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[Raitaro]

I'm pretty sure they do actually let you do this. A few years back I preordered a game from their website and it didn't turn up on release day, I went to my local GAME and explained the situation and they sold me another copy, and told me I could come back and get a full refund with the sealed game that was still in the delivery process. I did, and it worked fine. Took a few days for the refund to come through.

Thanks for replying - that sounds very reassuring!

I also wonder if they can actually tell the difference between the two copies though, unless each of them has a unique barcode or something. I can't see the barcode of my current copy anywhere on the receipt either.

Edit: to finish my story, for those curious: my plan did work and my mailed copy has now been returned to the store in place of the copy I bought there earlier to be able to start playing on Friday. As long as both are sealed, stores like GAME can't tell the difference. Handy to know in future situations like these where an online ordered copy is being delayed while the game is readily available in physical stores.

 

[Wowfunhappy]

I was told that "...if we remove the game, you'd have to re-order the Amiibo as we can't amend orders in our system. Unfortunately this would mean we have to put you on a waiting list", essentially setting me to the back of the order queue, and to add insult to injury Girl Amiibo was out of stock anyway.

Instructed the whole order to be cancelled, ordered the Amiibo elsewhere. I still think there's something odd about this truck theft, it just doesn't sit right with me. That combined with the fact that I don't trust a word GAME say (non-amendable orders? yeah, whatever) and I think I'm done with them as a viable source for any future game purchases.

What?!

I don't know I agree that "there's something odd with the truck theft". if they did they made it up, and people found out, the backlash would be enormous... it's not worth the risk.

However, you really would would think that they'd be freaking bending over backwards to make amends for stuff like this. Not being able to change orders is ridiculous.

(USA resident here, so none of this actually affects me.)

 

[LoveCake]

I had my order with GAME for the limited edition & they have only posted the replacement copy at 2pm this afternoon!!!!

Talk about pissed off!

 

[Mr. Luchador]

£10 discount is store credit! Probably. Not.

 

[RoyalFool]

I had two orders, one with the two amiibo's, and one special edition by itself (I wanted two hats).

They amended the first one to a normal edition by the sound of it, discounted by £10 and have seemingly sent it out.

But they've also just sent out my special edition ordered by itself. Is the special edition with 2 amiibo's a different SKU or something? I presumed they had no special editions at all; either that or they've sent me two regular editions but charged me the special edition price for the latter anyway.

Will prob have to wait a few days to find out as they only sent it a few hours ago. Surprised GAME didn't do more, or Nintendo didn't step in and allow them to give out the strategy guide or something as a commiseration gift.

 

[Raitaro]

I had my order with GAME for the limited edition & they have only posted the replacement copy at 2pm this afternoon!!!!

Talk about pissed off!

Yeah, sorry to say this but: welcome to the "party". Apparently GAME had to wait till this afternoon to collect new stock and people's preferences before they could send out regular versions. It made me buy a copy in store to play now and I plan to keep sealed and then return my second copy (pretending it is the first one I bought in store today) when it arrives tomorrow or Monday.

I'd say: either try to do the same or muster up the patience while preparing for the worst case that it might not get to you before Monday.

I had two orders, one with the two amiibo's, and one special edition by itself (I wanted two hats).

They amended the first one to a normal edition by the sound of it, discounted by £10 and have seemingly sent it out.

But they've also just sent out my special edition ordered by itself. Is the special edition with 2 amiibo's a different SKU or something? I presumed they had no special editions at all; either that or they've sent me two regular editions but charged me the special edition price for the latter anyway.

Will prob have to wait a few days to find out as they only sent it a few hours ago. Surprised GAME didn't do more, or Nintendo didn't step in and allow them to give out the strategy guide or something as a commiseration gift.

That seems weird since they keep telling everybody that they have no squid bundles to sell. In my case, where they emailed me to mention that the squid bundle was now discounted to 42.99, it was an automated email that they didn't have to time to correct the text (into the regular version) for. The only SKU's they have is the now unavailable squid bundle or the regular version, the former of which you could combine with the two separate Inkling amiibo's in a discounted deal (and which now has been replaced by regular version + inklings due to the lorry theft).

They're currently charging 42.99 for the regular version + two inkling amiibo's if you had the special squid bundle (+ inklings) pre-ordered, but at the same time some people have also complained GAME charged them 40 pounds for just the regular version. I'd say make sure you check with them what they are sending you or wait and return the one you don't want (i.e. any overpriced ones). Best of luck!

 

[Mr. Virus]

So has anyone else received their order from Game? I just left mine (game + 3 Amiibos) and they managed to send me 2 Inkling boys instead... anyone else's order get messed up?

 

[dramatis]

They stole the whole lorry?

 

[Raitaro]

So has anyone else received their order from Game? I just left mine (game + 3 Amiibos) and they managed to send me 2 Inkling boys instead... anyone else's order get messed up?

That sucks man, especially after all the other shit already!

My order did get delivered yesterday (to my surprise, I must admit), and contained the correct items (regular game + boy and girl). Which three amiibo's did you order by the way, I assume the squid bundle and two inklings? (You probably have seen that the squid is currently unavailable due to the truck theft, right? Not to add more rain to your parade.)

Hope you'll be able to solve your problem.

 

[Raitaro]

They stole the whole lorry?

Apparently. As in the one lorry they had to supply all of GAME in terms of the special squid editions. Amazon (and perhaps other retailers as well) was unaffected though.

Quite shit for us GAME customers, especially when the squid is not available separately (thanks Nintendo!) and you had to choose between getting the regular game close to release and either give up on the squid completely or order it from Japan (like I did) or canceling your full GAME order and risking your luck on getting the bundle and other amiibo's elsewhere (like some other Gaffers managed to do with Shopto etc - where it is still available as mentioned in the post below).

 

[useyourfist]

Shopto still have the squid amiibo bundle in stock By the looks of it for anyone still looking for it

 

[Mr. Virus]

That sucks man, especially after all the other shit already!

My order did get delivered yesterday (to my surprise, I must admit), and contained the correct items (regular game + boy and girl). Which three amiibo's did you order by the way, I assume the squid bundle and two inklings? (You probably have seen that the squid is currently unavailable due to the truck theft, right? Not to add more rain to your parade.)

Hope you'll be able to solve your problem.

Yeah, was the squid bundle + the 2 Inklings ha ha. Ended up grabbing a squid bundle from the Ninty store, will work out what to do with the extra copy of the game!

But yeah, Game said to send it back and they'll replace it, but unsure if they'll have the stock to do so. Shall find out soon I guess :/.

 

[Ainsz]

Shopto still have the squid amiibo bundle in stock By the looks of it for anyone still looking for it

So shop to is the culprit?

 

[Raitaro]

So shop to is the culprit?

A good a guess as any I suppose! (Those bastards!)