I think the thing Greg said last night that hit me hardest was that this was Nick/Tim/Kevin's first time dealing with real internet hate after Colin left. Greg and Colin both reviewed games in the past and have been the target of really unhappy fans, but the other three really haven't had that microscope on them before. Greg even said on stream that Kevin took it too far in some of his forum/reddit posts and that those guys are getting a crash course in dealing with the hate.
He also said that he admits that after the Colin stuff happened, they've pretty much completely logged off the Facebook group, forums, reddit, etc because it got to the point where there was so much vitriol that they weren't even seeing the positive/constructive posts anymore.
The frustrating part of all of this is that they seemingly have some solutions ready to deploy, but they're holding off for an event that a lot of fans see as not worthwhile. Luckily, that's only three days away, so we'll be getting their new show schedule, new shows, etc this weekend.
I don't envy the position that they're in, but I can appreciate that they've been working hard to figure out how to replace PSILY and CWR in their weekly schedule and I'm excited to see what they announce this weekend.
As an aside, I've really enjoyed their content lately. The rotating guests have been great and Andy's Let's Play edits have been awesome. I'm just coming to terms with the fact that the KFMS in this format isn't for me, so I just stick to the weekly content now and feel like I have fewer complaints.