The service itself was okay - but new releases were very hard to find due to limited stocks. However, going in there was fun. Walking thru the isles and browsing, and talking/discussing what to watch with the partner was part of the fun as well.
I wasn't too fond of their game collections in most of the times, nor the console borrowing experience. I have a pet peeve of holding a used controller, especially by unknown strangers who probably played while eating doritos and never washed their hands...
I don't mind it coming back as a niche experience... but at the same time, I wouldn't mind it not coming back. There are many different ways to watch movie these days w/o leaving home, so readily - so I just don't see it can be very successful, unless they can offer some unique thing that a physical renting/media can provide... but not so sure of what that may be in any meaningful manner to a customer.