"My Xbox 360 Died and I Lived to tell the story" Official Thread

Got I "we missed you" note on my door this morning while I was out. 100% sure it's my Xbox. So that's less than a week since I shipped it off.
 
SuperSonic1305 said:
FINALLY got my coffin. Almost exactly 2 weeks later and here's the kicker. It was shipped from within my own city. From an address that I could probably get to in 30 MINUTES using public transportation. How the hell does that happen?
You should've just done what I did and went to the UPS store and used a $5 coffin. Instant and the people at the UPS stores probably know exactly what to do (mine did). I kept the box I got it back in though. I can use it as a coffin next time.
 
Mine's leaving tomorrow. The disc drive is truly, truly fucked: scratching discs, grinding, giving dirty errors on new games...lovely. The good news is, I casually mentioned that to a MS rep in New Zealand while over there, and he said, 'Oh, I'll get that fixed for you!'

And it's actually happening! They're sending a courier to pick it up, and said it should be back in my hands within two weeks. Special treatment is awesome.
 
got my Xbox back today, precisely 9 days from when I first called Xbox support, and exactly 7 days from when it got sent out.

I got the same box back, albeit with a freshly missing USB hatch (the little swinging USB door on the front of the console). Seems to be working well, had to re-setup all my settings. Not sure what they did, or why it broke, but its working now, and I'll be in business for GEARS 2!
 
Relix said:
My Drive is sightly nosier now though. My Falcon was dead quiet. Now the DVD Drive emits an annoying, high-pitched buzzing sound when loading that annoys me to no end. It's working perfect though.

Yeah I noticed that with my Falcon set as well. I think it might be a lite on drive (same disc tray but have to remove the faceplate to see the wires), my previous 360 with a Benq was quieter.

Anyways NXE should fix things up.
 
Ahh thread started 08-12-2006 & still going strong to this day.
My 3 month old replacment system from Microsoft is starting to freeze on my just like my older one before it crapped out :-(

I wants mah jasper already
 
Mine crapped out on my about a week and a half ago and I sent it out Monday. They didn't give me no stinkin' coffin, I just had to shell $8 to the clerk at UPS to ship it out.
 
VaLiancY said:
Mine crapped out on my about a week and a half ago and I sent it out Monday. They didn't give me no stinkin' coffin, I just had to shell $8 to the clerk at UPS to ship it out.


wtf man


so that's what the rep was talking about when he said "provide your own box"

ugh

I threw my old box away I got back a year ago in the trash like last month.
 
My Xbox has started freezing. I think this is it. I've been trying to tell myself that it was probably just a bug in Fallout 3, as it only happened when I used VATS on a Blowfly, but today it did it once while I was walking around Megaton, and once when I was bringing up my Pip-Boy.

Is there anything I can do BEFORE it dies? I've been keeping it vertical, and I noticed my Wii was blocking the lower vents on the left side. (The side with the feet.) I moved the Wii, and put the whole thing in the horizontal position. (I'm hoping this will get it more airflow.) I'm also considering buying a Pelican cooler.

The real kicker of the thing is that it's a refurb I bought off Stootsi in June, and it's manufacturing date is October 2005. So the three years is up tomorrow. I did get a warranty on it from the people who work with Sttotsi, (Squaretrade, I think?) but I'm guessing that's not going to be uber-useful.
 
Well, my first 360 died this evening. I got home from work, pulled out my brand new copy of Tales of Vesperia, hit the power button and BAM! RRoD. The funny thing is that I've been telling my wife for months, "I just hope it lasts until I beat Fable 2." I beat Fable 2 last night. :D ANyways, it has a manufacturing date of 7/20/2006. I bought it in September of 06 so it's done reasonably well. I submitted for the coffin online. It's funny, I'm actually going to do some contract work in the Rio Grande Valley next week. I wonder if I can just bring the Xbox to them.
 
OK guys they got my 360 Wednesday, well their shipping it back today already.! Is that bad lol. Mainly because I lied about having a RROD do you think they looked at it and just sent it back. The last 360 I sent in took about 3 weeks or more(I also lied about it as well, the disc tray was messed up, but they fixed it). I'm not a bad man I swear.:lol I now this is good news (I hope) but has anyone lied about RROD and got the system back not fixed. By the way I had a E74 error on my system!
 
I just bought two Arcades from amazon.ca (with the 5 arcade games, but no Superstar Tennis), and I looked through the grill and both look like Falcons, but one of them was manufactured in September of last year (27th) and has the old 203W PSU, while the other was manufactured in August of this year and came with the 175W PSU (with the plastic plug). Is that normal? Are both definitely Falcons?
 
box 6 died tonight playing CoD4. brought this up either this thread or another, but I had said "this one's the last one - no really". but guess what? I hadn't even unwrapped my copy of Fable 2, and I'll be damned if I don't want to play the hell out of it, so I regret to say I am going back for round 7. I'm thinking I'm approaching some kind of record here.
 
neoism said:
OK guys they got my 360 Wednesday, well their shipping it back today already.! Is that bad lol. Mainly because I lied about having a RROD do you think they looked at it and just sent it back. The last 360 I sent in took about 3 weeks or more(I also lied about it as well, the disc tray was messed up, but they fixed it). I'm not a bad man I swear.:lol I now this is good news (I hope) but has anyone lied about RROD and got the system back not fixed. By the way I had a E74 error on my system!

They know the error changes depending on circumstances, so they fixed it most surely.
 
Miburou said:
I just bought two Arcades from amazon.ca (with the 5 arcade games, but no Superstar Tennis), and I looked through the grill and both look like Falcons, but one of them was manufactured in September of last year (27th) and has the old 203W PSU, while the other was manufactured in August of this year and came with the 175W PSU (with the plastic plug). Is that normal? Are both definitely Falcons?
Short of putting them on a watt meter I don't think you're going to be able to tell for sure.
 
Psychotext said:
Short of putting them on a watt meter I don't think you're going to be able to tell for sure.

But it has the new heat sink (without the copper pipe), and someone here said all Arcades are Falcons. My question is is it common for some Falcons to come with the old 203W PSU? does it make a difference?
 
Miburou said:
But it has the new heat sink (without the copper pipe), and someone here said all Arcades are Falcons. My question is is it common for some Falcons to come with the old 203W PSU? does it make a difference?
Some of the early ones did, yeah. No difference.

Have you done the torch / flashlight test to look at the rings through the grill?

How to see if you have a 65nm (Falcon) console (INDUCTOR INSPECTION):

This test looks at components on the board rather than the heatsinks and can more definitively tell you whether or not you have the Falcon motherboard (picture courtesy of JWSpeed). The number and orientation (horizontal or vertical) of inductor rings near the CPU heatsink can tell you what version of the motherboard you have.

Here is a comparison shot of the three boards which Microsoft has manufactured so far. Note the removal of one of the inductor rings from Zephyr to Falcon. Also, one can note the removal of three of the black capacitors from both launch to Zephyr, and then again from Zephyr to Falcon. Both of these changes are indications of which motherboard you have, but the capacitors are much harder to see without opening the case, so for all intents and purposes, counting the number of inductors should suffice.

All you will need to count your inductor rings are hands and a good flashlight.

1. Remove your Hard Disk Drive from the top of your console and set aside so as to not damage it.
2. Place the console vertical and upside-down on a flat surface, so the bottom grill of the console is visible.
3. Put your flashlight directly up against the console's bottom grill and look for the 2 or 3 inductor rings (which appear as a small ring wrapped in bare copper wire).

*Two rings laying flat: Congratulations! You have a Falcon board.
* Three rings laying flat: This is a Zephyr motherboard.
* Three rings standing up: This is a launch motherboard.

http://msforums.ph/forums/t/45755.aspx (I couldn't get this to load)
 
I haven't touched my 360 for at least a month now, and guess what happens last night. I turned the fucker on, and I get the dreaded 3 red lights. WTF?! Turned it off, and then proceeded to wait a couple of hours before I cut it back on. Same results of 3 red lights flashing. I believe my 360 is now officially dead. I will try it again when I get off of work to see if it still RRoD.

Just my luck... with Gears 2 a week away, I get this.

Has anybody read anyone experience a RRoD from inactivity of the 360? The last time I played it was at least a month ago and it was only for a couple of hours. I can't see how the damn box is RRoD. I don't believe it is overheated? Anybody have an explanation for this?
 
Micromedics, the company Target uses to service Xboxes under the store's extended-warranty plan, has had my Elite since Monday. Diagnosis: bad logic board. Repairs expected today. I hope so. I might still get my box back in time for Gears!

dmann said:
Has anybody read anyone experience a RRoD from inactivity of the 360? The last time I played it was at least a month ago and it was only for a couple of hours. I can't see how the damn box is RRoD. I don't believe it is overheated? Anybody have an explanation for this?

Happens all the time. RROD at startup, I mean.
 
dmann said:
I haven't touched my 360 for at least a month now, and guess what happens last night. I turned the fucker on, and I get the dreaded 3 red lights. WTF?! Turned it off, and then proceeded to wait a couple of hours before I cut it back on. Same results of 3 red lights flashing. I believe my 360 is now officially dead. I will try it again when I get off of work to see if it still RRoD.
It probably wont help... but unplug / replug everything. You say you turned it off... but do you mean at the wall, or at the front of the console?
 
Psychotext said:
Some of the early ones did, yeah. No difference.

Have you done the torch / flashlight test to look at the rings through the grill?



http://msforums.ph/forums/t/45755.aspx (I couldn't get this to load)

I just tried, but with the crappy flashlight I got it's really had to tell, although I do think I saw 2 flat rings. Also, this 360 accepts the new 175W PSU, while my older launch 360 didn't. I guess I could try powering it up with that PSU to make sure.

EDIT: It also has a BenQ drive.
 
Alright, my roommate just IM'd me at work with some horrible news on my 2nd 360.

He says he was playing Rock Band 2, the DVD drive started making a horrible grinding noise, so he hits the eject button, grabs the disk out. When he hits the button to close the drive, the tray doesn't shut all the way. I told him to turn it off and wait until I get home.

Is my 360 pretty much fucked? Has anyone had a DVD drive error like this? And if so, have you been able to recover after such a problem?

God I hope this is a temporary glitch because I just got Fallout 3 AND Rock Band 2.

Ugh!
 
Sounds like it might have slipped a tooth on the cog. Pushing it in by hand might work (to reset it) as might pressing the emergency release thing under the faceplate.
 
PatzCU said:
Alright, my roommate just IM'd me at work with some horrible news on my 2nd 360.

He says he was playing Rock Band 2, the DVD drive started making a horrible grinding noise, so he hits the eject button, grabs the disk out. When he hits the button to close the drive, the tray doesn't shut all the way. I told him to turn it off and wait until I get home.

Is my 360 pretty much fucked? Has anyone had a DVD drive error like this? And if so, have you been able to recover after such a problem?

God I hope this is a temporary glitch because I just got Fallout 3 AND Rock Band 2.

Ugh!

UPDATE: I just got home and had mis-interpreted the problem. The DVD drive actually just won't stay shut. The mechanism works fine. It opens and closes OK, it just won't stay shut. It closes for a second or two, and then opens.

I've done some poking around and people say I need to open the drive and re-attach a magnet to the spindle? Does this sound right?

Am I allowed to mess with the DVD drive without voiding the Microsoft 3-year RROD warranty?

Thanks for any responses!

EDIT: OK - Well it looks like the problem is that I have a Hitachi drive and the washer that the drive uses to spin the disk has loosened from the drive and magnetized to the top of the metal encasing of the DVD drive. UGH! This is an easy fix; however, I have to open the 360 thereby voiding my warranty. OR I pay MIcrosoft $99 to fix the problem.

Any advice on which way to go with this? I've owned my 360 for 2 years now so the coverage is just about up. I'm wondering if I pay the $99 if I will get 2 more years of coverage since I have 1 year left and apparently they add an additional year.

Blah =(

EDIT #2: I'm just going to open it up and try to fix it. If all fails, I'll pay $199 for an Arcade and just transfer all the components over to it. Either I pay $99 to have it fixed, or I pay $199 for a new 360 with a brand new 3 year warranty.
 
My xbox finally got RROD after roughly 2 years. I was playing Fifa09 when the console froze during the team update. I turned it off, then back on, and it was freezing at dashboard startup, then i got a E 79 error code, wich is supposedly from the HD, tried again with and without the HD.

And it magically worked... for about 5minutes, till it froze again when it was launching the game.

And i tried another time to turn the console on, and BAM! RROD :lol Now i just keep getting the rrod over and over again.

Guess its time for me to call MS.


EDIT: if you use the online repair thing, do they ask you if you want to print the label/get box sent to you ? My printer is not working, and i would just like them to send the box/label. Or should i call the phone support.
 
My launch Xbox Rrod'd recently and I sent it in to be repaired. Got it back on halloween and started playing Fable 2, this morning I turn it on and the light is green, but there are no rotating green rings upon startup. And it wont play. Anyone else have this problem? Im going to call tech support.


Just put the hard drive back in more securely, it works! awesome.
 
Well, I've finally joined the RRoD party after almost 3 years. :( My launch 360 has given up after making a hell of a lot of noise playing Fable 2. I guess It's good that it died now rather than in a month's time when the warrany expires.

I've thinking about getting a new HDD so instead I might just use this as an opportunity to upgrade to an elie and use my old 360 at home. I guess I'll have to do some research on how to find the best models and prices.
 
Woohoo. My 360 died right after finishing Dead Space, so I'm kinda glad. Manufactured in July 06 if anyone cares.
Now it's working again. WTF?!
I want it dead already. Better now than Christmas...:(
 
My just went boom for the second time. Manufactured in August of 06. Had to send it off for repair back during the summer as well. Hopefully they send me a new Xbox or something.

Had to pay for my own shipping this time.
 
nastynate409 said:
My just went boom for the second time. Manufactured in August of 06. Had to send it off for repair back during the summer as well. Hopefully they send me a new Xbox or something.

Had to pay for my own shipping this time.


So they are officially not footing the cost of packaging & shipping anymore?
 
PatzCU said:
UPDATE: I just got home and had mis-interpreted the problem. The DVD drive actually just won't stay shut. The mechanism works fine. It opens and closes OK, it just won't stay shut. It closes for a second or two, and then opens.

I've done some poking around and people say I need to open the drive and re-attach a magnet to the spindle? Does this sound right?

Am I allowed to mess with the DVD drive without voiding the Microsoft 3-year RROD warranty?

Thanks for any responses!

EDIT: OK - Well it looks like the problem is that I have a Hitachi drive and the washer that the drive uses to spin the disk has loosened from the drive and magnetized to the top of the metal encasing of the DVD drive. UGH! This is an easy fix; however, I have to open the 360 thereby voiding my warranty. OR I pay MIcrosoft $99 to fix the problem.

Any advice on which way to go with this? I've owned my 360 for 2 years now so the coverage is just about up. I'm wondering if I pay the $99 if I will get 2 more years of coverage since I have 1 year left and apparently they add an additional year.

Blah =(

EDIT #2: I'm just going to open it up and try to fix it. If all fails, I'll pay $199 for an Arcade and just transfer all the components over to it. Either I pay $99 to have it fixed, or I pay $199 for a new 360 with a brand new 3 year warranty.

Well - I did, in fact, open up my 360 thereby voiding the warranty. I wasn't about to pay Microsoft $99 to fix a DVD issue that almost every 360 owner with a Hitachi DVD drive will encounter at one point or another. I followed some simple DIY guides that were posted online and was able to fix the DVD drive in about 15 minutes.

My 360 now works good as new :D I would recommend fixing the 360 yourself if you are having issues with something other than the RROD. The worst that can happen is instead of paying $99 to Microsoft, you pay them $199, but get a brand new 360.

Still, it sucks that I even had to consider those options in the first place.
 
How long does MS take to send the return information via e-mail? It's been 4 weekdays now and I have like 2 games coming this week. >_>
 
I have a feeling I'm about to "jump in" the RROD pool yet again (this will be #3).
Playing battlefield Bad Company, get about 3 or 4 mins into a MP game and then it crashes with vertical scanlines.
Shut it down and reboot, does it on the dash now.
Shut it down one more time, pop in TNA Impact, crashes at character select....scanlines and freeze.

So I shut it down one more time, move the HD-DVD drive from atop the 360, unplug and replug everything and clear cache and memory space. Seems to work ok for now, but I don't feel confident about it.



I have a system manufactured in 7/2007 so I should still be covered, RIGHT?
Registered the system online at Microsoft's website, why does it say the warranty is only a year? Did they never update their site to the new warranty information? (Knowing MS it wouldn't surprise me)

I'll be damned if i'm going to pay $99 to get this fucking thing fixed.
 
Finally sent my first 360 in for repairs. It only took a day to get to the repair center though so hopefully I wont have to wait so long to get it back. I can still play on my other box though so it really doesnt bother me... my cousin on the other hand :lol
 
Say, how do you tell when the gpu on your 360 is fucked? I tried playing Condemned 2, and I would get these really weird looking gray shapes on my screen. That and it would freeze up soon after.
 
Mr.City said:
Say, how do you tell when the gpu on your 360 is fucked? I tried playing Condemned 2, and I would get these really weird looking gray shapes on my screen. That and it would freeze up soon after.

Kinda sounds like what mine is doing.
Is it a bad thing that there's a new rash of these problems popping up lately?

I love the system, but I'm about at my wits end here.
 
Outcast2004 said:
I have a system manufactured in 7/2007 so I should still be covered, RIGHT?
Registered the system online at Microsoft's website, why does it say the warranty is only a year? Did they never update their site to the new warranty information? (Knowing MS it wouldn't surprise me)

I guess they didn't update it because the extended warranty only applies to RROD's. Any other problem is only covered for the first year I believe.
 
Dead. 4th 360 coming in soon...

To frustrated to go into detail. I've gone through this process to many times now to even say much more.

I should be apart of "special" status now so at least I should get high quality shipping speed.
 
The replacement Elite that MS gave me for my prior RROD' Elite has bitten the dust E-74 error. They wanted to send me a label, I laughed on the phone and demanded my box.

It comes in 2-3 days:D


ridiculous. Good thing I have 3 other units in which to break.
 
My first RROD just happened. :( I'm so upset because here we are a week out from Gears 2, my most desired game of the fall... I can't even believe it. I had all these plans for this weekend and they are shot to shit.

BLAH!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Mine was a 6-month launch window system.

Edit: I don't know if they are related at all, but I was installing the Mirror's Edge demo and it borked on me.
 
Bah, my Falcon 360 w/ HDMI just RROD less than a year after purchasing it during Fable 2 and Gears 2 comes out this week! :lol Typical of this to happen. Although it does get used heavily on a daily basis (I have 4 other housemates who play it)

I'm going to have to get my launch unit (which has RROD once and was repaired) and hope it doesn't die until my friends and I are done with Gears 2.
 
Hope you guys get your Gears fix:P My launch unit was sent in for repair,I was given a refurb instead and this thing is loud!

I can't try any other games because my brother(who I had kindly loaned my box to at the time of its death) decided to sell my games,Nice guy! ...oh and he stole my hdd the bastard!
 
MrFingers said:
I can't try any other games because my brother(who I had kindly loaned my box to at the time of its death) decided to sell my games,Nice guy! ...oh and he stole my hdd the bastard!
Break him.
 
Ha, They repaired it and already sent it via UPS. It only took 3 days and the warranty is back too. :lol
 
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