StreetsofBeige
Gold Member
The thing about digital returns is that as long as GOG (or any digital storefront) handles abusers by blacklisting them or preventing returns, everything should be fine.
The biggest worriers are devs who make crap games.
On the plus side, a refunded videogame in tangible costs isn't even a loss per se. Yes, the revenue just got refunded, but since it's bits and bytes there isn't even a return cost/junking which every company that makes physical goods has to live with.
For example, every company I've worked at (relatively similar kinds of companies) have a loss provision allowance of about 2-4% per year per product line. This is the amount of costs the company has to eat from returned products, since the companies will toss out almost of of it since they come back all dinged and used up. Only occasionally can a durable product be sent to the refurbish dept in hopes to reclaim it, clean it, repackage it in a shitty brown box with a shitty matching label, and sell off to a liquidator for like 70% off.
The biggest worriers are devs who make crap games.
On the plus side, a refunded videogame in tangible costs isn't even a loss per se. Yes, the revenue just got refunded, but since it's bits and bytes there isn't even a return cost/junking which every company that makes physical goods has to live with.
For example, every company I've worked at (relatively similar kinds of companies) have a loss provision allowance of about 2-4% per year per product line. This is the amount of costs the company has to eat from returned products, since the companies will toss out almost of of it since they come back all dinged and used up. Only occasionally can a durable product be sent to the refurbish dept in hopes to reclaim it, clean it, repackage it in a shitty brown box with a shitty matching label, and sell off to a liquidator for like 70% off.