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Emirates named World's Best Airline in 2016 Skytrax Awards (Top 10 announced)

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Emirates named world's best airline in 2016 Skytrax awards

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(CNN)The world's best airline for 2016 is Emirates, according to a survey of millions of airline passengers conducted by Skytrax.

The international airline, based in Dubai, won the top honors at Tuesday's Skytrax World Airline Awards ceremony at the Farnborough International Airshow in England.

As jet engines screamed from the Farnborough airfield and thousands of visiting aviation geeks explored the airshow, smiling flight attendants dressed in brightly colored uniforms stepped to the stage as each award was announced.

The survey underscores the consistency of the quality service among the world's top carriers, said Edward Plaisted, Skytrax CEO.
"The Middle East airlines have continued to dominate," Plaisted said after the ceremony. "Virgin America continues dominating on the customer side in North America. Turkish Airlines is a big favorite."

The awards run the gamut from 73 categories from best economy class onboard catering to best airline staff to best seats to best cabin cleanliness.

The top 10 best airlines were named as:
1. Emirates
2. Qatar Airways
3. Singapore Airlines
4. Cathay Pacific
5. ANA All Nippon Airways
6. Etihad Airways
7. Turkish Airlines
8. EVA Air
9. Qantas Airways
10. Lufthansa


Other winners included:
Transatlantic Airline: Lufthansa
Transpacific Airline: Eva Air
North American Regional Airline: Porter Airline
Airline Staff in Asia: ANA airlines
Regional European Airline: Aegean
Airline lounge: Star Alliance
Airline in Southern Europe: Turkish Airlines
Airline in Northern Europe: FinnAir
Airline in Western Europe: Lufthansa
Airline in Eastern Europe: Aeroflot
Airline in Africa: South African Airways
Airline in Australia/Pacific: Qantas
Airline in Central Asia: Air Astana
Airline in China: Hainan Airlines
Airline in Central America/Caribbean: Copa Airlines
Airline in S. America: LAN Airlines
Airline in N. America: Virgin America
Airline in Asia: Singapore Airlines
Airline in Middle East: Emirates
Airline in Europe: Turkish Airlines
Low-cost airline in Australia & Pacific: JetStar Airways
Low-cost airline in Asia: AirAsia
Low-cost airline in Central Asia & India: IndiGo
Low-cost airline in China: Spring Airlines
Low-cost airline in South America: Azul Brazil
Low-cost airline in North America: Virgin America
Low-cost airline in Europe: Norwegian
Lounge dining business class: Turkish
First class lounge dining: Air France
Airline staff service Africa: Ethiopia Airlines
Airline staff service Aus Pac: Qantas

Yet to fly Emirates. Etihad is amazing as well. Lufthansa has always been my favorite but its more expensive compared to Gulf carriers.
 

Jeels

Member
Is this supposed to include US Airlines that have international flights? I don't see any on there.

Why isn't the US #1?
 
Thank goodness I now live near an airport that actually has something other than Southwest, Delta, United, American, and Frontier. Has anyone flown Virgin America, and can compare it to the other North American airlines?
 

Jeels

Member
Lol, hope you are being sarcastic.

I'm not, US companies typically lead most industries. So why are airlines different. What unique situations, circumstances, and mistakes led to other big international players?

(As a side note I've flown domestic US airlines and yes, the experience is terrible, but I'm interested in a historical/social context...)
 
I'm not, US companies typically lead most industries. So why are airlines different. What unique situations, circumstances, and mistakes led to other big international players?

(As a side note I've flown domestic US airlines and yes, the experience is terrible, but I'm interested in a historical/social context...)

Because they're too busy gouging Americans for domestic flights. and it's cheaper for them too
 

Ashhong

Member
I'm not, US companies typically lead most industries. So why are airlines different. What unique situations, circumstances, and mistakes led to other big international players?

(As a side note I've flown domestic US airlines and yes, the experience is terrible, but I'm interested in a historical/social context...)

The US doesn't seem to care much about luxury flying
 
I'm not, US companies typically lead most industries. So why are airlines different. What unique situations, circumstances, and mistakes led to other big international players?

(As a side note I've flown domestic US airlines and yes, the experience is terrible, but I'm interested in a historical/social context...)

These other airlines on average are flying their customers much farther than the American companies. You can't get away with Greyhound bus level service if all your customers are on the plane for half a day.
 

Raven117

Member
I can't say I disagree with that list.

Been on many of those airlines...and yeah...the top spots are fantastic.
 
I'm not, US companies typically lead most industries. So why are airlines different. What unique situations, circumstances, and mistakes led to other big international players?

(As a side note I've flown domestic US airlines and yes, the experience is terrible, but I'm interested in a historical/social context...)
US airlines nowadays are horrible. They're designed to fleece money out of customers more than the experience. I recently flew a local airline called IndiGo in India and the experience was fantastic. Like, all the flight attendants were enjoying themselves, being exceptionally nice to passengers and free stuff being given out. It was hella cheap too, and no hidden fee bullshittery or forcing passengers to check in their bags.
 

Kite

Member
I believe it, I've flown with Emirates twice and both were top-tier experience. Cathay is also great.
 
Flew Emirates for the first time last spring, it was amazing. They absolutely deserve the top spot. When you compare them to any of the US carriers you see the drastic difference.

Kinda surprised that Thai Airways wasn't on the list. I flew them last year and they were on par with Emirates/Qatar/Etihad.
 
Are these high class airlines, or can anyone afford to fly them? I ask because I always see crazy luxury suits associated with Emirates so I've wondered if they just catered to a high end market.
 

gerg

Member
I flew Qatar last year and apart from the editing of some of their in-flight media (making the selection a bit pointless) I had a great time overall.
 

2San

Member
Are these high class airlines, or can anyone afford to fly them? I ask because I always see crazy luxury suits associated with Emirates so I've wondered if they just catered to a high end market.
Emirates is relatively affordable when flying from the Netherlands to Bangladesh. It's possible to fly cheaper, but the savings are minimal.
 
Are these high class airlines, or can anyone afford to fly them? I ask because I always see crazy luxury suits associated with Emirates so I've wondered if they just catered to a high end market.
If you can afford a US airlines' intl ticket then for sure you can afford them. They will be cheaper than US carriers too especially if you're flying to Gulf or traveling to different parts of Asia. Not sure about Europe but it shouldn't be expensive.
 
And 5 out of the 10 are in the Star Alliance so their mileages are all transferable between members.

Are these high class airlines, or can anyone afford to fly them? I ask because I always see crazy luxury suits associated with Emirates so I've wondered if they just catered to a high end market.

Nah. They all have economy/premium economy classes. However, they're all foreign airlines.
So you'll be sitting with mostly Taiwanese on Eva Air, Thai on Thai Air, Japanese on ANA, etc etc.
The question is whether you're comfortable with that.

(All have fluent English attendants and entertainment systems, so there's no difference there.)
 

HStallion

Now what's the next step in your master plan?
Haha people really think the US should have some companies on this list? Have any of you flown on one of the major US airlines? They are overpriced, offer terrible service, the plains are cramped, ugly and not made for comfort but cramming as many people in a small metal tube as possible. American Airlines of all variety suck, well maybe not Jet Blue but they don't fly to most of the places I need to go to.
 

gerg

Member
The bad thing about the gulf airlines is that they censor all the movies.

I remember starting to watch Still Alice on Qatar, but got bored and only managed about 10 minutes. I eventually caught it while I was in Japan and I could swear that the first scene in the in-flight version didn't come until towards the end of the film. I wonder if they excised the film's actual opening scene entirely because it featured the characters drinking.
 

Kaban

Member
Flew with Emirates for the first time over last winter, they were great. Comfortable seats, great entertainment system, good food (for airline standards) and overall very pleasant. In addition, for the overnight layover I had in Dubai, they gave me a complimentary hotel room. Was very impressed with their service.

And of course there isn't an American airline to be found in the Top 10. Most of them are mediocre at best.
 

Big-E

Member

From Canada and they only fly to Toronto which is hell and gone if you are from Vancouver. I fly to Asia mostly so I would have to go out of my and not fly direct to use them. No matter how good a plane is, it is still a plane and adding time to a journey just to experience an airline is nonsensical.
 

PowerTaxi

Banned
Flew with Etihad to Japan last year and it was one of best flights I've been on.

Getting off the plane in Abu Dhabi though.... felt like I had just walked into an oven.
 
From Canada and they only fly to Toronto which is hell and gone if you are from Vancouver. I fly to Asia mostly so I would have to go out of my and not fly direct to use them. No matter how good a plane is, it is still a plane and adding time to a journey just to experience an airline is nonsensical.

Oh, ok. Makes more sense.
 

GSG Flash

Nobody ruins my family vacation but me...and maybe the boy!
Glad Qantas made the top 10, flew with them on my Australia trip and they have probably the friendliest flight attendants I've interacted with on any airline.
 

Vhalyar

Member
Etihad is seriously boss. I used to go to that airport too lol.

Flew Etihad Airways to and from the Maldives, it was fantastic even in economy.

Going to Tanzania this November with Turkish Airways, now I'm actually quite looking forward to the flights. Well maybe not the stops at Istambul.

Meanwhile I'm surprised to see Lufthansa on that list. I've flown with them extensively and I've had no end to their shitshow of a service every time.
 
I used to fly a lot (100k/yr for 2-3 years) and yeah, International airlines are far superior to US airlines especially on international routes in business/first class. Economy is pretty crappy all around, I dunno if its different now but back then there really wasn't THAT much difference between any two airlines in economy - maybe sliiiightly better food but the seats and lost baggage rates and stuff like that were all basically the same. Probably the entertainment and tech stuff on the newer airlines are way better, but I just fall asleep the entire flight so never made much difference to me.

However, it could be argued some of the reasons why International airlines are so superior is sexist. Basically US airlines are heavily constrained by union rules and domestic employment laws. Flight attendants are on average older, have been with the company longer, and more senior FAs (and pilots) get their pick of routes and stuff while newer employees get stuck with the worse routes. Its almost impossible to fire a FA without a long, long process.

By contrast, some of the foreign airlines seem crazy when it comes to hiring guidelines. They have age and weight restrictions, beauty restrictions, and its assumed that female flight attendants will get married and leave by their mid 30s. You will rarely see FAs older than 35 on most of the top international airlines. There are all kinds of crazy rules about fraternization and the airline can fire you at the drop of a hat.

So... yeah, just like we don't really like to think too much about how our iPhones and tablets are made by possibly wage slaves in Asia, I think people don't like to think too much about how cruise ships and airlines are run off practices that many Western liberals would find abhorrent, but conveniently ignored by almost everyone.
 
makes sense

lol Air Canada
I'm not, US companies typically lead most industries. So why are airlines different. What unique situations, circumstances, and mistakes led to other big international players?

(As a side note I've flown domestic US airlines and yes, the experience is terrible, but I'm interested in a historical/social context...)

The hate MATH

lol just kidding they just suck
 
I'm not, US companies typically lead most industries. So why are airlines different. What unique situations, circumstances, and mistakes led to other big international players?

(As a side note I've flown domestic US airlines and yes, the experience is terrible, but I'm interested in a historical/social context...)

Americans are so fat that it's not financially viable for the US airlines to build appropriately gargantuan first class cabins.

That and all the clapping is terribly gauche.
 
I do hope that one day soon I can try one of these airlines. Being in Dallas, my most realistic options seem to be Lufthansa or Cathay or something. I feel like even in the economy side, it'll blow away the normal airlines I use such as American or Southwest.

And even then, I'll never be able to fly one of these airlines, or really any airline first/business class.

Edit: Maybe not, then. If economy is basically the same everywhere. I guess at that point it's just a customer service difference?
 
I took a plane from Dubai to Seattle direct flight...It was amazing flight on board the triple 7 ER. Not a single turbulence throughout the 15 hours flight.
 
I took a plane from Dubai to Seattle direct flight...It was amazing flight on board the triple 7 ER. Not a single turbulence throughout the 15 hours flight.

I flew direct on the 787 recently to get to London from Boston and from Copenhagen to Orlando. Was pretty nice. Especially for a budget airline and a ticket for under $300 one way. The engines were massive, but quiet as hell. And the flight itself was very smooth.
 
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