copies of Metal Gear Solid 2 Subsistence in?"
GS - "That only came out for the Xbox. Sorry."
Me - "I'm 100% sure it was released for the PS2 as well. Do you think you could just check for me please?"
GS - "Trust me, it's an Xbox exclusive. Don't need to look it up to know that."

I then proceeded to dig around for a little bit more and finally unearth a copy in the back of the shelf. Wasn't anywhere near its correct place but whatevs.

GS - "Hm.. Hold on, I think that might be a misprint." *Looks for disc, finds it very quickly* "Ok, guess not. Here you go."

OTL
 
Not GameStop, but GAME in the UK are basically the same thing.

I paid full price a couple of days after launch day for a new copy of MW2. It was unsealed. Got home and discovered it had a massive circular scratch right around the disk - you know the type of scratch that dodgy 360s sometimes give to disks? The disk wouldn't read - had to drive all the way back to the store to exchange it. They quite blatantly sold me a game that had been returned once already.

Never again. I've been in a few times since and if they can only offer me an unsealed game I simply don't buy. "Sorry, all of our copies are unsealed." I don't care if "gutting" is their policy. Unsealed games aren't new.
 
Am I the only one who generally tries to avoid conversations in video game stores? Hell, in stores period. I'm in and out, I don't want to chat.
 
Am I the only one who generally tries to avoid conversations in video game stores? Hell, in stores period. I'm in and out, I don't want to chat.
Exactly this.
 
Reminds me of this:

mFSBd.png

Wow, such a powerful story, made me cry :(
 
Does anyone else comment to fellow shoppers if they overhear a question? I do this all the time, "oh yeah, that one is awesome, it's kind of like..." or "...did you like 'X'? Well this is pretty similar." Most people tend to appreciate it, some, not so much! I can't help myself.

Edit: the above quote literally brought a tear to my eye. "because Santa sent me", so awesome! That must have felt amazing.
 
Am I the only one who generally tries to avoid conversations in video game stores? Hell, in stores period. I'm in and out, I don't want to chat.

This. The worst is when you're the only customer in the store, but I always try to avoid going in to a store if there's no one there.
 
Does anyone else comment to fellow shoppers if they overhear a question? I do this all the time, "oh yeah, that one is awesome, it's kind of like..." or "...did you like 'X'? Well this is pretty similar." Most people tend to appreciate it, some, not so much! I can't help myself.
I'll do that sometimes, if it doesn't feel too weird. The weirdest thing I ever did was help a random stranger buy a TV at Bestbuy. He was completely clueless but I answered one question for him and he asked more questions, by the end I had given him a 15 minute course on Intro to HDTV's. I taught him about resolutions, different connections, brand reputations, audio stuff, etc. He purchased a 40 inch Samsung and thanked me when I saw him later in the parking lot.
 
Don't have Gamestop over here, but a GAME employee told me that the Vita can run all my Android apps when making the sales pitch to me.

I actually couldn't believe he was saying that to me. No wonder they went under. Lying toads.
 
me fresh of graduation
gs employee "hey you know how some stuff about videogames, wanna join our stuff"
interview, i passed.. they offered me a part time for 600 eur.. i refused...
one month later i joined an it company that offered me a starting salary of 1300...
one year and a 3 month later... i make 2k eur per month :X
"work with us!" not :X


Stuff like this I don't get. Was it the money that made you refuse? I mean, you just wasted your and their time...

Am I the only one who generally tries to avoid conversations in video game stores? Hell, in stores period. I'm in and out, I don't want to chat.

I don't avoid but I'm also not looking for conversations or anything. However, if a nice conversations starts with either a customer or employee and I'm in the mood for it, why not? Having a nice comfortable chat no matter the subject or location is pleasant imo.

Although I admit, I try to avoid talking to employees or anything, because most of the times I don't need advice on what to buy, I just want to buy it and don't need them to sell me something.
 
A friend of mine said a Gamestop employee told him the next Xbox would be $1000. He apparently heard it from IGN. The worst part was that my friend believed it.
 
"Yeah, I'm still not convinced it's coming out this fall though. I'm thinking more like somewhere between December to March."

Me: "No, actually Nintendo has said a million times it's being released this fall."

GS guy: "I don't think so."
I haven't read through the whole topic, but that's actually what's happening in Europe. Probably delayed to 2013 because the stocks won't be enough for a worldwide release.
 
Was the guy who offered you the job more, or less dumb than the guy who wasted a few hours interviewing for a job he had no intention of taking?
man every interview you take or you make will build up later as experience :P
because you can always learn a few interviewing trick no matter how experienced you are..
that's why i enjoy job interview whilst being on both sides.
You have to build a solid hunch on when people are exxagerating with their skills or when they're being humble, when they are flatly lieing or when they just want something not to surface..
Those are the skills required for a good interviwer and to get those you have to undergo several interview on both sides of the desk :P
And that is just icing the cake since i cover the technical part of the interview (my position is technical lead)...
On a side note, it was summer and it was my FIRST summer post university hence i had so much time unlike the previous 5 years :)
Nowdays during the technical interview when i ask about the earnings unless i get something like "the compensation will range from XXX to YYYY" where XXX is REALLY close to what i currently get OR their requirements are flatly below what I can offer (thus placing me in the upper half//close to YYYY that needs to be more than my current income) i just flatly refuse :P
 
The weirdest thing I ever did was help a random stranger buy a TV at Bestbuy. He was completely clueless but I answered one question for him and he asked more questions, by the end I had given him a 15 minute course on Intro to HDTV's. He purchased a 40 inch Samsung and thanked me when I saw him later in the parking lot.
1254172884282.jpg
 
man every interview you take or you make will build up later as experience :P
because you can always learn a few interviewing trick no matter how experienced you are..
that's why i enjoy job interview whilst being on both sides.
You have to build a solid hunch on when people are exxagerating with their skills or when they're being humble, when they are flatly lieing or when they just want something not to surface..
Those are the skills required for a good interviwer and to get those you have to undergo several interview on both sides of the desk :P
And that is just icing the cake since i cover the technical part of the interview (my position is technical lead)...
On a side note, it was summer and it was my FIRST summer post university hence i had so much time unlike the previous 5 years :)
Nowdays during the technical interview when i ask about the earnings unless i get something like "the compensation will range from XXX to YYYY" where XXX is REALLY close to what i currently get OR their requirements are flatly below what I can offer (thus placing me in the upper half//close to YYYY that needs to be more than my current income) i just flatly refuse :P

I probably sound like some naive idealistic idiot to some, but a job is more, way more than the money you make. I mean, you gonna fill your days with doing a job, if you are in the postion where you hold a university degree and thus have lots of opportunities (at least more than people without a degree) it's a good thing to look out for a job where you are doing something you actually believe in, something you can do day in day out...
 
Dumbest thing a customer has said to me while i was working at Gamestop

Wii U promo stuff clearly all over the place, im too damn tired to small talk with these fuckers just get what you need and go but here it is

Customer: "So I see you have the Wii U promo stuff out already?"
I realize he must be an idiot so i decide to have some fun with him, i was originally gonna so No, no we dont have any Wii U promo stuff out...but i thought id have a longer conversation with him.

Me: "Yeah, I'm still not convinced it's coming out this fall though. I'm thinking more like somewhere between December to March"

etc etc etc

10/10
 
I can't recall the dumbest thing a GameStop employee told me. There's definitely been some frustrating moments but for the most part I've had nothing but good experiences. Most of the time there's one or two people that work there that are pretty knowledgeable about a wide variety of video games and usually just a teen or a college kid that 's just there for the job.

The GameStop that I used to frequent would regularly give me any promotional items that they were just going to throw out or preorder items that no one claimed.
 
Its a two way street, lanes packed, bumper to bumper with monumental levels of ignorance. The employee that doesn't know any better and the customer that thinks he/she knows everything, both going out of each others way to (unintentionally, sometimes) create a misery experience -- though I feel some of the customers (the type in the thread at least) are the instigators more often than not. Both are the epitome of the word "asshole".

I've either had average to great experiences at these stores. I don't see the point in getting upset over trivial shit.
 
"Oh, I don't play video games. I just got a PS3 to watch movies."

IIRC, the PS3 was the cheapest blu-ray option at one point. Now you can buy blu-ray players for like $50 , but when the format was first introduced, stand-alone players were damn near $1,000. :\
 
A gamestop rep suggested that I should buy Naughty Bear because it's as good as Red Dead Redemption. (We were talking about RDR)
 
local university gamestop has this nice girl who swore last guardian would be out last holiday or so, because Team ICO collection was gonna be black friday to hype it up, and it was a lock for christmas. she even pushed me to put a few bucks down on it since we were talking about Ueda.

looking back, im really wondering what she'dve put that money towards. i don't think there's an entry for that game.
 
IIRC, the PS3 was the cheapest blu-ray option at one point. Now you can buy blu-ray players for like $50 , but when the format was first introduced, stand-alone players were damn near $1,000. :\

Yeah, I remember at a big box electronics store I worked at a few years ago, we'd bundle them with tv sales because they were a cheaper or equal (at the time) solution. And with firmware updates and the ability to play games (dur), they were a easier sale.
 
"We don't accept returns for multiple copies of the same game."

Yes, he said that BS to me. I was shipped/charged three copies of the same game by GS.com. So I went to return it at a retail store but he refused. I was speechless and uber pissed. I decided to go to another GS later and that dude accepted it without question. I never went back to the first store cuz apparently morons work there.

The reason they don't (or at least shouldn't) take multiple copies of the same game is because of the chance that these are stolen goods you are trying to sell to them for a quick buck. It looks even stranger if the boxes have not been opened.

Gamestop employees have a perk where they can actually rent games from the store for a few days. New games are included in this package once it hits a week after release (depending on the leniency of your boss). You should obviously not buy a new game without the plastic because it typically means someone rented it. Or if you do not care at least check the disc.

Gamestop employees do not get commission and don't get any recognition for making sales. What decides if you still have a job or not is how often to you get pre-orders and/or magazine subscriptions. This is why they push this stuff to you. Because them making a sale and not getting you to subscribe or pre-order fucks up their percentage value and makes it look worse. Canceling a pre-order also hurts since you should be trying to talk the costumer out of it.

Costumers are almost always beyond stupid. Some of them think the store is a daycare and get upset when you don't watch their kids because you are trying to do your job. It's also hard to explain to people that the "Playstation Wii" is not a thing (this was not a troll. They were legitimately serious and adamant that this exists. They did not want a playsation move. They wanted a playstation wii).
 
They once told me I would get a Windwaker Master Quest if I preordered Twilight Princess.

The dumbest one I got was when I was picking up a game with a preorder bonus that they didn't have. Instead of telling me they ran out or didn't get any the guy insists the the keychain or whatever straight up didn't exist and never existed despite the massive ad on the door. Returned my game and walked out, bought on Amazon instead.

They have done that to me so many times with preorder bonuses..
 
"Hey, I'd like to buy/pre-order _____."
"Okay, that'll be $_____. While you're here, would you like to upgrade your membership?"
"No thanks."
"Okay, have a good day!"

...no problems here. The other customers can be pretty insufferable, though.
 
when brawl was rumored to be delayed...

I went into a GameStop just to "see" what they'd say. And the guy told me, "March 12th." I just looked at him and said, "where ever you get your sources from, they're wrong."

He said, "we get our information directly from Nintendo. It's March 12th."

I said, " *shakes head* you guys are GAMESTOP...you guys have like ZERO credibility."

He said, "whatever, dude...believe what you want."

I said, "tell me why I have a reservation ticket from another GameStop for February 10th?"

He said, "it was delayed...even Wal-Mart knows this!"

I said, "I just reserved it for February 10th from a GameStop from Rancho Cucamonga! (next city over to mine)" ( I didn't actually reserve it, my friend did)

He said, "they haven't been updated on the release date, yet"

I said, "I used to work for Toys R Us several years back" (in 1999 through 2002) "And they have the release date for February 10th. They even have actual printed reservation flyers and are hung next to the Wii games. Toys R Us has EXCLUSIVES they give out with Nintendo games. They are like the Cadillac of toy stores. They are reliable, always have been."

He said, "...okay..."

I said, "so don't feed people your bull**** lies and stop spreading these stupid rumors. You only lose credibility on your company's behalf and only add that much more hatred towards your stores. You rip people off, you buy their games for like pennies of what they're actually worth. You practically rob people, and sell games for WAY too much than they're actually worth."

He said, "we're actually the most trusted videogame retailer"

I said, "on by ignorant middle school kids who don't know any better... and you know what? I'm close friends with my old boss from Toys R Us. I worked in RZone (the videogame department), so I pretty much have more experience over you about how things work with retailers, truck loads, shipment dates, contract releases, etc."

He said, "And? I already told you we got our release date directly from Nintendo themselves, and we are a trusted company with reliable sources...how much more reliable can you get from Nintendo themselves?"

I said, "...just stop pulling **** outta your *** and be honest to the rest of these kids who are asking for Brawl. Because I pretty much already saw Toys R Us's shipment dates and their catalog of what's to be shipped to our store for the next 30 days. We're getting 105 copies of Brawl on the 5th of February, shipped from San Francisco...wherever San Francisco get them from, I have no idea."

He said, "........"

I said, "....yeah... These are some of the huge quirks of being an RZone worker for 2.5 years, building a close friendship with your manager, and working as a young 16 year old high school videogamer. And at 24, I still get these quirks of seeing my old store's shipment data sheets."

He said, ".... *looking and feeling pretty stupid* ....."

I said, "not only that, you noob. I'm going to be taking a copy home on the 5th of February because I CAN...because I'm not a douche...because I knew that I'd need this kind of quirk in the future so I made sure to build a strong bond between myself and my boss. They like me. I was the best worker they had, the most knowledgeable. It earned the trust with the company, and insight on their data, and early copies of whatever I want. So pretty much, I outted you and I'll make sure no one buys their copy of Brawl from you, you filthy rat. Have fun working for a company that rips off people. Have fun with your dead-end job, Mr. 29-year-old-balding-dude-who-likes-to-****-with-people's-emotions."

He just said, "whatever dude, whatever dude....whatever dude..." throughout the whole time I told him off.

I remained calm with a stern calm voice just telling this guy off the entire time. I think that irritated him the most, the fact that I wasn't the stereotypical obnoxious biggot customer demanding stuff.

Hah, I sympathise with the employee. You sound like a complete prick. Well, unless you were being sarcastic. Which I really hope you were.

Edit: NVM, read on further.
 
The only thing that annoyed me before is when they tried to sell me a open game as new. I simply told them no thanks and walked out the door. It took me a long time to find a brand new copy of that game at the time but I eventually did.

Other than that, I only pre-order at gamestop if the game I want has exclusive pre-order bonuses like Tales of Graces and the collector's edition of DOA5. But I must say, the people working there now are actually a pleasant to talk to. Before, they had employees that kept pushing their edge card but I simply told them no thanks and that I don't shop here often.
 
I feel the same level of comfort around GameStop employees that I do around strippers or sweaty people in close proximity on the subway. Avoid at all costs.
 
when brawl was rumored to be delayed...

I went into a GameStop just to "see" what they'd say. And the guy told me, "March 12th." I just looked at him and said, "where ever you get your sources from, they're wrong."

He said, "we get our information directly from Nintendo. It's March 12th."

I said, " *shakes head* you guys are GAMESTOP...you guys have like ZERO credibility."

He said, "whatever, dude...believe what you want."

I said, "tell me why I have a reservation ticket from another GameStop for February 10th?"

He said, "it was delayed...even Wal-Mart knows this!"

I said, "I just reserved it for February 10th from a GameStop from Rancho Cucamonga! (next city over to mine)" ( I didn't actually reserve it, my friend did)

He said, "they haven't been updated on the release date, yet"

I said, "I used to work for Toys R Us several years back" (in 1999 through 2002) "And they have the release date for February 10th. They even have actual printed reservation flyers and are hung next to the Wii games. Toys R Us has EXCLUSIVES they give out with Nintendo games. They are like the Cadillac of toy stores. They are reliable, always have been."

He said, "...okay..."

I said, "so don't feed people your bull**** lies and stop spreading these stupid rumors. You only lose credibility on your company's behalf and only add that much more hatred towards your stores. You rip people off, you buy their games for like pennies of what they're actually worth. You practically rob people, and sell games for WAY too much than they're actually worth."

He said, "we're actually the most trusted videogame retailer"

I said, "on by ignorant middle school kids who don't know any better... and you know what? I'm close friends with my old boss from Toys R Us. I worked in RZone (the videogame department), so I pretty much have more experience over you about how things work with retailers, truck loads, shipment dates, contract releases, etc."

He said, "And? I already told you we got our release date directly from Nintendo themselves, and we are a trusted company with reliable sources...how much more reliable can you get from Nintendo themselves?"

I said, "...just stop pulling **** outta your *** and be honest to the rest of these kids who are asking for Brawl. Because I pretty much already saw Toys R Us's shipment dates and their catalog of what's to be shipped to our store for the next 30 days. We're getting 105 copies of Brawl on the 5th of February, shipped from San Francisco...wherever San Francisco get them from, I have no idea."

He said, "........"

I said, "....yeah... These are some of the huge quirks of being an RZone worker for 2.5 years, building a close friendship with your manager, and working as a young 16 year old high school videogamer. And at 24, I still get these quirks of seeing my old store's shipment data sheets."

He said, ".... *looking and feeling pretty stupid* ....."

I said, "not only that, you noob. I'm going to be taking a copy home on the 5th of February because I CAN...because I'm not a douche...because I knew that I'd need this kind of quirk in the future so I made sure to build a strong bond between myself and my boss. They like me. I was the best worker they had, the most knowledgeable. It earned the trust with the company, and insight on their data, and early copies of whatever I want. So pretty much, I outted you and I'll make sure no one buys their copy of Brawl from you, you filthy rat. Have fun working for a company that rips off people. Have fun with your dead-end job, Mr. 29-year-old-balding-dude-who-likes-to-****-with-people's-emotions."

He just said, "whatever dude, whatever dude....whatever dude..." throughout the whole time I told him off.

I remained calm with a stern calm voice just telling this guy off the entire time. I think that irritated him the most, the fact that I wasn't the stereotypical obnoxious biggot customer demanding stuff.

...why were you being such a dick to him? No kidding he was just blowing you off I wouldn't have wanted to deal with you either.
 
Top Bottom