The word 'entitlement' has quickly become a red flag for me. Whenever I see somebody generalize all buyer/user criticism of a product, legitimate or not, as a simple juvenile feeling of 'entitlement', I know to never take that person serious again.
How is it that the media covering this industry, specifically to provide a service to consumers (reviews), are almost all unilaterally attacking consumers for not being satisfied by a product that they themselves failed to warn them against?
What the fuck do I need people in the games press for if they're so completely out of touch with their audience that they're incapable of understanding basic arguments and rhetoric, and would prefer to invent some kind of non-existent and completely unreasonable 'phantom consumer', whose arguments they can then proceed to diffuse, in order to promote publishers and developers as some kind of infallible 'artists'?