So what's being done about the missing online content from the PS4 CE. Are you guys contacting the retailer you bought it from or Konami?
It crazy how this is another fuck up when they were suppose to fix the first fuck up by emailing us the codes.
Not sure what to do either. I guess the mgo codes don't work right now anyway. I was thinking when mgo launches those items will be unlocked for us somehow. But it will most likely be another headache to deal with.So what's being done about the missing online content from the PS4 CE. Are you guys contacting the retailer you bought it from or Konami?
It crazy how this is another fuck up when they were suppose to fix the first fuck up by emailing us the codes.
I'm curious about this too. Not sure if the consensus is to wait it out until the MGO launch or contact our retailer/Konami to inquire about it.
Not sure what to do either. I guess the mgo codes don't work right now anyway. I was thinking when mgo launches those items will be unlocked for us somehow. But it will most likely be another headache to deal with.
Not sure what to do either. I guess the mgo codes don't work right now anyway. I was thinking when mgo launches those items will be unlocked for us somehow. But it will most likely be another headache to deal with.
Wait. I just realized we never got the MGO shit...fucking KonamiPlease wait while your chat is routed to the next available agent.
Serena: Thank you for contacting Konami Customer Support. My name is Serena.
Serena: You have already redeemed the code, correct?
Me: Yes the Collectors Edition code
Me: And recieved all that content, but the metal gear online content didnt unlock
Me: which I was supposed to recieve as well *
Serena: Ok, so the online content will not show up until MGO officially, which will be October 6th.
Serena: releases
Me: So this content will magically appear on my account on october 6th?
Serena: The content will activate on October 6th when MGO releases. There will be no need to activate the code a 2nd time.
Me: My friend with the Xbox one Collectors Edition says the MGO content appears under his account already. So it's different for PS4?
Serena: I'm not sure how the content already appears as it is not available until the release. It should be the same for all consoles.
Me: Exactly my point
Me: I mean the DLC for MGO, not actual MGO
Serena: I do understand that. All of the DLC for MGO is not available until MGO releases.
Serena: So the content that is part of the DLC code should not be showing up until MGO releases.
Me: The DLC for MGO that comes with the collectors edition shows up under his account already, not to download just associated with the account. On mine everything but the MGO content shows up.
Serena: As far as we know, it should not appear until MGO releases. If you would like, you can create a help ticket with us and we can have our team look into this for you.
Me: Multiple PS4 owners I've talked to say the same thing. And Xbox One owners say the same thing as my friend.
Me: Yes please.
Serena: If I can ask you to create a help ticket through our portal so we can look into this for you. I will provide the link to help you get started: https://us-support.konami.com/ics/support/ticketnewwizard.asp?style=classic
Me: Thank you
Serena: We will check with our Metal Gear team and respond to you through the ticket.
Me: Alright. Thank you.
So this content will magically appear on my account on october 6th?
I think that's a out right lie
Lol Amazon told me to read carefully, the Dlc is only for day one edition. Keeps getting better, and better.
so is this MGO included with Day One/CE automatically? if not, i'll contact Konami about it
So my order from Walmart.com has arrived. Within the box was a printout with a single code to redeem. Let's see what's on it, shall we?
EDIT: All items included in code.
ps4?
Crazy
Right. They need to send us an email to inform us how it's gonna go down. Just let us know if we'll need another code for mgo or not, and if we do, tell us they'll email it to us before or when it launches.Since this isn't an issue for Xbone CE buyers, the situation needs to be remedied soon.
Has anyone gotten a response from a retailer or Konami yet?
so is this MGO included with Day One/CE automatically? if not, i'll contact Konami about it
Well... they're wrong. The CE DLC contains all of the Day One DLC, or it's supposed to.
Its supposed to. But didnt for PS4. Fucking Konami
So my order from Walmart.com has arrived. Within the box was a printout with a single code to redeem. Let's see what's on it, shall we?
EDIT: All items included in code.
There are 2 separate vouchers: one for the campaign and one for MGO. The campaign code DOES NOT include the MGO dlc. Only the North and South American versions of the CE are missing the vouchers. Every other region includes it in the sealed game case.
So we plain didnt GET the code?
So we should be getting two codes and we only got one? Okay.
So even a bigger fuck up.
Sniper Wolf approved .
Yeah, tried again, and they said it was a mistake on their end. I should get the code between 24-48 hours. They were very helpful, I'm back on getting my copy tomorrow. *fingers crossed* I can't tell you how many hours I've spent replaying Ground Zeroes. I need it bad.Well... they're wrong. The CE DLC contains all of the Day One DLC, or it's supposed to.
There are 2 separate vouchers: one for the campaign and one for MGO. The campaign code DOES NOT include the MGO dlc. Only the North and South American versions of the CE are missing the vouchers. Every other region includes it in the sealed game case.
Your gut feeling was right, the rep was feeding me a bunch of bullshit, we'll see what comes of it. Here's the chat log
Amazon: Thanks for the order number.
Just a moment, please.
Thanks so much for your patience and waiting, Nick.
Me: No problem, take all the time you need!
Amazon: I understand your concern that you're inquiring regarding the code, Nick.
However, it seems that code which are offered from Amazon.com website.
However, we do not offer any of the code from our partner website at Amazon.ca.
I'm so sorry if it wasn't clear while placing an order, Nick.
Me: I think your information is incorrect. The codes were supposed ot be included in the box. Due to a manufacturing problem they forgot to include them in the box. They are supposed to supply you guys with the codes and forward them to he customers
It isn't an extra or bonus, it's part of the product
Amazon: Yes, it's the part of the product but the code is supplied only from our partner website at Amazon.com.
Me: So how do i go about getting the code?
Amazon: Since you placed an order from Amazon.ca, we do not offer code from our website.
I'm really so sorry about that.
If you would like to receive the code, you'll need to place an order from Amazon.com website.
Me: I don't understand, it was part of the product and part of what i paid for
as well as it being listed on the product page on amazon.ca
Amazon: I'm really so sorry. We haven't listed any code from our website.
Could you please copy and paste the link of an item detail page where the code was mentioned on our website?
Me: part of the listing states "
Weapon & Shield Pack: Windurger S333 Combat Special Revolver,Adam-ska Special Handgun,Maschinen aktische Pistole 5 Weiss Special Handgun,Rasp Short-Barreled Shotgun Gold,Personal Ballistic Shield (Olive Drab, Silver, White, Gold)
Cardboard Boxes: Cardboard Box (Rocky Terrain), Cardboard Box (All-Purpose Dryland), Cardboard Box (Wetland)
Snake Costumes: Fatigues (Black Ocelot), Fatigues (Gray Urban), Fatigues (Blue Urban), Fatigues (All-Purpose Dryland)"
all of what is listed there is part of that code
http://www.amazon.ca/gp/product/B00UFOY...(See full link)
Not only is all that information listed but the page, but everything under "Additional game content" in the product image is what that code gives you
Amazon: I understand your concern.
Okay.
Since you haven't received the part of code, I'll forward it to our Marketing department regarding this issue with an high priority so that they will be happy to send you the code.
Would that be fine for you?
Me: sure, no problem!
Amazon: However, our marketing department will send you a code within 12 to 24 hours.
Would that be fine for you, Nick?
In the meantime, I'll also personally follow up with you and let you know via e-mail once we receive the code from them.
Me: Sure, sounds good to me!
Amazon: Thanks for your understanding.
Is there anything else I can do for you today?
Me: Nope, that's everything! Thank you
Amazon: It's my pleasure to help you.
Thanks for contacting us.
Take Care.
Bye!!! Nick.
It has All CE contentI got an email from Best Buy with a code but haven't done anything with it.
Is this going to contain everything/all the content in it for ode that purchased from Best Buy?
Honestly if I had to choose again I would pass on the CE.
Amazon.ca is trying to tell people the codes were a promo offer only available through Amazon.com
They dont seem to realize the entire point of a special edition is for things like this and that a manufacturing issue left them out.
All that was missing in mine was the codes which I got from best buy before the game came out. You didn't buy it for the codes primarily did you? Because that would suck if you did and then didn't get em at all..It's just the headache of missing stuff.
It's just the headache of missing stuff.
But it doesn't. If it did it would show it in your dl history. The Xbox owners show it in theirs.
But it doesn't. If it did it would show it in your dl history. The Xbox owners show it in theirs.
No offense, but I'm going to side with support for now.
I never side with support... They usually are wrong. Due any company.